Sky - Almondvale Shopping Centre, Livingston Reviews 

27
TrustScore 4.5 out of 5

4.6

Almondvale Shopping Centre, Almondvale Boulevard, EH54 6HR Livingston, West Lothian, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Craig helped me set up Disney & HBO, great service as usual I found him extremely professional, helpful, and went over and above to help me some of my questions. He helped me set up a few apps. V... See more

Rated 5 out of 5 stars

Graham was friendly, helpful, listened to what I required and took his time to explain everything.

Rated 4 out of 5 stars

Graham was very friendly, helpful and informative looking at my current contract and giving advice on how to get better deals. Only reason I am not giving 5 stars is because Sky does not allow for t... See more

Rated 1 out of 5 stars

Terrible and g ery upsetting returned my iPad in the end c and got my money back but no one both

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Almondvale Shopping Centre, Almondvale Boulevard, EH54 6HR, Livingston, West Lothian, United Kingdom

  • 01506 437195

4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.6

All reviews

(27)

10,752 reviews in the last 12 months

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Rated 5 out of 5 stars

Advisor Chris was so helpful

Advisor Chris was so helpful, knowledgeable, understanding and professional regarding switching over to Sky. A top class professional I would recommend to anyone who is considering switching to the well known and respected brand that Sky undoubtedly is.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible and g ery upsetting returned…bothering to call me to sort out t he problems so feel letdown and betrayal all to much for me

Terrible and g ery upsetting returned my iPad in the end c and got my money back but no one both

March 2, 2026
Unprompted review
Sky - Almondvale Shopping Centre, Livingston logo

Reply from Sky - Almondvale Shopping Centre, Livingston

Hi Mrs Frost,

Thank you for taking the time to leave your review. I’m sorry to see you had such an upsetting experience when returning your iPad. It’s important to us that returns and refunds are handled smoothly and it's clear this wasn't your experience.

I’m glad to learn you received your money back.

If you'd like to discuss this further, you can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.

Thanks, Michelle

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