I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade'... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I live in the south east. I was looking for a particular type of paving slabs and couldn't find a local stockist with the quantity I needed. I hadn't considered looking further afield as I assumed the... See more
Slades were great, somewhat let down by the Pallet delivery service. The Pallet company failed to deliver 3 times and on the final attempt I refused to accept the mangled crate with almost half the... See more
The best price online. I bought a full pack of 76 bradstone edale 450 x 450 pavers. They were delivered quickly with tracking information provided. Arrived on a tail lift truck well packed and secur... See more
Company details
Written by the company
Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.
Contact info
unit 75 Brickyard Road, ws98sr, Walsall, United Kingdom
- 01922452266
- sales@sladesgarden.com
- www.sladesgarden.com
4.4
Excellent
266 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient and easy transaction
Very efficient and easy transaction. Arrived earlier than expected and notified all the way. Definitely recommend.
July 22, 2024
Damaged product
Purchased slabs and they were all damaged, with scratches of the top coat. emailed customer service and did not get any response
July 8, 2024
Very helpful replied to my query before…
Very helpful replied to my query before 0730 in the morning having only sent it 10 minutes before
July 8, 2024
If at first you don’t succeed…….
Although the fist attempt to drop my new paving slabs didn’t go to plan due to a collapsed pallet Slades delivered the next working day. Good communication throughout.
July 9, 2024
Excellent service
Ordered online and delivered with no problems at all. Will order again and recommend
July 4, 2024
No communication from delivery courier
Easy to order online. No contact from courier prior to delivery so we were out when he arrived. Unable to get lorry up drive so delivered pallet manually to recessed area agreed with neighbours. Pallet not in good condition. Left voicemail message to advise of delivery after it had been done.
June 18, 2024
on time and good price
June 4, 2024
Ease of ordering. Great service overall :)
Ease of ordering.. no delivery costs prompt delivery.. very good service overall. Would recommend to friends and family :)
June 3, 2024
Great service 5* all round x Thanks,
May 28, 2024
The delivery driver was helpful but one…
The delivery driver was helpful but one issue I had was that I was notified the day prior to delivery and it was just by luck that I was at home.
May 24, 2024
Ordering was very easy but after that…
Ordering was very easy but after that no communication on delivery etc. I was out and got a call from a delivery driver i have your slabs i will be with you in 15 mins !!!!! I was 40 mins away so had to ask the driver just to leave them and lucky for me he did just that . So an update from Sladegardens the night before would have helped.
May 21, 2024
Very easy to order and quick delivery
Everything from start to finish was so easy , ordering was easy navigating the website was easy,when I placed my order shoppay put down the wrong delivery address so I contacted slades expecting not to hear back from them for at least 24 hours but they responded within an hour and changed the address for me straight away . The slabs themselves arrived within 3 days and they are perfect !
May 22, 2024
I made a second purchase from Slades…
I made a second purchase from Slades and following feedback to them regarding the issues with my first delivery it could not have gone better
Special thanks to Jess in the office who stayed in contact with me over email and made sure that I was updated on the delivery schedule and the driver was great too
As for the Cotswold patio slabs; I am very pleased with them
Thank you
May 20, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.