I've been with these guys for years stopped using it a while ago when it became a bit buggy and I used a bundled VPN that worked easier. Son was still using it on older machine so kept subscriptio... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The VPN client is utter garbage. Pro-user here. Almost all of the servers, especially the non-core server in the clients' server browser do not work anymore. Only a handful, core servers in v... See more
From a friend I heard good experience, i was looking for a good VPN, was using FREE betternet but experienced low download rates. Thought a payed VPN wood probably give better results. Not what i e... See more
I don't often leave bad reviews and I had heard good things about SlickVPN before signing up, namely, you can access Netflix while using the VPN. Well, you can, when it works. Only a few days into m... See more
Company replied
1.3
Bad
365 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The thing doesnt work
I have tried contacting their support but it's a no go.
October 20, 2016
Unprompted review
Reply from Slickvpn
Hi Lee, can you please email me at greg.lyda@slickvpn.com and I will see if I can get your situation resolved. I will also refund your payment in full. Thanks! Greg
Customer service did not respond to query. Had to learn to sort it myself.
Customer service responded to my initial query but did not respond to the follow up.
I had to figure things out by spending my evening sorting through blogs on my issue.
The actual VPN now works quite well but customer service is inadequate.
October 19, 2016
Unprompted review
Couldn't fix connection problems
I don't often leave bad reviews and I had heard good things about SlickVPN before signing up, namely, you can access Netflix while using the VPN. Well, you can, when it works. Only a few days into my subscription, the VPN refused to connect, stuck in an endless loop of "waiting...reconnecting...waiting..."
I contacted SlickVPN about this and none of their suggestions to fix it worked. So I've basically shelled out $60ish AUD for a VPN I can't use. Bit annoyed to be honest.
October 17, 2016
Unprompted review
Reply from Slickvpn
Can you please email me at greg.lyda@slickvpn.com and I will see if I can help resolve your issue. I will also make sure your account is refunded. Thanks! Greg
Access everything, no one knows
It actually does what it says it does.
October 14, 2016
Unprompted review
Absolutely Brilliant.
Covers all my needs. Easy to get up and running in no time.
October 14, 2016
Unprompted review
Works some times, and not others
Some days it works, others it doesn't
October 14, 2016
Unprompted review
Reply from Slickvpn
Hello. Sorry to hear that you're having trouble with your connections. We're glad to help diagnose this and figure out how we can provide a consistent connection, as it should be. Could you please contact us at support@slickvpn.com? Thank you!
Easy to use
The software is easy to use and install. Only drawback is that it is occasionally slow.
October 13, 2016
Unprompted review
Awesome
The service and protection is awesome. The one change that I would love to see is the ability on a mobile platform ( android and iOS ) is the ability to switch locations/servers from a drop down menu, instead of having to create different profiles.
V/r,
Jesse
October 11, 2016
Unprompted review
Effective and easy to use
Simple interface, easy to use, great help menu, does everything it says it will
October 6, 2016
Unprompted review
It's good but could be much better
It's good when its working
However sometimes when I want to close the app, it's stuck and won't close. So I believe that the app itself not fully compatible with osX
October 6, 2016
Unprompted review
unable to get access to the new version
anytime i try to download the new version to my HP ELITEBOOK 64BIT(windows 10) the app gets installed successfully but doesn't work when i insert my user name and password.except for the older version .
October 6, 2016
Unprompted review
Reply from Slickvpn
I have forward this over to our technical team to look into this and provide a fix. For now, if you could please email us at support@slickvpn.com. we'll be able to provide you a zip version via email to install.
Thank you!
works flawlessly
no problems (even on an rather old OS),
the support helpful,
everything ok.
September 30, 2016
Unprompted review
Has many client issues
It's kinda glitchy at times, the client has a variety of issues, etc. Additionally, some servers NEVER connect, or can only be connected to with a certain protocol and port.
September 27, 2016
Unprompted review
Great Service
September 21, 2016
Unprompted review
Does Not Work
Still Cannot get it to work on my win 7 machine have followed instruction as per emails and still does not want to mask my ip just keeps trying jumping out trying jumping out and so on.
I have spent more time changing settings than I have had internet time.
Not Happy.
September 21, 2016
Unprompted review
Reply from Slickvpn
Sorry to hear about your issue with the installation. This should not be the experience you should have. Could you please contact us at support@slickvpn.com so we can work through this and repair any issues that are causing these jumps? We hope to resolve this for you shortly.
Easy to use service and excellent customer support
Great easy to use VPN. Customer service was prompt and extremely helpful. Happily recommend this service to all.
September 20, 2016
Unprompted review
Really fast works well with viscosity.
I was surprised how fast the connection is.
September 17, 2016
Unprompted review
Experience of service
In general, this is a good service. The main goal is to offer security and anonymity. However, improvements in connection speed and responsiveness would be welcome (if feasible).
September 17, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.