Sky - Touchwood Shopping Centre, Solihull Reviews 

39
TrustScore 5 out of 5

4.8

Touchwood Solihull Shopping Centre, The Hub, B91 3GJ Solihull, West Midlands, GB


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Rated 5 out of 5 stars

Wes has been really helpful to us today on helping us sorting our new Sky deal. Explained everything in full and made the experience straight forward and easy to understand - thanks Wes

Rated 5 out of 5 stars

We visited Sky at Solihull, Birmingham today and we received excellent service and advice. Wez took excellent care of our needs and got us all organised effortlessly to set sky up in our new home. He... See more

Rated 5 out of 5 stars

Spoke to Wes and had a really good, no pressure conversation about the services. Genuinely just wanted to help. His approach gave me comfort switching to Sky.


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Touchwood Solihull Shopping Centre, The Hub, B91 3GJ, Solihull, West Midlands, United Kingdom

  • 01217 093065

4.8

Excellent

TrustScore 5 out of 5

39 reviews

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4.8

All reviews

(39)

10,720 reviews in the last 12 months

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Rated 5 out of 5 stars

Kieran was very supportive

Kieran was very supportive. He was patient with all of our (many) questions! He explained everything fully. He took the time to ask us personal questions and even remembered us from previously. He was well mannered, informative and has excellent people skills.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service and advice

We visited Sky at Solihull, Birmingham today and we received excellent service and advice. Wez took excellent care of our needs and got us all organised effortlessly to set sky up in our new home. He even helped my husband with his long frustration of his mobile not connecting to the internet outside of our home - he was delighted to now be able to surf the web while on the mobile. Wez was exceptional and a true ambassador for Sky and the delivery of customer excellence. Thank you Wez.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Wes was very helpful and courteous

Wes was very helpful and courteous, he was able to explain everything we needed to know, a comprehensive insight to what we bought from a cheerful young fellow 😁

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

They even help existing customers!

Wes helped me not only reduce my broadband speed but put me on a new package that doubled the speed! All the team are great. I’m an existing Sky customer so I didn’t think they could help, but Wes was excellent. If you are in touchwood go have a chat with them.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience, thanks Wayne

Came to see what offers were on with Sky in touchwood today and Wayne helped us find a brilliant deal and helped us get signed up in less than 15 minutes. Thank you for sorting us out, if your in Touchwood and need help with Sky, go and ask for Wayne.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer Service from Wes

Wes was so helpful. We originally went to the bullring but didn’t find them as helpful. After speaking with Wes we realised that we needed more information than we were originally given. Wes answered all questions really thoroughly and without being pushy. We were able to really think it through. Due to the customer service we received we signed up for the biggest package.

March 14, 2026
Unprompted review

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