If I could score 0 stars I would. Visited on Saturday afternoon with an elderly relative, who struggles to hear. The gentleman serving spoke fast and soft, showing her no consideration. Was clear that... See more
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Claire was very friendly and helpful at the Kingdom centre in Glenrothes.Helped us with all our needs and saved a lot on our monthly outgoings.Also a mention for Gary for technical help.Would highly r... See more
Came over to get a new phone, Claire was super helpful and friendly, answered all my questions and helped me get the phone and deal I wanted. Perfect customer services.
I visited sky glenrothes today and as usual the team were friendly and helpful. Claire and Gary were able to quickly resolve my issue with a bit of system help from shelley. Thanks so much
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Kingdom Centre, Lyon Way, KY7 5NW, Glenrothes, Fife, United Kingdom
- 01592 759302
4.4
Excellent
20 reviews
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Claire was very friendly and helpful at…
Claire was very friendly and helpful at the Kingdom centre in Glenrothes.Helped us with all our needs and saved a lot on our monthly outgoings.Also a mention for Gary for technical help.Would highly recommend these guys.
May 25, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
If I could score 0 stars I would
If I could score 0 stars I would. Visited on Saturday afternoon with an elderly relative, who struggles to hear. The gentleman serving spoke fast and soft, showing her no consideration. Was clear that he wanted her out of the way to go about his day. Left her feeling confused and sure what was going on. Didn’t answer any questions or even look at her when she was asking them. Blatantly rude, so we left feeling disappointed and angry
May 16, 2026
Unprompted review
Reply from Sky - Kingdom Centre, Glenrothes
Hi there Laura,
Thank you for taking the time to share your experience.
I can understand how upsetting and disappointing this must have been for both you and your relative. Everyone should feel listened to, respected, and supported when visiting, especially someone who may need a little extra patience and consideration. From what you’ve described, that clearly wasn’t the experience provided.
I’d like to ensure this is looked into properly so the right feedback is passed on and addressed.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Regards
Lorraine.
Ash from Sky
Ash
Chatty helpful explained easily answered all questions
May 13, 2026
Unprompted review
Sat with Gary and he went through all…
Sat with Gary and he went through all of my options. Sorted my address change issue, compared phones with me and even got me money off my new phone order with piggyback points (which I had no clue about). A very happy customer!
May 5, 2026
Unprompted review
Came over to get a new phone
Came over to get a new phone, Claire was super helpful and friendly, answered all my questions and helped me get the phone and deal I wanted. Perfect customer services.
May 1, 2026
Unprompted review
Very helpful and east to understand…
Very helpful and east to understand Gary was very good help helped me sort it all out thank you
April 30, 2026
Unprompted review
Excellent service from claire…
Excellent service from claire who made it all so simple and easy. Wish i had done this years ago and once again thanks to Claire
April 21, 2026
Unprompted review
I visited sky glenrothes today and as…
I visited sky glenrothes today and as usual the team were friendly and helpful. Claire and Gary were able to quickly resolve my issue with a bit of system help from shelley. Thanks so much
April 14, 2026
Unprompted review
Great information
Great information, easy to deal with and Gary was a great help in the Glenrothes Kiosk.
April 1, 2026
Unprompted review
Gary from Glenrothes kingdom centre…
Gary from Glenrothes kingdom centre explained us the best deal in great detail
April 1, 2026
Unprompted review
Met claire today who was really helpful…
Met claire today who was really helpful and knowledgable and sorted me out with a new phone.
March 27, 2026
Unprompted review
We signed up to Sky TV in Glenrothes…
We signed up to Sky TV in Glenrothes today. Ash gave us a deal which we were happy with and he couldn’t have been more helpful
March 25, 2026
Unprompted review
So I was dealing with Claire she…
So I was dealing with Claire she excellent customer service and very happy with the deal she advised, we are very exited to get sky
March 21, 2026
Unprompted review
Gary from Glenrothes sky stand was…
Gary from Glenrothes sky stand was extremely helpful, kind and supportive when talking to me about a potential contract. Gary was patient and understanding of my dyslexia and what I wanted from a phone. He explained pricing, contracts and everything in between with kindness and respect. Great asset to the sky team!
March 18, 2026
Unprompted review
Gary was very helpful and friendly. Everything i needed was looked after. Well done
Gary was very helpful and friendly.
March 18, 2026
Unprompted review
Had a very positive experience today…
Had a very positive experience today with Claire. Very helpful, listened to everything we wanted and very accommodating to everything. Would highly recommend. Thank you
March 10, 2026
Unprompted review
Changed whole sky and broadband today
Changed whole sky and broadband today . Excellent help from Sandie, Claire and Shelley. Helped me save a fortune.
March 10, 2026
Unprompted review
Had a brilliant experience today with…
Had a brilliant experience today with the ladies! I was always indecisive with what I was going to do as I was out of contract but after talking with Sadie, she helped me move onto Sky Glass Air from Sky Q. Very happy with the help I got from Sadie, Shelley and Claire at Sky Glenrothes
March 10, 2026
Unprompted review
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