Needed to update my name on my account to my married name. Used the live chat and was easily able to upload all necessary documents, with very clear and precise instructions on what to upload etc. thi... See more
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I was self excluded from using my account since 2018 and i looked into reopening it now in 2026. Spoke to a couple of agents through live chat who understood my situation and views on reopening. Took... See more
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So much better than Virgin Bet! I have been on this site for nearly two years now. Lots of good promotions and boosts available. Easy to use website. Really enjoy using this site and good customer ser... See more
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I enquired about the possibility of placing a bet on the Argentina v England match that isnt listed on the app . My request was promptly noted and I was assured of a response later . Fast , friendly... See more
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Company details
Information provided by various external sources
Sky Bet is passionate about making sports betting a better experience. We give you more sports, more insight, more excitement and better rewards including Price Boosts and Sky Bet Club. Bet on live football including the Barclays Premier League, Sky Bet Football League, Champions League and Euro 2016 plus the A to Z of sports including horse racing, golf, cricket, tennis, rugby and speedway. Bet online or anywhere on the go In-Play using our game-changing Sky Bet app which features Bet Tracker with Cash Out. It’s betting, better.
Contact info
2 Wellington Place, LS1 4AP, Leeds, United Kingdom
- 0330 024 4777
- support@skybet.com
- www.skybet.com
3.5
Average
5K reviews
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Harshjot who dealt with me was…
Harshjot who dealt with me was excellent ,dealt with my query instantly ,thanks harshjot ...
July 12, 2026
Unprompted review
Reply from Sky Bet
Thank you so much, we love to hear this! We're thrilled Harshjot provided you with excellent and instant support. We'll make sure he knows how much you appreciated his help. Your kind words truly brighten our day. Thanks for being part of the Sky Bet community!
4 stars for now but really enjoyed the…
4 stars for now but really enjoyed the website the games I deposit 400 won 4 k and withdrawal , deposit another 1 k and won 30 k and withdraw so I have big withdraw that was pending on Apple Pay it’s not pending anymore but for now I don’t see it on my bank account so I will update but if I get it fast then defenetely putting 5 stars amazing wins haha 😅 **** update my rating is now at 2 stars it’s been 4 days so sign of my 20 + withdraw and no proper answer on why it’s still not on my account as my account was verified at least 6 month ago their shouldn’t be a problem with withdraw so kind of dissapointed but will update my review ! Something I don’t like is fighting to get my winnings ! It’s already hard enought to win final update I got my money after one week it was a bit complicated but not all their fault my card was rejected then I needed to provide my bank details and took a week to be treated but all good at then end so defenetelly legit casino
July 12, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Sky vagus casino live chat Excellent customer service on the live chat so helpful dealt with the problem instantly cant beat sky vagus for a genuine casino
Excellent customer service on the live chat dealt with my problem instantly cant beat this casino for being genuine fair game play no false robbing or funny withdrawals
July 12, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for your feedback! We're so proud of our live chat team for being helpful and instant, and we're equally proud of our casino's reputation for genuine, fair play and straightforward withdrawals. Your confidence in us means everything. Thanks for being such a valued customer!
Sky Bet app useless!!
This app is now useless. Real time betting just cannot work. Why aren't they fixing this app?So so slow, laggy, un responsive... Surely they are aware of the issues. It's horrendous
July 11, 2026
Unprompted review
Amazing team
Amazing team! So helpful and they are always on to it when it comes to needing support! Defo recommend sky bet
July 11, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for this brilliant review – we absolutely love the energy! We're so proud of our amazing team for being there when you need support. Your recommendation truly brightens our day and means so much. We're committed to keeping that amazing standard high. Thanks for choosing Sky Bet!
Honest review…
Honest review…. I experienced - Sky Bet is the best returns across all other betting apps like coral, admiral, ladbroke … m in profit, am soo happy… also i experienced best customer service… Thanks to Sky bet
July 6, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for this wonderful feedback, and for the honest comparison! Your loyalty and satisfaction mean everything to us. We look forward to continuing to deliver that excellence. Thanks for choosing Sky Bet!
No RTP with this company people
No RTP with this company people. tried many slots , different days and times and weeks, all loss no wins at all, if your going on slots on sky bet and brothers betfair and paddy power, save your money or give it to charity. xx
July 10, 2026
Unprompted review
Reply from Sky Bet
Mounika is fantastic, and we're so glad they could deliver such great service for you. Thanks for the kind words and for choosing Sky Bet!
