Slater Hogg Mortgages Reviews 

64
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I was a landlord for ten years and dealt with Slater Hogg throughout that period. My experience was consistently appalling. I felt overcharged at every opportunity and never believed they were actin... See more

Rated 1 out of 5 stars

One of the worst letting agents I’ve ever dealt with. We had a really awful experience trying to get our deposit back and were charged additional late fees that were never properly communicated to us.... See more

Rated 1 out of 5 stars

I tried to contact Slater Hogg & Howison Greenock branch regarding raw sewage coming from their property in Dalry,Ayrshire.At first I was told they would get their so called maintenance team out but n... See more

Rated 5 out of 5 stars

We recently got our Mortgage accepted with Slater Hogg and I'll tell you it certainly wasn't an easy process for Nicola. Having had an offer accepted with another company before and it fell through. f... See more

Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Appraiser

Information provided by various external sources

Slater Hogg estate agents. Specialists in the Scottish sales & lettings market since 1975. Enquire today for a free no obligation property appraisal.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(64)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Deniston Glasgow office

Deniston office. Terrible experience, don't answer phone, don't reply to messages, put a offer in for a flat, told they would speak to seller and get back, nothing, called them again next day, seller doesn't live here was their excuse. Then next day called again bizzarley slater hogg Deniston dont tell our clients verbal offers!!! When I sold my house buyer called estate agent that I employed made a verbal offer I accepted then buyer followed that up with solicitors offer next day. I definitely would not use or recommend that estate agents!!!

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

STRESS FREE EXPERIENCE

We recently let our property. Alexsandra Tucker made the whole process stress free and a delight to work with. She was extremely professional, has an engaging personality and paid attention to detail. She was on top of her brief and answered all of our questions at each stage of the process. No hestitation in commending Alexsandra and the team at the West End Branch to new clients.

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid!

My terrible experience as a potential buyer of one of their properties has made me vow never to use them or any other Countrywide estate agent to sell my property. Avoid Slater Hogg & Howison Hamilton!!

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

We put my mums house on the market…

We put my mums house on the market after she passed away. I have to say the whole process was made easier by choosing Slater Hogg in Largs to sell our property. Caitlin proved to be professional and went above and beyond to sell what was a challenging property. She worked her socks off and found the right person for the house. Communication was excellent throughout. Very happy with the outcome.

November 23, 2021
Unprompted review
Rated 4 out of 5 stars

First time buyer in Scotland

I moved pre lockdown from Milton Keynes to Glasgow, and just recently purchased my first property! Have to say the service from the team (Hamilton) was fantastic from start to finish, praise in particular to Gemma McBride and Cara McNally who understood this is my first purchase and helped with the Scottish process. Pleased with the service and professional support!

November 22, 2021
Unprompted review
Rated 1 out of 5 stars

Unprofessional and Incapable.

Slater Hogg proved to be unequipped to sell houses and showed their lack of experience and professionalism from the very start when their proposed 'photographs' turned out to look like random holiday snaps with absolutely no eye for attracting buyers. Their property 'narrative' was also apparently written by a semi-literate intern. Subsequent experience going forward with the 'offers' scenario actually got worse when they seemed to want to pressurise the seller to accept a below-market value offer. Since moving to the much more professional and capable Corum agents, the property sold within weeks for £45k more than the offer Slater Hogg tried to strong-arm the seller into accepting. This was a 20% increase. Avoid Slater Hogg. Rude, unprofessional and incapable as are their owning company Countrywide.

November 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service from David Grant and all the team at Slater Hogg in Ayr. Particular thanks to Caroline Bradley for all her care and attention and lovely enthusiastic attitude and manner.

September 7, 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this company!!

Do not use this company!!
If I was selling my house and the manager of Slater Hogg and Howison treated my buyer the way I have been treated, I would terminate my contract with them. Deliberately obstructive, Condescending and ignorant of UK legislation.

August 22, 2021
Unprompted review
Rated 5 out of 5 stars

I have received impeccable service from…

I have received impeccable service from Susanne (Shawlands branch) for several years. She is friendly, pleasant and very accommodating. We really appreciate all her hard work she has put in for us over the years and will continue to only seek her for any mortgage related issues as we can put our trust in her.

