Sky - Touchwood Shopping Centre, Solihull Reviews 29

TrustScore 4.5 out of 5

4.7

Touchwood Solihull Shopping Centre, The Hub, B91 3GJ Solihull, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Wes has been really helpful to us today on helping us sorting our new Sky deal. Explained everything in full and made the experience straight forward and easy to understand - thanks Wes

Rated 5 out of 5 stars

Spoke to Wes and had a really good, no pressure conversation about the services. Genuinely just wanted to help. His approach gave me comfort switching to Sky.

Rated 5 out of 5 stars

We visited Sky at Solihull, Birmingham today and we received excellent service and advice. Wez took excellent care of our needs and got us all organised effortlessly to set sky up in our new home. He... See more

Rated 5 out of 5 stars

I would like to give the highest praise to your colleague Wayne. He has gone above and beyond to help me. I had had a traumatic brain injury and so I couldn’t have done this without the kindness and k... See more


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Touchwood Solihull Shopping Centre, The Hub, B91 3GJ, Solihull, West Midlands, United Kingdom

  • 01217 093065

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

I would like to give the highest praise…

I would like to give the highest praise to your colleague Wayne. He has gone above and beyond to help me. I had had a traumatic brain injury and so I couldn’t have done this without the kindness and knowledge of Wayne who has such a calm and lovely way about him. He is the best thing since sliced bread please do give him my thanks. Greg Weston

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Kieran was very supportive

Kieran was very supportive. He was patient with all of our (many) questions! He explained everything fully. He took the time to ask us personal questions and even remembered us from previously. He was well mannered, informative and has excellent people skills.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service and advice

We visited Sky at Solihull, Birmingham today and we received excellent service and advice. Wez took excellent care of our needs and got us all organised effortlessly to set sky up in our new home. He even helped my husband with his long frustration of his mobile not connecting to the internet outside of our home - he was delighted to now be able to surf the web while on the mobile. Wez was exceptional and a true ambassador for Sky and the delivery of customer excellence. Thank you Wez.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Wes was very helpful and courteous

Wes was very helpful and courteous, he was able to explain everything we needed to know, a comprehensive insight to what we bought from a cheerful young fellow 😁

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

They even help existing customers!

Wes helped me not only reduce my broadband speed but put me on a new package that doubled the speed! All the team are great. I’m an existing Sky customer so I didn’t think they could help, but Wes was excellent. If you are in touchwood go have a chat with them.

March 21, 2026
Unprompted review

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