My account was suspended because i…
My account was suspended because i asked a question,i refused to give my mothers maiden name.
My user name and password was not enough for customer service to continue my account.
Was never asked for my mothers maiden name when putting money in my Sky Bet account.
I lost £20 in free bets and couldnt access any bets at this time due to this issue.
Lack of understanding by customer service made me close my account with Sky Bet.
Who have not returned the money in my account which i had at this time.
Poor service, AI chat is not adequate at certain times have the art of speaking or talking to customers dissapeared.
July 9, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
Awful awful customer service
Awful awful customer service. Mainly they're security team who you can't contact and do nothing. They closed my account and have hid my money for me for 2 weeks. No update or anything. Avoid using skybet
July 8, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
I have been a customer with Sky Bet for…
I have been a customer with Sky Bet for many years but the experience has gotten worse since the introduction of the new app.It is almost impossible to place a bet...the app simply does not react to your instructions. The screen freezes...you have to log out and then log back in or even better,uninstall and then reinstall.
Still doesn't work. Not fit for purpose. Yes,I have contacted Customer services...no help whatsoever.
July 8, 2026
Unprompted review
Reply from Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and look into any issues. We're committed to making things right and appreciate you giving us the chance to help.
a query I had on a free bet once past…
a query I had on a free bet once past the AI was explained. What I had to do to qualify for the free bet offer- if 1 let you down now, I know for future reference
July 8, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for this wonderful feedback! We're thrilled our team could explain the free bet qualification requirements clearly once you moved past the initial AI support. Knowing you now feel confident about the process for future reference is exactly what we aim for. We really appreciate you taking the time to review us. Thanks for choosing Sky Bet!
Bad assistance no fun everything same…
Bad assistance no fun everything same all the time
July 7, 2026
Unprompted review
Deposit money as a new customer, could not withdraw
I deposited 10 gbp to give Sky bet a try. They gave you the bonus, let you bet but I couldn't withdraw money, not even the 10 GBP according to their "net deposit policy" (only withdraw the amount you have deposited first) . When asked, they keep blaming my card company saying there is a card reverse payment (card not accepting the payout). I checked but could not find any record of payment to my card or any reverse payment. They don't look at their side. I wonder if they deliberately set it like this, hard to withdraw.
July 7, 2026
Unprompted review
Rule 4 other betting companies have…
Rule 4 No other betting companies have this rule just the crooks!
July 7, 2026
Unprompted review
I contacted the team to request for a full account deletion
I contacted the team to request for a full account deletion and the staff member that attended me was polite and quick.
July 6, 2026
Unprompted review
Reply from Sky Bet
Thank you for leaving this review! We're glad our team member was able to assist you courteously and promptly. We appreciate your business and wish you all the best going forward. Thanks for choosing Sky Bet!
I had a problem with a promotion bet
I had a problem with a promotion bet, I contacted Sky by virtual (Vara) to help me. The person did in quick time & explained to me in easy detail
July 5, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for this great review! We love hearing that the explanation was easy to follow – that's what good support is all about. We're so grateful for your feedback, thanks for choosing Sky Bet!
Long term user.
Long term user.
They are by far the most reliable,great website and good customer service
July 4, 2026
Unprompted review
Reply from Sky Bet
Thank you so much for this wonderful feedback – and for your long-term loyalty! We're thrilled to hear you rate us as the most reliable option, and that you're enjoying both our website and customer service. Earning your trust over time means everything to us. We're committed to continuing to deliver that reliability and excellence. Thanks for being such a valued, loyal customer!
I’ve been with Skybet longer than I can…
I’ve been with Skybet longer than I can remember, they have changed, do a multi bet now they don’t put up all the stats. the cash out doesn’t always work you can press it 3 times then it’s less than u wanted to cash out and it isn’t to do with WiFi as I’m at home, I recently won £300 -£400 paid for my bet on Apple Pay had loads of trouble as the money did not go in my sky bet account, took ages to sought out, complained got my money eventually, now multi bets on showing shots on goal and corners, no cards stats even though it’s in my bet
July 4, 2026
Unprompted review
used the chat due to issues with…
used the chat due to issues with logging on - literally sorted in minutes - probably the best and quickest chat bot /customer service chat have ever used
July 4, 2026
Unprompted review
Reply from Sky Bet
Thank you for this wonderful feedback! We're thrilled our chat support could resolve your login issue so efficiently. That kind of compliment – being the best and quickest you've experienced – is exactly what motivates our team to keep delivering excellence. We're so grateful for your business. Thanks for choosing Sky Bet!
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