June 8, 2021
Unprompted review
Rated 1 out of 5 stars

Horrible horrible horrible company to…

Horrible horrible horrible company to deal with. Sold our property through the candleriggs branch in Glasgow, done absolutely nothing to sell the flat & took big commission. When we complained the branch manger was rude & completely unapologetic. Honestly do not use this company to sell your property they do not care, customer service is non existent!!!!!

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

Extremely happy 1st time buyer

As a first time buyer with very little knowledge of how the processes worked, I couldn't recommend Susanne Mclaughlan from Slater Hogg Mortgages enough. She was incredibly helpful in explaining in simple terms how mortgages, purchasing and the various legal elements all worked. And in the end she helped secure me a great mortgage and worked very quickly to meet deadlines we faced from other parties. Really appreciate the excellent service and I've already encouraged other friends that are looking to buy a house, to get in touch with them!

March 30, 2021
Unprompted review
Rated 1 out of 5 stars

Really terrible service if you dont…

Really terrible service if you dont want to market my property dont waste my time coming out to sit in my living room and tell me you dont market properties in my areas becasue its not worth your while.

January 20, 2021
Unprompted review
Rated 1 out of 5 stars

Cancelled twice and third time lucky…

Cancelled twice and third time lucky they came out to do the free valuation. Just had a valuation done and will not be using. Felt that he looked down nose at everything in property, which is actually done to a high standard, it just needs a few finishing touches before going on market. These finishing touches needed were the only things that received any comment at all. Very negative. Made to feel embarrassed. No information given on how to move forward, e.g. how much they charge etc. Clearly the property isnt high enough value for them.

November 12, 2020
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Never use!!!!!!! I used them to let my property and never again. So rude, terrible communication. I gave them three sets of keys and they lost a set and say they have no record and asking me for evidence. No I don't have evidence of handing over a set of keys in person. Ridiculous.
Never again. They never even apologised for their mistakes.

November 10, 2020
Unprompted review
Rated 1 out of 5 stars

Worst company ever do not use and they…

Worst company ever do not use and they trade as two companies countrywide are them also. Get you to sign paperwork bill you for complete different thing with extra charges mislead you to it. Don’t go with them use someone else these been biggest regret I made never will again

August 4, 2020
Unprompted review
Rated 1 out of 5 stars

Awful from start to finish

Awful from start to finish. Arranged to view a property, arrived and waited but no one showed up. Called the office and was told that someone was off sick and that’s why I’d been stood up. Was asked to wait whilst their branch manager Pam drove up to do the viewing. She arrived and immediately started to explain why I was lucky she was there since she’d hurt her back.
She then went on to describe the property as needing decorating and a new kitchen. But joy of joys there’s a brand new flat packed gloss white kitchen in the shed waiting to be fitted she says.
I wasn’t allowed to go into the sheds and so took her word for it.
They listed the house as having a driveway but the opening is 1.2meters wide and so the property doesn’t have a drive, I can get access as long as my neighbour doesn’t build a gate in her front garden. This is a massive breach of CPRs and would constitute a misdescription case.
They have sold me a piece of land that doesn’t belong to me, what the hell do I do now??
When I took ownership I opened the shed to take out my new kitchen only to find that it’s a second hand filthy, and I do mean filthy with other peoples cooking grease and mould, collection of used and broken cabinets and a couple of lengths of worktop. To top it all off it had been left out in the rain at some point and the edges are blown. Bloody useless and has cost me £5k to rectify.
I asked them repeatedly for information about the kitchen throughout and they refused to provide it. Richard was rude, patronising and difficult. Pam was no where to be seen. Olga was pleasant to speak to. I would not want to buy from them again, what a horrible place. They also put a mega press on for me to speak to their mortgage advisor who apparently charges £600 which is ridiculous when first mortgage up the road are free to use. This review relates to the Falkirk branch of slater Hogg estate agency

December 28, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look