I am always pleased with skyscanner. To be able to see when the cheapest times are to fly, be able to filter out flight times and airlines is helpful. I also like the feature to see recommended trips... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great searching experience. However, it is disappointing that when you select any provider, hidden fees just shower over you … More transparency would improve the search and the tool.
Company replied
The tracking feature is very helpful and the large comparison of flights on any given day is also great.
Always looking at this page first when trying to find flight tickets.
Company details
Information provided by various external sources
Billige flybilletter. Sammenlign flypriser til hele verden fra flyselskaber og rejsebureauer hos Skyscanner Danmark. Book i dag.
Written by the company
Contact info
United States
- www.skyscanner.dk
4.2
Great
146 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad site .I make reservations
Very bad site .I make reservations. From abha to Istanbul. They canceled my trip at last minute. I'm forced to pay for another trip. They didn't refund my trip or my new trip. They didn't answer my email.
March 17, 2026
Unprompted review
Reply from Skyscanner
Hi,
Thank you for taking the time to share your experience. We’re sorry to hear that your booking has been cancelled.
Skyscanner is a travel search website and doesn’t handle bookings directly. When you select an option on our site, you’re redirected to a travel provider to complete your booking. That said, our team will help where they can.
If you can contact our support team using the form below, and attach your booking confirmation. One of the team will get back to you shortly:
https://help.skyscanner.net/hc/en-gb/requests/new
Kind regards,
Neil
Rubbish!
Rubbish!
Every flight displayed is either no longer available or a much higher price when attempting to book! I will not use this site again!
February 5, 2026
Unprompted review
Reply from Skyscanner
Hello,
Thanks for your review and for sharing your feedback. We're sorry to hear you've had this problem.
To give you some context, as a travel search engine, we rely on the pricing and availability data that we receive from our travel providers. We aim to ensure all the information you see on our site is accurate, but if there can be technical reasons for issues like this happening.
If you're still experiencing this, can you please get in touch with us directly so we can investigate further? It would be helpful if you could share the flight details, and the provider you are attempting to book with. You can contact us via the link below, and someone from our Support Team will get back to you:
https://help.skyscanner.net/hc/en-gb/requests/new
Thank you and we hope to hear from you soon.
Claire - The Skyscanner Team
Very easy booking
January 3, 2026
skyscanner+bravofly.dk= scam
At the checkput on bravofly.dk they add “Agenturets gebyrer”. So you paying more than the price you see on skyscanner.
Skyscanners reply that they “are just a travrel search engine that helps to find the best travel option” is nonesence, because without the correct price they just promoting travel agents, airlanes etc, but not helping to find the best option, just an option Yes, but without correct/real prices, how does it helps to find the right option? What is the point to show prices if they are wrong?! The answer is promoting travel companys. At this point scyscanner promoting other travel companys, knowing they show fake prices to end consumers.
August 3, 2025
Unprompted review
Reply from Skyscanner
Hello Eugene,
Thank you for your review and I am sorry to hear you have had this experience with your booking with Bravofly.
Skyscanner is a travel search engine that helps you find the best travel options. Once you have found what you're looking for, you are redirected to the airline or travel agent's site where you make your booking directly. We receive the data and pricing from hundreds of travel providers.
Prices on Skyscanner always include an estimate of all mandatory taxes and charges. The final price you pay for your tickets may change on account of additional optional extras offered by the provider, such as luggage allowances or travel insurance.
In order for us to look into this, please could provide contact our support team on the following link below with some more details of your booking or search information? We will certainly look into this further:
https://help.skyscanner.net/hc/en-gb/requests/new
Many thanks, Eugene and we look forward to hearing from you.
Kind regards,
Juan
No bullshit
November 15, 2024
Great searching experience.
Great searching experience.
However, it is disappointing that when you select any provider, hidden fees just shower over you …
More transparency would improve the search and the tool.
November 4, 2024
Reply from Skyscanner
Hi Carlo,
Thanks for sharing this review.
Prices on Skyscanner always include an estimate of all mandatory taxes and charges. The final price you pay for your tickets may change on account of additional optional extras offered by the provider, such as luggage allowances or travel insurance.
As for payment fees, most airlines or travel agents offer a free payment option (usually it’s the most popular card in your country), however, they might charge fees for other payment methods. Since you have at least one option to avoid these fees, we don't include them in our prices.
I hope that helps. Thanks for using Skyscanner!
Kind regards,
Stephanie
Skyscanner uses lots of scammers
This web page is very useful, but it uses lots of scamming on line agencies. I made a reservation for a trip 27/28 September, after I paid, I got a booking for 27/28 March 2025 with Travelis a scamming company with an inexistent customer service. You call them, you follow all the buttons to press and then you get cut off. I have been trying to use the form to submit and at the end, you can't send it, so, to me Skyscanner has complicity with these on line scammers.
September 10, 2024
Unprompted review
Reply from Skyscanner
Hello Bar,
Thank you for your review and we are sorry to hear about your experience with Travelis following a search on Skyscanner.
All providers shown in Skyscanner’s search results are legitimate businesses. We continuously monitor our relationships with them and always appreciate it when people contact us about their experiences. We take all such feedback very seriously and use this when evaluating our providers’ performance and quality ratings.
