Sliding Wardrobe World™ Reviews 273

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and value. Many people also commend the efficient and helpful service, from initial inquiries to delivery. The staff receives frequent mentions for their professionalism and supportive approach, making the overall experience smooth and pleasant for consumers. However, some customers also noted issues with product quality, specifically mentioning trapped fibers or damaged items upon arrival. A few other people also felt that the delivery service could be inconsistent, with some experiencing poor communication or deliveries outside of the scheduled time. There was also a specific instance where a customer received custom-ordered doors that did not fit the provided measurements.

What people talk about most

Product

Reviewers highlight positive aspects of the product, frequently praising its quality, appearance, and the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the excellent communication... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the great quality, exceptional... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and helpful service, noting... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic product. Arrived pm and all fitted by the next day. We are really pleased with the results and the quality of the units was very good. The runners and fittings particularly a... See more

Company replied

Rated 5 out of 5 stars

Just ordered and fitted a set of mirrored wardrobes from Sliding Wardrobe World. The wardrobe set was for an 1800mm opening and came complete with rails and 2 x 915mm doors. All goods were well... See more

Rated 5 out of 5 stars

Experienced DIY'r but this is the first time I've ever built a mirrored sliding wardrobe. Did loads of research online at various sights and for me Sliding Wardrobe World had the best sight, easy guid... See more

Rated 5 out of 5 stars

The communication from the start was excellent . Even had a query when ordering sent email and got answered pretty quickly and it resolved any issues i had ordering at the time . The response email to... See more


Company details

  1. Bedroom Furniture Store

Written by the company

Sliding Wardrobe World offer the UKs widest range of sliding wardrobe doors and accessories, most of which are manufactured to your order in factories in Sheffield and Luton. All products come with a 10 year guarantee from factories that have specialised in the manufacture and supply of these products for over 40 years. Sliding Wardrobe World supplies both trade, retail and end consumers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

273 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Products arrived and one was broken.

Products arrived and one was broken. Was replaced but I had to take a second day off work to wait in for it.

July 23, 2023
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Dear Hannah, so sorry you felt this warranted a 1 star review. We hope everything else was ok with your purchase. If you do need installation help or maintenance advice, please don't hesitate to get in touch with our friendly team. They are here for post sales support as much as pre sales. Sincerely, SWW.

Rated 5 out of 5 stars

Very happy Customers

The process was seamless and all enquiries before ordering were handled professionally and efficiently. We did have a fairly long lead time, once ordered, but this was explained to us at time of ordering and delivery times were honoured. Overall very impressed with the product, we needed bespoke doors and that is exactly what we got. Very happy Customers.

July 23, 2023
Rated 4 out of 5 stars

Would use them again

Delivered when they said they would.
Quality of doors is good, and not too complicated to hang.
Instructions on building a frame could have been more helpful, but that is because I am a complete beginner and I was not fitting into a gap.
Would use them again.

July 23, 2023
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Thanks for the review Gilly. Hopefully, next time we can earn 5 stars. We are always online to assist if you need help with installation. Sorry about the instructions.

Rated 5 out of 5 stars

Great products and great service

Everything arrived on time, well packaged and with clear instructions. Very happy with the doors.

A nice touch was that a year after buying the doors, I got an email to all of I was still happy with them: not trying to sell anything, just checking everything was ok with the doors.

July 23, 2023
Rated 5 out of 5 stars

Just great

Fantastic customer service and beautiful wardrobe! I had a slight issue with the frame of the doors but they fixed it immediately. I will certainly buy again.

July 18, 2023
Unprompted review
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Reply from Sliding Wardrobe World™

Hi Anita, thank you for upgrading your review to 5 stars. We are happy to have been able to fix your problem, it's what our warranties and customer services team are here for. If you need more help, please get in touch.

Rated 5 out of 5 stars

Lovely product

May 21, 2023
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Reply from Sliding Wardrobe World™

Glad you like the product Mark. Please get in touch if you need help.

Rated 5 out of 5 stars

Quick and early!

The order process was very easy with a quick callback to a query about door sizes.
Delivery was quicker than standard quote and goods were delivered direct to bedroom albeit at 06-10 am after a call the night before from driver.

May 21, 2023
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Thank for the nice review David. Please get in touch if you need any help.

Rated 5 out of 5 stars

More than happy with the service

More than happy with the service. Website and delivery of what was ordered. Great service overall

May 21, 2023
Sliding Wardrobe World™ logo

Reply from Sliding Wardrobe World™

Thank you for the kind review Gary. If you need help in the future, please get in touch.

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