SleepHubs Ltd. Reviews 390

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a great conversation with Charlie, who was able to reassure me that I actually was not experiencing as bad sleep as I thought. At the same time, he was able to give some suggestions for my daugh... See more

Rated 1 out of 5 stars

The topper isn't suitable for me as a side sleeper I'm waking up every couple of hours with hip pain I really thought it would help especially because it's been recommended by so many people with the... See more

Rated 5 out of 5 stars

Really impressed - adjust each side of the mattress to whatever suits our requirements. Literally just moving foam inserts to wherever needs support. I’d been struggling with a bad back for a couple... See more

Company replied

Rated 5 out of 5 stars

The most awesomely comfy bed imaginable and that’s saying something because I am probably the fussiest person you’ll ever meet when it comes to mattresses. Both my husband and I are so delighted. We d... See more

Company replied

Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Specialized Clinic

Written by the company

SleepHubs is an innovative online based company offering products, advice, diagnosis and treatment of sleep disorders and common sleep issues. With some of Europe's leading Sleep Experts, SleepHubs can help you to get a better night's sleep, whatever your issue may be.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

390 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful conversation

I had a great conversation with Charlie, who was able to reassure me that I actually was not experiencing as bad sleep as I thought. At the same time, he was able to give some suggestions for my daughter, who wants to follow up with him.

August 6, 2024
Rated 1 out of 5 stars

The topper isn't suitable for me as a…

The topper isn't suitable for me as a side sleeper I'm waking up every couple of hours with hip pain I really thought it would help especially because it's been recommended by so many people with the same disabilities.
I was contacted by the store initially to resolve the issue but haven't heard anything again

August 2, 2024
Rated 5 out of 5 stars

I love it !

I love it !! I’m not in so much pain and no matter how much sleep I get I always wake up feeling refreshed. It feels like you’re on air I definitely recommend getting one.
My body feels supported in a positive way

May 7, 2024
Rated 5 out of 5 stars

My 6' selectus mattress

Received what we had ordered on time, delivery booking was easy and we were even offered a saturday with no extra charge which was great!
Since receiving the mattress both of us have slept much better especially during the really hot period in June.

July 10, 2023
Rated 5 out of 5 stars

Life changing

I under went the insomnia course & it was life changing. Amazing concept, using technology & CBT. The 1-1 coaching was incredible. I can’t recommend this service enough - I slept without sleeping tablets for the first time in 6 years!!

May 23, 2021
Unprompted review
Rated 5 out of 5 stars

These guys are fabulous

These guys are fabulous! Not only are their products a great idea, their customer service is second to none. I emailed an enquiry and the director called me back to check exactly what I wanted to re-order.

The N-rem is a great system, not only because each side of the mattress can be configured separately, but also because each segment can be purchased individually when you need it.

For chronic pain patients like myself this is invaluable. I have lost count of the number if different mattresses I have tried, but either I did not get on with them, or my partner did not get on with (which is also very important).

With the n-rem we can configure our own side for what works for us.

Brilliant product, would highly recommend to anyone.

March 29, 2021
Rated 5 out of 5 stars

So happy with our Tweak mattress

So happy with our Tweak mattress. It’s exactly what my wife and I needed - she prefers a soft bed and I need firm support. It’s super comfortable and the extra space from buying a super king size means we’re both getting a better night’s sleep. We’re both very impressed with it and how easy it was to set up, we should have done it years ago.

March 23, 2021
Rated 5 out of 5 stars

Great support!

SleepHubs have been extremely supportive throughout the process. I have been a poor sleeper for a very long time and I wasn't convinced I could improve. But the CBTi programme has really helped me and my attitude to sleep has changed completely. Although at times it's a hard process, it's well worth sticking with it, as the results are worth it. Would highly recommend SleepHubs.

March 17, 2021
Rated 5 out of 5 stars

Effective!

For the CBTI course, I find the weekly drop-in sessions especially useful because it made the entire program more personal. This help makes changing my sleeping habit easier. For me, committing to a lifestyle change is tough, even though I already know the importance of making such changes. The tutors and participants were supportive, which motivated me to start making changes to my life and to stick to those good habits. I became more aware of my sleep and the quality of it. This made changing my habits a lot easier.

The tutors are sleep experts and they give insightful feedback. They analyse the crimes you commit that make your sleep poor (some are surprisingly more serious than others!) and make tailored suggestions based on your age, profession etc. Much better than spending hours on google doing research just to find the wrong advice for yourself.

The improvements I got from the course are immediate. I now prioritise my sleep much more than I did before. I perform day to day tasks more effectively, and my overall mood also improved. With the benefits I have gained, I would say that joining this course is a worthwhile investment to leverage one's quality of life.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Wholeheartedly recommend the mattress and company

Great advice prior to buying, easy ordering, fantastic follow up customer services, speedy and efficient delivery. Having already tried a different mattress of a similar type, I was very sceptical about buying another. But I am delighted that I tried this one, the mattress has certainly transformed my sleep, I fall asleep quicker and definitely sleep better. My lower back pain is much improved and my general aches and pains of CFS are much better. My husband is nearly twice my weight and the different set up and firmness of his side means he too can get a good night's sleep. I wholeheartedly recommend both the mattress and the company!

January 14, 2021
Unprompted review
Rated 1 out of 5 stars

A dream at first but didn't last..

The first year was a game changer for my lower back pain, indeed I wrote an initial review giving it 5 stars. However, after that year the mattress started to soften and sag, moving sections about helped a little for a short period of time but now I'm back to hardly sleeping through chronic back pain. The sag in the mattress is ridiculous, as an 16-17 stone rugby player I appreciate I'm a big guy but having to replace a £1,000 mattress after less than 3 years doesn't seem right.

January 2, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look