Sleek Modern Furniture Reviews 

151
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I ordered some nesting tables on feb5 ,2019 . I got a response that its being processed . Its way beyond 5-15 business days and no one responds or emails me back ! Not professional and unresponsive... See more

Rated 1 out of 5 stars

Horrible customer service. If you watch the review trends over these past 3 years, their service gradually went "south". Just spent close to 3 months dealing with their lack of communication and poo... See more

Rated 1 out of 5 stars

READ THE REVIEWS! Fraudulent company. Will debit you for purchases and then take months of “business days” to cancel an order for products they probably never had in the first place. Go elsewhere! A... See more

Company replied

Rated 1 out of 5 stars

How do I get this company to respond? I cannot track because a smut charge comes up instead of tracking information! No response at all from any way possible!

Company details

  1. Furniture Store

Information provided by various external sources

Sleek Modern Furniture was founded in 2014 to help make shopping for furniture online a more trusted, efficient, and cost effective experience. We want our customers to overcome the ridiculous margins, poor customer service, and lack of technology that many of our competitors currently have in place. We want you to be very happy with your purchase, our service, and the shopping experience when buying with Sleek. We are responsive, easy going, and understand what it is like to purchase furniture online. Shop today!


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1.1

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TrustScore 1 out of 5

151 reviews

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1.1

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(151)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding customer service!!

I rarely experience the timely response to any question or issue that I received from everyone who assisted me both by email and phone. Outstanding customer service!!!!

July 19, 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Barbara,

Thanks so much for taking the time to write a review! I'm so glad multiple members of our team was able to help answer your questions quickly and effectively. We pride ourselves on excellent customer service and really appreciate the positive feedback! Please let us know if you need anything else.

Take care,

Michael Smith, CEO

Rated 5 out of 5 stars

Furniture

Sorry to write a bad comment it was the wrong company sorry for misunderstanding

July 15, 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Nicola,

Thank you for taking the time to update your review! We really appreciate it. If you ever need anything, please don't hesitate to reach out!

Take care,

Michael Smith, CEO

Rated 5 out of 5 stars

The staff is very knowledgeable, friendly, helpful

The staff is very friendly and helpful. They know the ins and outs of their products. I got a bed frame, a mattress, and a table. The staff member recommended the Aveline Gel Infused Memory Foam Mattress because I was looking for something that will help me sleep, rest, take care of my back, at an affordable price. The staff also recommended the Anya Queen Bed frame because I was looking for something that appeared vintage and modern at the same time. The staff listened to my needs. I had little knowledge about the products; In these times of massive information available and many product options, sometimes it is confusing and time-consuming to research for the right product. I do recommend anyone to do some product research; nevertheless, the staff saved me time and gave me piece of mind by providing me their recommendation. Tonight I am looking forward to a good sleep.

July 3, 2018
Unprompted review
Rated 5 out of 5 stars

The Team at Sleek Modern Furniture were Stellar!

The Team at Sleek Modern Furniture were stellar to work with. I interacted with Amanda most of the time when I called their Texas office. Amanda was great in answering all of my questions, which I had a lot of, regarding my purchase of a cherry sit stand desk from the Prestige Product Line.

Amanda was very professional and easy to work with.

I also liked the fact that I did not have to pay any taxes and that there was no shipping charge for the 198 pound desk.

My new desk arrived without a scratch. It was not that hard to put together as informative written instructions with diagrams came with the desk.

I am very happy with my purchase and it is working just like I thought it would.

I would highly recommend Sleek Modern Furniture and their professional business staff for you furniture needs.

Sincerely,

Michael Carney

July 3, 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Michael,

Thanks for taking the time to write a review, and it's great to hear Amanda was so helpful! We truly appreciate the business and we are glad we could provide you with that great ergonomic sit-stand desk! Our team loves our sit-stand desks we have in office, and are happy it was easy to put together and arrived safely.

We appreciate the business,

Michael Smith, CEO

Rated 5 out of 5 stars

Love love love!!!!

Love love love my new driftwood cocktail table!!! Everything from the ordering process through the delivery process was exceptional. I will definitely order from you again!!!

July 3, 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Lenore!

