Skoup Reviews 

Booked a full van service and got rid of 740kg of stuff. Very helpful driver (ask for "Junior"). No problems, nothing too much trouble. 5 stars.

Terrible! No mention of time limits during the order process. Collected early even though we confirmed we are not ready. Terrible customer service throughout. £280 for a skip that’s quarter full! Do not use! Ever!

Waste of money.
I would recommend you put on your skips in big capital letters NO SOIL whoever heard of it !!!
It was on your website but I had to delve for it and in tiny writing.
To top it off I rang up and spoke to a member of your team to let her know what I was putting in the skip. AND when the skip was delivered I spoke to the driver and told him what was going in there!!! Educate your STAFF!
Every builder I have spoken to has said "ridiculous!!"
It cost me £520 to have an empty skip taken away.
What a WASTE of money and me a pensioner!

Absolutely pointless. Cancelled my appointment after not turing up for it and then sent me an email saying they had cancelled it as per my request. When I contact them they said the item was too bulky, even though the size was less than stated, then they said it was too heavy even though it was less than half the weight stated. Just a bad experience never use them again and probably now move away from buff.

Do not bother using them as a waste of time and money. The drivers were excellent but their customer service is appalling. I booked them to collect several large items including a sofa as my father had to move out of his extra care accommodation. Thought this would be perfect service to clear his flat of everything as we were unable to dispose of his things ourselves. I listed everything and paid for a large van. They weren't able to come within 24 hours despite booking it way before midday and only got an email stating that they didnt have capacity to book the collection for the same day. So arranged for another day but drivers informed us that they couldn't take the couch. I spoke to customer service and was told I would get a refund. Even though they had my details, I've not heard back from them or got my refund. I would therefore advise you to save your money and NOT use Skoup. This was such a distress experience that no one should have to go through. The drivers were so amazing and professional; really great guys. Unfortunately they don't work in customer service.

Didn’t turn up but had an email to say the rubbish had gone…. I want a refund what a scam

Considering I booked the collection late last night, I'm pleasantly surprised they came round mid-day as promised. Really fast and efficient and helps take the stress away from moving out!

Worth every penny, will definitely be using again. Thank you!

Fantastic service and delivered with care and efficiency

Skips in good quality also

Absolutely outstanding!

After many quotes from a few local companies. I tried Skoup as I knew the brand Biffa and prices are not even close! Brilliant value at Skoup!

I had a lot of rubbish after a clear out that I thought would fill a whole van I was actually worried it wouldn't. However I received a call from someone who was at the property asking if there was anything else that I needed them to collect. I said I didn't and he explained they just about filled half the van which shocked me! Them vans must be huge!

He then went on to say he will request that I receive a refund for the difference which was a plus!

I went back to see everything had gone as requested and they even swept up! Looked spotless!

Thank you very much Skoup!

You'll definitely be my go to people going forward! I'll also be recommended you to everyone!

Easy booking system and you can request a collection from the next day!

Always a pleasure to use SKOUP. Totally reliable and great friendly service. Highly recommend!

Very great service! Fast response and quick pick up. I contacted them last minute, as they couldn’t fit my address in before the end of the day my rubbish was picked up 7am next morning which was great.

Very easy to book online and prices are reasonable compared to skip hire. Even better, all of the moving and lifting is done for you! The people collecting the items were fantastic. Very helpful and efficient. They checked and double checked to make sure they were taking all items. I was very impressed with the whole service.
Only improvement would be to narrow the collection window or send a text when they were on the way.

Arrived on time, called and let me know he was coming, fitted way more in the van than expected with zero fussy very impressed and will use again

The whole process for my collection was great, easy to book, affordable and seemless. Small issue with the date change, however this was understandable and was called personally to sort it.

I put my collection out the night prior, without being disturbed early all bags were taken, no fuss and woke up to an empty drive.

Unfortunately as I was not contacted on the day of collection I don’t have a name to thank personally however will be using this service again

We have used Skoup twice now, and both have been great - drivers have been helpful and the whole process has been no problem at all.

Easy to book online. On the day I received a text giving an estimated time of arrival which was accurate. The guys were friendly and professional, they loaded up the van quickly and efficiently.

brilliant job done by two amazingly helpful young men

Chris in Canterbury came to our rescue and collected our bins before we move out. He was thoughtful and kind and we really appreciated his help and patience as we sorted out a few items.

Many thanks, Chris,

always consistant reliable 100% business i wouldnt use anyone else thanx

Steve does a great job. We are always very grateful for his service.