Skyscanner Reviews 

1,382
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've been using Skyscanner for years to compare flight prices, and it consistently helps me find the best deals. The interface is clean and easy to use, and I love the flexibility of searching for "Ev... See more

Rated 5 out of 5 stars

It didn’t take long to figure out the Sort and Filter parameters, which then gave me workable flight itineraries at prices much lower than any other, previous travel websites or apps. Very pleasant... See more

Rated 5 out of 5 stars

First time using Skyscanner but I liked how it pooled all the airlines and let me see Best, Cheapest and Fastest highlighted at the top. It was fast and easy, and I could book from the airline or othe... See more

Rated 5 out of 5 stars

Always helping to put together my trips plan’s ! Very useful site with price prediction! Fantastic features, also sending alerts by email when price for a particular destination has dropped or p... See more

Company details

  1. Flights Search Site

Information provided by various external sources

Skyscanner Nederland zoekt bij ruim 600 maatschappijen op 200.000 routes naar 5000 vliegvelden. Zoek goedkope vluchten en vergelijk aanbiedingen van vliegtickets. Online boeken, zonder kosten. Skyscanner Nederland

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4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

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(1,382)

204 reviews in the last 12 months

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Rated 3 out of 5 stars

Nice overview

It gave a nice overview of all the offers and flights that are available. However, the prices were in fact higher than Skyscanner showed and it could be stated somewhere sooner that you have to pay quite some extra money for checked luggage.

September 16, 2024
Skyscanner logo

Reply from Skyscanner

Hi Tessa, 

Thanks for your feedback and we're glad to hear you enjoy our website. 

We're unable to display exact luggage costs in our search results and this is because luggage allowances and prices for adding luggage can vary depending on the ticket you buy, the route, airline and provider you book with. These details can be selected and confirmed once you proceed to the provider's website to complete your booking. 

We have a "read before booking" message which is displayed on our results page, and here we indicate here that there may be additional costs for added extras such as luggage. 

I hope this helps to clarify.

Claire

Rated 1 out of 5 stars

Warning! Do not book your vacation here!

Warning! Do not book your vacation here!

This isn’t even worth one star. Our entire family feels cheated, and we will never book here again. We only saw the reviews after booking and got very anxious.

This is a warning. You are sent from pillar to post. It was a simple adjustment: one extra letter in our daughter’s first name. We discovered the mistake immediately after booking and contacted them within minutes. They assured us it would be fine and that we were well in time for the correction. We spent 2.5 months on this, with more than 10 emails and 20 phone calls, but no one helped us. They claimed they were in consultation with the airlines and couldn’t reach them.

I called all the airlines myself, and they confirmed they were always reachable and responded to emails promptly, just as I managed to reach them within 3 minutes. All airlines stated that the name correction was possible and free since it was just one letter. The name could only be changed by Super Saver because they had booked the ticket, and I wasn’t authorized. The airlines said Super Saver needed to call them, and they would be guided through the process. Two days before departure, we received a message that they couldn’t change the name. By then, I had already paid a fee twice for the name correction. The tension was high, and we were not helped. Our wonderful vacation was completely ruined, and we couldn’t go anymore.

This booking was through Skyscanner, which redirected us to Super Saver for the deal. I advise against using both platforms. Pay a bit more and ensure that if you make a mistake, you can correct it yourself through the airline. It may cost a bit more, but you won’t have this hassle.

We ultimately canceled our booking. We were told that a calculation would be made for what we would get back, and we would receive a message within 15 days. We hope they keep their promise. If not, we will start a lawsuit and demand compensation. We have recorded all conversations. The total cost was €3257.64.

To other victims considering booking through this platform: don’t do it! Save yourself the stress and misery we experienced.

July 19, 2024
Unprompted review
Skyscanner logo

Reply from Skyscanner

Hello Xivaro,

Thank you for leaving your review and we are sorry to hear about your experiences with Supersaver.

We would like to raise this issue with them in order to investigate further. We would really appreciate it if you could contact us via the form below:

https://help.skyscanner.net/hc/nl/requests/new

A member of our support team can then address this and get in touch with you as soon as possible.

Thank you very much, 

Rob

Rated 2 out of 5 stars

The web site its not intuïtieve

The web site its not intuïtieve, and the final privé its not clearly

April 29, 2024
Skyscanner logo

Reply from Skyscanner

Hello Joao,

Thank you for taking the time to leave feedback.

We're sorry to hear that you're having some difficulty with the prices on our site.  

If you have the time, can you please provide further details here then one of our support team will get back to you: https://help.skyscanner.net/hc/en-gb/requests/new.

Kind regards,

Scott

The Skyscanner Support Team

Rated 5 out of 5 stars

Best options

Best options; great interface; if you love travel; you should love this; booked 15 plus flights on this; saved me alot. Could have fly for 1200 instead I flew for 700; thanks to Skyscanner. With a two hour wait, but that was okay.

December 25, 2023

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