What a nice review, we are so glad you love your driftwood cocktail table! That is one of our favorites. We work hard to make sure our customers have the best delivery process possible and are thrilled to hear it was exceptional.

Thanks for taking the time to write us a review.

Sincerely,

Michael Smith, CEO

Rated 5 out of 5 stars

Beautiful furniture

Beautiful furniture! Love everything about my new outdoor furniture! Great customer service and seamless delivery! I will order from them again!

July 3, 2018
Unprompted review
Rated 5 out of 5 stars

Sleek Modern Furniture is SO easy to…

Sleek Modern Furniture is SO easy to work with. Their staff are amazing at helping you find what you need and making recommendations within your price range. The products are quality and beautiful! I will definitely be back!

March 1, 2018
Unprompted review
Rated 5 out of 5 stars

Wow..for customer service

Catherine and her team at Sleek Modern Furniture provide the best possible customer experience. I had a rush order with crazy tight schedules and somehow they worked their magic and found a way to get it delivered on time. I would highly recommend Sleek Modern furniture for all furniture needs.

February 27, 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Ani,

Thanks so much for taking the time to write us this kind review. We are so glad to hear you had such a great customer experience. We really appreciate the business and look forward to working with you again!

-Michael Smith, CEO

Rated 5 out of 5 stars

Excellent value

Excellent value. Fast shipment.

February 27, 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Greg,

Thank you for taking the time to write a review and we are happy to hear our logistics team got this order out quickly for you! We have been working very hard to speed up all of our shipping lead times so we are thrilled we got this order to you fast.

Take care,

Michael Smith, CEO

Rated 5 out of 5 stars

You guys were great

You guys were great, did what you said, and I love my chairs.

February 26, 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Carol,

We are so glad you love the chairs and we appreciate the feedback! Thanks for taking the time to write a review.

-Michael Smith, CEO

Rated 5 out of 5 stars

The EXCELLENT level of customer service…

The EXCELLENT level of customer service was far more then I expected. Amazing!

February 24, 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Jim,

Thank you very much for taking the time to write us a review. We are very happy that our customer focused team was able to provide an excellent experience for you. We appreciate the business!

-Michael Smith, CEO

Rated 3 out of 5 stars

Beware of Slow Delivery Time

When I place an order for something "in stock" I certainly don't expect that it will take 10-15 days before it is even processed for shipping. It took 15 days before I received my order, and the only reason I got it that soon was because when I called to cancel the order, the representative was able to contact the supplier and get it on the truck that day. I had actually found the exact piece of furniture on another website with free 3 day delivery. I'm happy with the table and the customer service rep was very nice, but the delivery time was unacceptable. This most likely will prevent me from ordering from SMF again when I can get much faster delivery from other furniture companies.

February 24, 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Michelle,

Thank you for your feedback and we understand wanting to get your items quickly. We are working hard on our end to speed up delivery times of our products! We have an entire section of our online store dedicated to products that can ship same or next day - our quick ship section. We tend to over estimate our lead times upfront as we did with your order, to be sure there was plenty of time for our third party warehouses to pack up your furniture safely, and ship during this very busy season with our current sale offering.

Sometimes for numerous reasons, things outside our control can delay that process so we prefer to be on the safe side when quoting lead times. I'm glad our team was upfront when you placed your order about the lead time, and was able to get this to you sooner than expected by contacting our supplier to make your order a priority. Most websites purchase from this same manufacturer directly, so the lead time would have been the same wherever you shop, but may not have had the clear communication our team provided. We appreciate your business and will be sure to rush out your next order with us!

Thanks,

Michael Smith, CEO

Rated 5 out of 5 stars

Awesome Furniture! Awesome People!

We absolutely loved the furniture we got for our office! Ours were a bit outdated so we had to upgrade. Michael was very nice and informative on his inventory. We got a couple of storage cabinets, chairs and a two tables. I would definitely come back!

February 19, 2018
Unprompted review
Rated 5 out of 5 stars

GREAT furniture, BETTER people!

I've been looking for barstools to go in my kitchen for a while but couldn't find anything I liked for the right price. But once I found Sleek Modern Furniture, Micheal was able to help me exactly what I was looking for and made the process very quick and easy!

February 14, 2018
Unprompted review

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