I ordered paving slabs and when they were delivered some of the slabs were broken in transit, so I spoke the ladies at Slade's explained what had happened they asked for photo's which I sent to Slade'... See more
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Our family-run business has been supplying landscaping and building projects across the UK for over 30 years. We take pride in servicing all our customers; from DIYers and self-builders, through to large trade firms. The knowledge of our staff, the 60,000sqft of stock at our Walsall and Aldridge sites make us the perfect choice for all your Garden and Building needs. Order online for FREE national delivery to most parts of the UK.
Contact info
unit 75 Brickyard Road, ws98sr, Walsall, United Kingdom
- 01922452266
- sales@sladesgarden.com
- www.sladesgarden.com
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Decent company.
It was a bit confusing what time delivery would be.
But I had no worries.
The delivery driver was kind and put the delivery outside my front wall on the pavement.
It wasn't big so was fine to leave until builder came to move to back garden.
A great service at a great rate meaning…
A great service at a great rate meaning full value for money . Would strongly recommend
Delivery On Time and I could track the…
Delivery On Time and I could track the delivery
Slabs arrived broken on pallet
Slabs arrived broken on pallet, emails sent but no response from customer service.
Good Customer Service
As described, delivered on time and kept well informed of delivery date.
Excellent from the start of the process
Was so impressed with the level of…
Was so impressed with the level of service I received. The prices are very reasonable and delivery free . Slabs were delivered really quickly. Great service all round would highly recommend this company.
Disappointing service, no communication and items were damaged upon delivery which I had to replace myself
Ordered 40 slabs, only 20 arrived and I had to call and ask where the other 20 were. They arranged delivery for the following day however I was in work so could not take delivery. Upon investigation, five of the slabs were damaged beyond use, some even with corners missing and they had been packed carelessly. I was advised to inspect the slabs and report any damage however due to illness and weather issues, this was a few weeks later. I reported the five damaged slabs with photographic proof but never heard back from them. I sent a follow up email with still no response. Not only did this delay the project but I ended up having to replace the damaged slabs out of my own pocket. I would have purchased locally with better service and peace of mind had I known the issues I would face. Overall a very disappointing experience & I do not recommend. £45 out of pocket having been promised replacement slabs before all communication ceased.
Great communication throughout the…
Great communication throughout the whole process, many thanks
Poor communication and customer service. Terrible delivery times
Paid for next day 10 am delivery (two days before) and on the morning was told the original order was not sent to the delivery company and so it would not be arriving that day. Asked for 10 am arrival the next day which then arrived at 2:30 pm. Delivery driver passed on the form and it stated up to 5 pm delivery so a member of Slade's was not truthful about this. Cost me a day and a half extra for the builder and labourer to which their response to my complaints email for compensation was "Ideally you would wait until you receive the goods before booking contractors to start work" - which is mind blowing. Clearly training needed on how the building industry works.
If you can, go direct to the supplier or buy local.
Amazing service so quick
Amazing service so quick. Delivery driver was really helpful. We will use you again 100% and will recommend you .
Speedy delivery and good service but broken slabs
Speedy deliver and good service. But slabs were broken on arrival which was disappointing . This was the second delivery and on both occasions slabs were broken on delivery
Excellent service
Excellent service, communication brilliant! responded to my query straight away. Delivery time spot on.
Highly recommended 👌
Good price.
Good price.
Only criticism would be an advanced notice of delivery. i chased to confirm the day then recieved a note from the courier about an hour before delivery.
Timely delivery but some minor damage
The wall blocks arrived in good time but three of them were broken and had to be discarded. The intact blocks have been fixed into place and look great.
The best out there !
Excellent, friendly and knowledgeable staff, order placed and delivered on time as promised.. would highly recommend and will certainly be our go to supplier for any future requirements!
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