Having said that, since we are keen to understand the issue further, could you please get in touch with us using the contact link below?
https://help.skyscanner.net/hc/en-us/requests/new
As soon as we hear from you, one of our support agents will immediately assist you.
Kind regards,
Miyo - Skyscanner Support
I booked a ticket from skyscanner but I…
I booked a ticket from skyscanner but I didn’t receive confirmation email!
The deduction happened from my account! I can’t see the ticket in the ryanair app! But I have screenshot of the confirmation! Skyscanner is responsible!!!
June 24, 2024
Unprompted review
Reply from Skyscanner
Hello Roya,
Thanks for your review and sorry to hear you haven't received your confirmation for your Ryanair flight.
Skyscanner doesn't take bookings or payments so we cannot check the status of bookings or resend confirmations. However, we'd like to look into this and help as much as we can.
I can see you have included contact details in your review, so I have dropped you a message.
Although we are very sorry to read your review we very much appreciate your feedback so it'd be great if you could please reply back when you have a chance.
Kind regards,
Raquel | Skyscanner
The worst agent
The worst agent , that is not supportive for customers , its main duty is just getting customer'money by some non standard tickets providers such as Akbartravelis .
May 17, 2024
Unprompted review
Reply from Skyscanner
Hello Azad,
Thank you for your review, and we are sincerely sorry to hear that you have been having difficulties with Akbartravels after you found your flight on Skyscanner.
Just for context, Skyscanner is a travel search engine that helps you find the best travel options. Once you have found what you're looking for, you are redirected to the airline or travel agent's site where you make your booking directly. That is why we don't have access to your reservation with AkbarTravels to be able to check the refund status for you.
However, we would be happy to help you get in touch with them if necessary, and ask them to review the situation. Please, contact us through the form below so we can discuss the matter in more detail:
https://help.skyscanner.net/hc/en-gb/requests/new
We look forward to hearing from you,
Martina
it shows very rimelig prices,s…
it shows very rimelig prices,as compared to other web sides.
November 1, 2023
I am always pleased with skyscanner
I am always pleased with skyscanner. To be able to see when the cheapest times are to fly, be able to filter out flight times and airlines is helpful. I also like the feature to see recommended trips that are quick get aways.
June 1, 2023
The tracking feature Is Lots of options very helpful…
The tracking feature is very helpful and the large comparison of flights on any given day is also great.
October 10, 2023
non received ticket from travelis
unfortunately the skyscanner and travelis didnot accept their fault in their reservation system , I saw an similar cases who couldn't receive the ticket by e mail , I RECOMMEND NOBODY RESERVE THE TICKET FROM TRAVELIS BECAUSE THEY NOTONLY DIDNOT ACCEPT THEIR FAULT BUT ALSO GIVE NOT REAL PROOFS TO HELP SUPPORT OF SKYSCANNER THAT ITS NAME SHOULD BE CHANGED TO TRAVELIS SUPPORT , YOU WILL NOT REFUND THE TICKETS PRICE AT ALL.
October 7, 2023
Unprompted review
Reply from Skyscanner
Hello,
I'm sorry to hear about your experience with Travelis.
At Skyscanner, we'd be happy to have a deeper look from our side and help you to contact your agent, Travelis. Could you submit a form below?
https://help.skyscanner.net/hc/en-gb/requests/new
Please make sure to describe all details of your issue attaching relevant screenshots and documents.
We look forward to hearing from you.
Thanks,
Anton
Skyscanner and its agent travelis are…
Skyscanner and its agent travelis are full of systemic error in reservation , They don't accept any responsiblilty, their support about their customers are poor , my wife and I had an horrible experience 2 months ago . My suggestion is getting ticket directly from airlines agents it was safer and easier as my opinion.
October 4, 2023
Unprompted review
Reply from Skyscanner
Hi Majid,
Thank you for your review and we're sorry to hear about your booking experience with Travelis.
I understand that you've been in touch with our team previously and that we've put you in contact with Travelis directly.
Please know that we have registered your feedback as a complaint and if you have any additional questions, please do follow up with us in our e-mail thread.
Michele - Skyscanner Support
Easy to use and the best offers showing…
Easy to use and the best offers showing quick
September 26, 2023
Skyscammer...clickbait with CHEAP…
Skyscammer...clickbait with CHEAP PRICE....when going futher ,another MUCH HIGHER price appears ...! as the cheapest !
January 15, 2023
Unprompted review
Reply from Skyscanner
Hello Mark,
Thank you for your honest feedback - I'm very sorry to hear that you feel that our prices are clickbait and dishonest.
As a search engine, we rely on our partners to provide us with accurate prices; however, in rare instances, it is possible that the results we display may not match the live price once you reach the website of our partner. This means that flights may be either cheaper or more expensive once you proceed to make your booking.
We strive to make sure that accuracy is maintained at all times, and I will ensure that your feedback is used to make sure that this is observed in the future.
I hope you will see us improving over time and if you have any further comments or queries, please do not hesitate to let us know.
Best regards,
-Rob
My main source when trying to find cheap tickets.
Always looking at this page first when trying to find flight tickets.
September 14, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.