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Everything went smooth. Great customer service! Recommended products was fitting perfectly, for the best price I could find. Will definitely buy here again.
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Was really good, but has become a big supplyer with not great customer service. Ordered the "correct" radiator, got the wrong one, had to return it and had to cover the shipping ... ordered a new one,... See more
Company replied
I’m seriously impressed with Skruvat. The website is intuitive, making it easy to find exactly what I needed. Shipping was incredibly fast, and the parts arrived well-packaged and in perfect condition... See more
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Company details
About Skruvat
Written by the company
Välkommen till Skruvat!
Written by the company
- KUNDSERVICE
- Vi vet att du som kund är vår ambassadör, och har som mål att ha 100% nöjda kunder. Har du några som helst frågor - ring eller mejla!
- SNABB LEVERANS
- Vi skickar vanligtvis din vara inom en arbetsdag - direkt till dig eller närmaste utlämningsställe.
- SKRUVADE PRISER MED PRISGARANTI
- Vi arbetar med ledande grossister i Europa med så få mellanhänder som möjligt. Det tillsammans med att vi inte har några stora butiker med mycket personal gör att vi kan hålla ner våra kostnader och erbjuda dig som kund i snitt -30% lägre pris, dessutom med lägsta-pris-garanti.
Contact info
Stockholm, Sweden
- 08-120 20 420
- www.skruvat.se
4.2
Great
99K reviews
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I purchased a side mirror (TYC…
I purchased a side mirror (TYC 310-0191, article number P487753) for my Ford Focus MK3 2011 from Skruvat.no. Before buying, I entered my registration number on their website, which showed the part fits perfectly with a green checkmark and confirmation. To be sure, I also called their customer service at +47 21 05 02 55 the same day (call lasted 15 minutes), and the representative explicitly confirmed it matches my reg number and OEM number – no doubts about compatibility.The part was bought solely to fix an issue with the temperature display (ambient temperature sensor). After installation, it still malfunctions: At start, about 20° too low, after 20 minutes of driving 5–10° too low, and slow adjustment in tunnels. The workshop measured the signal and confirmed the fault is in the part, not the car – they compared it to the original. I've tried all resets (driving reset, HVAC reset, etc.) without success.When I filed a claim, Skruvat rejected it, claiming it was a "wrong purchase" and the part doesn't match my reg number – despite their own confirmation before purchase! This violates the Norwegian Consumer Purchases Act §18 (seller's responsibility for misleading information). I have proof: Screenshots of the website, call log, and workshop report. I appealed, but got the same response.Now I'm left with a useless part, lost workshop costs of 2500kr, and no resolution. Pursuing it further through the Consumer Authority costs fees (269 NOK for mediation + potentially 1345 NOK for the board), which approaches the part's price of 1305 NOK – not worth the time and money for a small case, even though the Consumer Council says I have a strong case.I will never order from Skruvat again.
Update: After I posted this review, Skruvat reversed their decision and approved the complaint anyway, and they are refunding the amount. It's positive that they take responsibility in the end and apologize for the error (which was due to human factors in customer support), but unfortunate that it required a public review to get them to review the case again. They explained that the system is not 100% error-free due to variations in car models, and advised to double-check OE numbers – good tip, but they should improve the validation to avoid such errors. I'm unsure about ordering again due to the system's limitations, but I'm upgrading to 3 stars for the final handling. If you're unsure, always contact a workshop for OEM numbers first.
December 11, 2025
Unprompted review
Reply from Skruvat
Thank you for your review!
We are truly sorry to hear that the handling of your claim did not meet your expectations.
Unfortunately, a user error occurred on our customer support side. While the OEM number provided was correct, it applied only to the cover and not to the side mirror itself.
When your claim was first submitted, our complaints department reviewed the case and initially declined it, as they had not received the information that the recommendation came directly from our customer support.
I am now pleased to inform you that your complaint has been approved, and a full refund has been issued.
We sincerely appreciate your feedback, as it helps us improve and deliver better service in the future.
- Sören
Had to wait som days for my new light
Had to wait som days for my new light. When I opened the package I could see right away that this was totally wrong part. Did use my sign number to identify the car model. So. The process of returning the shit. Jesus. Just error when you press the links. First and last purchase from this shit.
February 2, 2026
Unprompted review
Reply from Skruvat
Thank you for your feedback.
