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Sky - Chantry Centre, Andover Reviews 

154
•
TrustScore 4.5 out of 5

4.7

Telecommunications Service Provider
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Chantry Street, SP10 1RL Andover, England, GB

•
01264 335696

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See what reviewers are saying

Rated 1 out of 5 stars

Sky is one of the worst networks I've ever been with.Honestly , the customer service as gone down here one hundred percent i honestly would not recommend them trying to speak to someone. Here in the u... See more

Company replied

Rated 5 out of 5 stars

Peter was extremely helpful, he went through all options and gave us his opinion on those options too. He was extremely patient whilst we struggled to get account numbers to enable the switch to Sky f... See more

Rated 1 out of 5 stars

I was called by a customer service op to get me to agree a new deal but because I am deaf I asked if the deal could be agreed by email and I was told 'no'. I didn't realise Sky were so prejudiced

Company replied

Rated 5 out of 5 stars

Proximity to people. The sales adviser Peter was very helpful and good . Very polite . All the information needed was given . We are happy for this stand.

Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Contact info

  • Chantry Street, SP10 1RL, Andover, England, United Kingdom

  • 01264 335696

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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4.7

All reviews

(154)

10,129 reviews in the last 12 months

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Rated 5 out of 5 stars

Pete was brilliant

Pete was brilliant. Sorted me out with upgrading my Sky tv.
Explained the setup and advised I could speak with him if I had any problems. Great staff

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Pete was kind in his approach and…

Pete was kind in his approach and explained the process of switching providers. Forms were explained and the process of the termination fee refund from VM via the TV bills with Sky so we will get the fee credited to our sky account.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Not good

Terry from day one still not sorted tcoudebt get a proper phone number for agesstill not sorted after 2 months

February 25, 2026
Unprompted review
Sky - Chantry Centre, Andover logo

Reply from Sky - Chantry Centre, Andover

Hi there,

Thank you for sharing your feedback. I'm really sorry to read that your issue still hasn’t been resolved, especially after two months of trying to get the right support.

If you can get in touch with us directly, our team will be more than happy to take another look and help get this sorted for you as quickly as possible.

You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts — we’re here whenever you need us.

Thanks, Gillian

Rated 1 out of 5 stars

Employ more agents who speak good…

Employ more agents who speak good English.

February 23, 2026
Unprompted review
Sky - Chantry Centre, Andover logo

Reply from Sky - Chantry Centre, Andover

Hi Mary,

Thank you for your feedback. I'm sorry to read that you had difficulty understanding the advisor you spoke with.

If you’d like further support or if there’s anything we can help with, please feel free to get in touch and we’ll be happy to assist.

You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts — we’re here whenever you need us.

Thanks, Gillian

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