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Slane Cycles Reviews 

5,560
•
TrustScore 5 out of 5

4.8

Bicycle Store
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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and helpful staff, often highlighting their prompt communication and considerate approach. Many people appreciate the competitive pricing and the high quality of the products offered. Reviewers frequently mention fast and efficient delivery, with some noting items arriving quickly even for international orders. However, some customers also noted occasional delays in delivery, with items arriving later than expected. A few people mentioned paying for next-day delivery only to receive their order a week later, or experiencing a generally longer wait time for their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the availability of... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and super fast... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the competitive and great... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

Customers had positive experiences with service, often describing it as brilliant, amazing, and 10 out of 10... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with Slane Cycles. Ordered a new groupset and price was great with all options available at time of ordering. Needed to wait a few days for delivery but Slanes team kept me updated... See more

Rated 5 out of 5 stars

WONDERFUL Sometimes a big purchase (Colnago road bike frameset in my case) can be a little worrying, on line or at a distance. Be assured that Slane Cycles will be an absolute pleasure to deal with... See more

Rated 5 out of 5 stars

Paul at Slane Cycles was so helpful and is such a decent guy. He was friendly and considerate throughout my purchase and kept me informed at all-times. On top of this speedy delivery and great returns... See more

Rated 5 out of 5 stars

Had an issue with some garmin pedals I had bought - I was convinced it was a warranty issue - but with an expert eye they diagnosed a tiny element was missing from battery compartment. Found it on gar... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Dedicated to supplying you with the best cycling products at the lowest prices and combining knowledgeable expert advice from friendly real cyclist staff.

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(5,560)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

My first experience of Slane Cycles

I had researched the product I wanted online - in this case an alternative bike computer to the model I have used for a number of years.
I did, though, want to purchase from a bike shop if at all realistic (on cost) & possible (on availability).
Slane Cycles fitted both bills, even though they are in beautiful Belfast & I live in West Yorkshire.
I phoned Slane Cycles for advice, was able to speak to a real person straight away, who was really helpful & checked with his colleagues for the details I wanted.
The ordering process online was straightforward.
I placed my order in Thursday evening (after hours) & received the item the following Tuesday lunchtime.
Slane Cycles used Royal Mail for the delivery, which would be my usual preference.

July 9, 2024
Rated 3 out of 5 stars

I can't write a bad review about a bike…

I can't write a bad review about a bike shop because we are all cyclists and the bike trade is tough enough to make a go of these days. So all I will say is that they are nice & well meaning people at Slane, but if you are buying something that you need them to deliver quickly, it is worth a quick call to check that the item is actually in stock and ready to ship. I should have done that.

June 21, 2024
Unprompted review

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