We regret that the ordered part did not meet your expectations. Without an order number, it is unfortunately difficult for us to review your case in detail.
When you search using the registration number, the car model is filtered, and our search function displays products that may be compatible. Since different equipment variants and production series can exist for the same model, several alternative items may appear. Therefore, it is important to compare the specifications listed on our website with the original numbers to ensure that the correct product is ordered.
We understand that buying car parts online can sometimes feel challenging. To make it easier, we offer an extended return period from 14 to 30 days, so you can confidently ensure the correct fit.
If you feel uncertain after reviewing the specifications, you are always welcome to contact our customer service. We are happy to help you verify that the product is right for your specific car model.
I can also see that you have been assisted with setting up your return case.
We truly appreciate your feedback – it is valuable and helps us continuously improve our service.
- Sören
Great price
Great price. The name is wrong and that made it really hard to find. It's not a cam timing belt! It's a wet oil pump belt that runs in the oil in the oil pan. The name should be: Oil pump belt! To an VW Caddy 1.6TDI 2015.
"CONTITECH Kamrem - P1266320"
February 2, 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We apologize if the article is incorrectly named. Rest assure, that we will assist you with a return if you don't wish to keep the part. Please contact our customer support.
- Sören
The delivery time was significantly…
The delivery time was significantly longer than expected, but I am satisfied with the item. Good quality and decent price.
December 27, 2025
Unprompted review
Reply from Skruvat
Thank you for you review!
We apologize that the delivery time was longer than expected during this winter season, but we're glad that your happy with your purchase.
- Sören
Everything was perfect and the support…
Everything was perfect and the support very helpfull.
January 22, 2026
Reply from Skruvat
Thank you for your review!
We're glad to hear that you're happy with our services!
- Sören
i takes too long for everything at…
i takes too long for everything at skruuvat, zero customer service, things doesn't arrive anywhere near the expected time.
January 2, 2026
Reply from Skruvat
Thank you for your review!
We are truly sorry to hear that neither the delivery nor our service lived up to your expectations.
During periods of high demand, our response times and delivery processes can unfortunately take longer than we would like. Please know that we are working hard to assist all our customers and ensure that orders are delivered as quickly as possible.
We genuinely appreciate your feedback — it helps us improve and provide a better experience moving forward.
- Sören
Reply from Skruvat
Thank you for your review!
We're glad that you're happy with your purchase.
- Sören
Unable to contact a real person!
The parts seem cheap enough, but it takes an eternity to get some and zero information from Skruvat. It's also impossible to call and find out about where the rest of my order is since their customer service phone hours are 09:00 => 12:00!
January 26, 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We’re sincerely sorry to hear that our services did not meet your expectations.
During periods of high demand, our response times may be longer than we would like. To ensure that we can manage all inquiries effectively, our telephone and email availability is divided across the workday.
We truly value your feedback, as it helps us improve and provide a better experience in the future.
- Sören
So freakin bad i cant put words on it
I waited over a week for a product that naver came, then i cancelled the order and only hot half the money back. Scam website
January 27, 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We are truly sorry to hear that the delivery did not meet your expectations. Without an order number it is unfortunately difficult for us to look into the details of your case.
During periods of high demand, some delays may occur. If you have not received the correct refund amount, we kindly ask you to contact our customer service team or the fintech company directly so we can assist you further.
We greatly appreciate your feedback, as it helps us improve and provide better service in the future.
- Sören
Reply from Skruvat
Thank you for your review!
We're glad you're happy with our search engine.
- Sören
Unreliable Delivery and Poor Communication
I ordered a tow hook for my car on November 14th, with an expected delivery of 5–15 working days. The next day, I was informed that my order was delayed and would arrive at the warehouse on December 12th, which I accepted.
On December 12th, I contacted customer service to confirm shipment and was told it had been further delayed to December 29th. I asked if it could be delivered no later than January 12th, as I needed it installed for an apartment move, and this was confirmed.
However, on January 7th, I contacted customer service again to confirm shipment, only to be told that it had not been sent and would now arrive at the warehouse at the end of January.
After waiting for two months with multiple delays and misleading information, I ultimately canceled the order. I never received the product.
January 11, 2026
Unprompted review
Reply from Skruvat
Thank you for your review.
We’re truly sorry that the delivery time did not meet your expectations.
