Had the most wonderful experience today with Claire. Five star customer service. A true ambassador. Thank you for helping our dearest friend Mary. Nothing was too much trouble. You made the whole tran... See more
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Claire served me for my new TV package. Explained everything easy to understand and in detail. I have also spoken to Gary, Ash and Shelley at this stand on different occasions over the years, asking f... See more
Claire and Gary were wonderfully helpful and a delight to meet. I had a couple of questions regarding the Q control and signal issues, their responses were clear and accurate. I have no hesitation in... See more
If I could score 0 stars I would. Visited on Saturday afternoon with an elderly relative, who struggles to hear. The gentleman serving spoke fast and soft, showing her no consideration. Was clear that... See more
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Company details
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Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Kingdom Centre, Lyon Way, KY7 5NW, Glenrothes, Fife, United Kingdom
- 01592 759302
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Claire was very helpful explained…
Claire was very helpful explained everything and made it extremely easy i didn't have a clue where to start and she gave me a good deal
Great customer service.
Gary made my experience extremely easy and answered all questions I had during the process of setting up my to package. Would highly recommend.
Claire was very friendly and helpful at…
Claire was very friendly and helpful at the Kingdom centre in Glenrothes.Helped us with all our needs and saved a lot on our monthly outgoings.Also a mention for Gary for technical help.Would highly recommend these guys.
May use AI-assist with repliesRead more
If I could score 0 stars I would
If I could score 0 stars I would. Visited on Saturday afternoon with an elderly relative, who struggles to hear. The gentleman serving spoke fast and soft, showing her no consideration. Was clear that he wanted her out of the way to go about his day. Left her feeling confused and sure what was going on. Didn’t answer any questions or even look at her when she was asking them. Blatantly rude, so we left feeling disappointed and angry

Reply from Sky - Kingdom Centre, Glenrothes
Ash from Sky
Ash
Chatty helpful explained easily answered all questions
Came over to get a new phone
Came over to get a new phone, Claire was super helpful and friendly, answered all my questions and helped me get the phone and deal I wanted. Perfect customer services.
Very helpful and east to understand…
Very helpful and east to understand Gary was very good help helped me sort it all out thank you
Excellent service from claire…
Excellent service from claire who made it all so simple and easy. Wish i had done this years ago and once again thanks to Claire
I visited sky glenrothes today and as…
I visited sky glenrothes today and as usual the team were friendly and helpful. Claire and Gary were able to quickly resolve my issue with a bit of system help from shelley. Thanks so much
Great information
Great information, easy to deal with and Gary was a great help in the Glenrothes Kiosk.
Gary from Glenrothes kingdom centre…
Gary from Glenrothes kingdom centre explained us the best deal in great detail
Met claire today who was really helpful…
Met claire today who was really helpful and knowledgable and sorted me out with a new phone.
We signed up to Sky TV in Glenrothes…
We signed up to Sky TV in Glenrothes today. Ash gave us a deal which we were happy with and he couldn’t have been more helpful
So I was dealing with Claire she…
So I was dealing with Claire she excellent customer service and very happy with the deal she advised, we are very exited to get sky
Gary from Glenrothes sky stand was…
Gary from Glenrothes sky stand was extremely helpful, kind and supportive when talking to me about a potential contract. Gary was patient and understanding of my dyslexia and what I wanted from a phone. He explained pricing, contracts and everything in between with kindness and respect. Great asset to the sky team!
Gary was very helpful and friendly. Everything i needed was looked after. Well done
Gary was very helpful and friendly.
Had a very positive experience today…
Had a very positive experience today with Claire. Very helpful, listened to everything we wanted and very accommodating to everything. Would highly recommend. Thank you
Changed whole sky and broadband today
Changed whole sky and broadband today . Excellent help from Sandie, Claire and Shelley. Helped me save a fortune.
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