Sky - Kingdom Centre, Glenrothes Reviews 

41
TrustScore 4.5 out of 5

4.7

Kingdom Centre, Lyon Way, KY7 5NW Glenrothes, Fife, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had the most wonderful experience today with Claire. Five star customer service. A true ambassador. Thank you for helping our dearest friend Mary. Nothing was too much trouble. You made the whole tran... See more

Rated 5 out of 5 stars

Claire served me for my new TV package. Explained everything easy to understand and in detail. I have also spoken to Gary, Ash and Shelley at this stand on different occasions over the years, asking f... See more

Rated 5 out of 5 stars

Claire and Gary were wonderfully helpful and a delight to meet. I had a couple of questions regarding the Q control and signal issues, their responses were clear and accurate. I have no hesitation in... See more

Rated 1 out of 5 stars

If I could score 0 stars I would. Visited on Saturday afternoon with an elderly relative, who struggles to hear. The gentleman serving spoke fast and soft, showing her no consideration. Was clear that... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Kingdom Centre, Lyon Way, KY7 5NW, Glenrothes, Fife, United Kingdom

  • 01592 759302

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

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4.7

All reviews

(41)

10,579 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service.

Gary made my experience extremely easy and answered all questions I had during the process of setting up my to package. Would highly recommend.

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

If I could score 0 stars I would

If I could score 0 stars I would. Visited on Saturday afternoon with an elderly relative, who struggles to hear. The gentleman serving spoke fast and soft, showing her no consideration. Was clear that he wanted her out of the way to go about his day. Left her feeling confused and sure what was going on. Didn’t answer any questions or even look at her when she was asking them. Blatantly rude, so we left feeling disappointed and angry

May 16, 2026
Unprompted review
Sky - Kingdom Centre, Glenrothes logo

Reply from Sky - Kingdom Centre, Glenrothes

Hi there Laura,
Thank you for taking the time to share your experience.
I can understand how upsetting and disappointing this must have been for both you and your relative. Everyone should feel listened to, respected, and supported when visiting, especially someone who may need a little extra patience and consideration. From what you’ve described, that clearly wasn’t the experience provided.

I’d like to ensure this is looked into properly so the right feedback is passed on and addressed.

You can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click

📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.

Regards

Lorraine.

Rated 5 out of 5 stars

Gary from Glenrothes sky stand was…

Gary from Glenrothes sky stand was extremely helpful, kind and supportive when talking to me about a potential contract. Gary was patient and understanding of my dyslexia and what I wanted from a phone. He explained pricing, contracts and everything in between with kindness and respect. Great asset to the sky team!

March 18, 2026
Unprompted review

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