The manufacturer initially provided an estimated delivery time, which unfortunately was repeatedly postponed during the winter peak season. We understand how frustrating this can be and regret the inconvenience it caused.
We’re glad to see that your cancellation and refund request was promptly handled.
Your feedback is greatly appreciated and helps us improve our service continuously.
- Sören
Long delivery time
Ok. Most parts fit, except the waterpump. Delivery was super slow 1+ month.
December 1, 2025
Reply from Skruvat
Thank you for your feedback.
We regret that the delivery time and waterpump did not meet your expectations.
During high periods of high demand the delivery time can sometimes take longer than we would like.
When searching with a registration number, the car model is filtered, and our search function displays products that may be compatible. Since different equipment variants and production series can exist for the same model, several alternative items may be shown. It is therefore important to compare the specifications listed on our website with the original part numbers to ensure the correct product is ordered.
We understand that buying car parts online can sometimes feel challenging. To make it easier, we offer an extended return period from 14 to 30 days, giving you peace of mind to confirm the fit.
If you are uncertain after reviewing the specifications, you are always welcome to contact our customer service. We will gladly assist you in verifying that the product is suitable for your specific car model.
We truly appreciate your feedback – it is valuable and helps us continuously improve our service.
- Sören
Undvik Skruvat till varje pris – usel kundservice och defekta delar
English below.
Jag köpte en lambdasond från Skruvat enligt exakt det ersättningsnummer som både Honda och deras egen hemsida uppgav. När jag installerade delen fick jag fler felkoder än tidigare, vilket tydligt visade att sonden från Skruvat var defekt. När jag köpte en identisk sond från en annan leverantör funkade allt perfekt.
Trots bildbevis och korrekt information valde Skruvat att avslå min reklamation med nonsensskäl om att jag inte angett chassinummer, trots att det inte ens efterfrågades från början. När jag sedan gjorde en ny anmälan och var ännu tydligare, la de ändå bara ner ärendet med ursäkten att jag skulle ha köpt fel del – vilket är helt befängt.
Det här är helt enkelt fruktansvärt dålig kundservice. Jag har varit helt öppen för dialog, men det går inte att resonera med ett företag som bara avfärdar ens ärende utan att ens försöka förstå. Att de inte ens verkar ha koll på sina egna artikelnummer är skrämmande.
Så mitt tydliga råd: håll er borta från Skruvat. Om ni någonsin behöver en reservdel, köp den någon annanstans, för här kan ni räkna med att bli totalt överkörda om något går fel. Det är förbluffande att ett så oseriöst bolag ens existerar år 2026.
Riktigt skräpig upplevelse – undvik dem till varje pris.
I bought a lambda (oxygen) sensor from Skruvat using the exact replacement part number specified by both Honda and Skruvat’s own website. After installing it, I immediately got more fault codes than before, which clearly indicated that the sensor supplied by Skruvat was defective. I then bought an identical sensor from another supplier and everything worked perfectly.
Despite providing photos and correct information, Skruvat rejected my warranty claim with a ridiculous excuse about me not having provided the VIN number — something they never even asked for in the first place. When I submitted a new claim and was even more explicit, they still closed the case, claiming that I had bought the wrong part — which is completely absurd.
This is simply shockingly bad customer service. I’ve been fully open to dialogue, but it’s impossible to reason with a company that just dismisses claims without even trying to understand the issue. The fact that they don’t seem to have control over their own part numbers is alarming.
My clear advice: stay away from Skruvat. If you ever need spare parts, buy them somewhere else, because if anything goes wrong here, you can expect to be completely ignored. It’s baffling that such an unprofessional company still exists in 2026.
A truly awful experience — avoid at all costs.
January 23, 2026
Unprompted review
Reply from Skruvat
Tack för ditt omdöme.
Vi beklagar att hanteringen av din reklamation inte motsvarade dina förväntningar.
Även om OE-nummer är en av de mest tillförlitliga metoderna för att identifiera rätt reservdel kan det tyvärr förekomma undantag. Anledningen till att vår reklamationsavdelning efterfrågade chassi- eller registreringsnummer var att dessa uppgifter inte fanns med i din order. Mest sannolikt gjordes sökningen därför utan registreringsnummer, vilket innebär att den köpta lambdasonden inte visades som rekommenderad del för din bilmodell på vår hemsida.
