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Slade's Garden and Building Supplies Reviews 

266
•
TrustScore 4.5 out of 5

4.4

Landscaping Supply Store
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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company, often praising the excellent service and competitive pricing. Customers found the online ordering process simple and efficient, with many appreciating the clear communication and updates regarding their orders and deliveries. The delivery service was frequently highlighted for its speed, with products arriving promptly and often placed exactly where requested by friendly and helpful drivers. However, some people experienced issues with damaged products upon delivery, and a few noted delays or confusion regarding delivery schedules and communication. There were also instances where customers felt the product quality did not meet expectations or that customer service was unhelpful when trying to resolve issues.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and... See more

Product

Reviewers highlight positive aspects of product, with many praising the quality of items like paving slabs... See more

Price

Customers consistently note positive experiences with price, often describing it as good, reasonable, and... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its ease and simplicity for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade'... See more

Rated 5 out of 5 stars

I live in the south east. I was looking for a particular type of paving slabs and couldn't find a local stockist with the quantity I needed. I hadn't considered looking further afield as I assumed the... See more

Rated 5 out of 5 stars

Slades were great, somewhat let down by the Pallet delivery service. The Pallet company failed to deliver 3 times and on the final attempt I refused to accept the mangled crate with almost half the... See more

Rated 5 out of 5 stars

The best price online. I bought a full pack of 76 bradstone edale 450 x 450 pavers. They were delivered quickly with tracking information provided. Arrived on a tail lift truck well packed and secur... See more

Company details

  1. Landscaping Supply Store

Written by the company

Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

266 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(266)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Delivery not good

The website and ordering were fine no problem. Delivery not so good, was expecting an email with a delivery day and time. Never received it or a phone call to say they were on their way, luckily there was someone in.

May 20, 2024
Rated 5 out of 5 stars

Spot on

Spot on ! Arrived in perfect condition, a day before expected with a very helpful delivery driver A+, would recommend and would certainly use again.

May 1, 2024
Rated 5 out of 5 stars

Paving slabs

Ordered some paving slabs were delivered earlier than expected which was good . Unfortunately when the pack was opened a couple of the slabs were broken I emailed customer service and got a refund for the broken slabs within 3 days . Very good customer service and slabs were cheaper than elsewhere . Would definitely use again .

April 28, 2024

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