Skyscanner Reviews 

Always problem when booked a flight after 3,4 days get email the flight is changed or cancelled apply for alternative to pay more or cancel it and refund very bad experience with skyscanner not anymore buying tickets from here in future

Great app. Especially when I try to search for a vacation and can check "Everywhere"

Good it is. Always.

Skyscanner is the best platform out there

Gives me the most useful flights. The searchablity is easy. I would like the world search or cheap flights from my location to be better.

Good website with various offers from lots of airlines. I use it regularly to book my flights

I have used this app before and easy to navigate

Receiving automatic updates on flight price changes helps me determine the optimal time to purchase travel.

always get to see the best prices and love that you can choose who to book with yourself, eg the airline directly - you go straight to where you want and Skyscanner is not a middleman - the stuff they share is so trustworthy

Best app on my phone. Would be even better to have a few options such as memory for preferred cities and dates

Its always a good experience whenever I browse for air fare as it brings lots of option cheap , best to fast flights with no time.

I always use sky scanner, i also put notifications to know for specific
destination and date if price changes, The skyscanner is a MUST for all my bookings

My vacation has been ruined. I Booked my ticket in februari and it was canceled. I have not received my rebounds till now. Its been 7 months. My trip has not geven my refunds till now. Its not good to make People wait this long for their own money. I geven a bad review to skyscanner for my experience.

Skyscaner pointed me to a scammer “agent” (TravelFrom.nl) who cancelled my booking after the payment and confiscated all my money (booking #AKDMGAVZ, total costs ~€1500) without my permission and notice. They put me in a lot of troubles and over-charges associated to this last minute changes in my travel plans.

I have sent several emails to Skyscanner in the past ~2 months; Anton from their user support team initially (on July 10) wrote me that he raised my comments directly with Travelfrom, but after several weeks (on August 16) I received another email from him saying that "Skyscanner is not in touch with TravelFrom".

This so-called "travel agent" has at least six records of cancellation of the bookings with no refund only in the period of mid-June to mid-August (according to the comments of its reviewers in TrustPilot). Separately, 90% of all the reviewers (719 reviewers to date) of Travelfrom give them the minimum possible score, describing their experience with travelfrom as "bad". But Anton believes (his email on August 19) "people are more likely to write a poor review after a bad experience than to write a positive one after a good experience". So in principle Anton/Skyscanner does not care about all those 90% of bad experiences with Travelfrom because there were cases that the "agent" did the expected job which it was paid for.

Anton also sent me three emails on July 11, August 12 and August 22 which were the exact copies of each other, just to pretend that "I am caring about you" and he expected me to respond all those emails.

Instead, I would appreciate knowing:
- What is the actual progress in refunding my money from those scammers over the past two months?

- What measures Skyscanner is going to take to avoid re-occurring such cases in the future, especially with this scamming “agent”?

I had a ticket credit from a flight that I couldn't use on May 2021 and needed to rebook due to travel restrictions during that period. To have a travel ticket credit was a nightmare as they wanted to leave it as a no show. The Skyscanner Netherlands had the poorest customer service, and I had to have the Airlines put in the same line with Skyscanner to be able to reuse the ticket in future. Once that passed, I called today Jan/2022 to rebook my ticket and they said they couldn't do it; it was with the Airlines only to book this in. All conversations were on the email, and I could prove they said to call Skyscanner number to rebook it just over the phone with them. Anyway, I called the airline following their "support" and they said it was with the agent/Skyscanner (no surprise, but I wasted 43 minutes on the waiting line). I called Skyscanner again and they said they could book it for me (wrong info all over the place). The same person giving me the information said now she could book it for me (HOW COME?). I had a one-way ticket and she could not understand I wanted to have that for the credit and a return as well. My mistake was to try to give more money to this crap company. She also created a rule that my ticket could not be used on the dates I wanted even though in fall within the period of 12-month allowance. So now, I had to consider the booking day, not the actual travel day. This was NEVER specified in the email. How can you believe anything they say after a sequence of much wrong information? It just looks like they don't do what they should just for the sake of not doing it. They only said I could book it before April, a deadline to use in 12 months from my departure date. The WORST customer service I ever had. I used Skyscanner uncountable times before to choose a flight and I'll NEVER use it again, a complete nightmare if you need to call for any support. It's an excellent tool to search for cheap flights, but please GO to the airline website after and book it there to avoid hours of your day wasted with the worst customer service that gives you the wrong information and takes you nowhere. Also, don't forget you can have credit but need to pay 205 pounds to use your £500 credit flight, so better buy somewhere else and avoid scams anyway... It will cost less.
Not to mention they forgot to include the baggage allowance that I paid for. I won't get into it only took me 2 hours on the phone to resolve it.

Avoid. Pointed me to FlightNetwork whence I embarked on a long winded booking process. At the very end, just before clicking PAY NOW, an alert appeared that the price had increased since I started the booking! Coincidentally, it went up to the same price that the airline offers natively. If SkyScanner cannot deliver on it's advertised price it is at best a total waste of time. But this is actually fraudulent and leaves a bad taste. Delete.

Skyscanner helped me alot when noone else did you are the best!

It didn’t take long to figure out the Sort and Filter parameters, which then gave me workable flight itineraries at prices much lower than any other, previous travel websites or apps. Very pleasant surprise! Lots of useful, extra data provided - seat pitches; layovers; code sharing; airline COVID flexibility.
Thoroughly recommended and my Go To resource for future travel plans.

Best online comparison of Air Tickets
Really very very beneficial.