Om du känner dig osäker efter att ha granskat en produkt på vår hemsida är du alltid välkommen att kontakta vår kundservice. Vi hjälper dig gärna att säkerställa att produkten är korrekt för just din bil.
Vi uppskattar verkligen dina synpunkter – de är värdefulla och hjälper oss att ständigt förbättra vår service.
----
Thank you for your review.
We regret that the handling of your claim did not meet your expectations.
Although OE numbers are among the most reliable methods for identifying the correct spare part, there can unfortunately be exceptions. The reason our claims department requested the chassis or registration number was that these details were not included in your order. Most likely, the search was therefore made without a registration number, which means that the purchased lambda sensor did not appear as a recommended part for your car model on our website.
If you feel uncertain after reviewing a product on our website, you are always welcome to contact our customer service. We will gladly assist you in ensuring that the product is correct for your specific car model.
We truly appreciate your feedback – it is valuable and helps us continuously improve our service.
- Sören
Sent the ord1er to wrong address and…
Sent the ord1er to wrong address and refused to correct the mistake .Asked for payment for rrturn.q Stay away from this company.
Has still not received refumd or package. As of january 26.
November 25, 2025
Unprompted review
Reply from Skruvat
Thank you for your review!
We are sorry to hear that your delivery did not live up to expectations. Unfortunately, the courier sent the package to the wrong pickup point, and we understand that this may have caused inconvenience. We are glad, however, that our customer support was able to assist you with a return at no extra cost. As soon as your return is handled by our warehouse your refund will be issued.
We truly appreciate your feedback – it helps us improve our service and provide an even better experience for our customers in the future.
- Sören
Reply from Skruvat
Thank you for your review!
We’re delighted to know that our pricing met your expectations.
- Sören
Reply from Skruvat
Thank you for your review!
We’re truly sorry to hear that you were dissatisfied with the delivery of your order. Unfortunately, an incorrect stock balance was reported to us by our supplier, which regrettably meant that we were unable to fulfill your order and had to issue a refund instead.
We sincerely apologize for the inconvenience this caused and greatly appreciate your feedback, as it helps us improve and provide a better experience for our customers in the future.
- Sören
they don't give faktura if you paying…
they don't give faktura if you paying with debit card....really??????
December 11, 2025
Unprompted review
Reply from Skruvat
Thank you for your review!
We’re sorry to hear that the provided documentation did not meet your expectations. Please note that an invoice (faktura) is typically a request for payment issued before a purchase is finalized, whereas an order confirmation or receipt serves as proof of payment after a transaction has been completed, usually via Credit/Debit card or Swish.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to our customer support team — we’re here to help.
- Sören
Wrong delivery from Skruvat, no return
We have been orderieng various parts from Skruvat through the years, and it has worked well.
However, just before the vacation we also ordered new brake calipers for an early 70s mercedes R107.
Due to vacation and a bit of sick leave, we did not try to mount them before early September. After looking thruogh the details, it is clear that the info on the Skruvat homepage is wrong.
This is also 100% clear when looking it up on the the original (caliper) manufacturers homepage.
We found the correct number at the manufacturer, and I asked to swap them for the correct.
A long and meaningless dissusion ensued, with Skruvat only sticking to a strict 30 days "angrefrist" (regretting purchase).
My point is that I do not regret anything, but they have been misleading (lying...) to me ...
Never again!
September 10, 2025
Unprompted review
Reply from Skruvat
Thank you for your review!
We regret that the parts did not fit as expected.
When you search using your registration number, the car model is filtered out and our search function presents products that may be compatible. Since there can be different equipment variants and production series for the same car model, there are sometimes several alternative items to choose from. Therefore, it is important to carefully review the specifications listed on our website and compare them with the OE numbers to ensure the correct product is ordered.
We understand that it can sometimes be a challenge to purchase the right car parts online. To provide our customers with extra peace of mind, we therefore offer an extended return period – from the standard 14 days up to 30 days. This gives you more time to ensure that the product truly meets your needs.
If you still feel uncertain after reviewing the specifications, you are always welcome to contact our customer service. We will be happy to help you verify whether the product is correct for your specific car model.
- Sören
Reply from Skruvat
Thank you for your review!
We're glad to hear you're satisfied.
- Sören
Quick and easy
December 1, 2025
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