Package didnt show and dpd naturally didnt contact me to say what happened, so i called them to ask and they said the package was damaged in transit, called slims and told them what happened and they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very Poor (deceptive) checkout process. You select Home Delivery, see that shipping is free, and click PayPal Payment. Order confirmed. 5 days later when your order has not arrived, you call them an... See more
Poor customer service. Order arrived without a trigger spray which obviously makes the product unusable. I’ve emailed twice now with no response. Just emailed again. Definitely can’t recommend Sl... See more
Unfortunately my first order was delivered to the wrong place by DPD, but these guys sent a new one no issues and also asked if I'd prefer a refund. Excellent service will definitely use again.
Company details
Information provided by various external sources
Treat Your Car And Shop Online With Slim's Detailing Today. With Over 40 Of The Industries Biggest Brands, Satisfy All Your Car Cleaning Needs Here.
Contact info
Baird Road, EN1 1SJ, United Kingdom
- www.slimsdetailing.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely brilliant
Absolutely brilliant. My first visit and purchase from Slim’s today at their Enfield branch. The staff member (I’m ashamed to say I forget his name) was fantastic. Helpful, informative and couldn’t do enough to help me out. His advice and knowledge was invaluable and I was able to get everything I wanted with only the one item out of stock.
I can honestly say that their customer service is up there with the best I’ve experienced.
This will now be my one stop shop to feed my obsession.
Thanks
Neil
Outstanding service
Outstanding service! I ordered a lot of products to replenish my car cleaning stores. I ordered Sunday evening and everything arrived by lunch time on Tuesday. They were exceptionally well packed and protected.
I will definitely be using Slim’s as my preferred supplier. Especially now that I’m detailing as a sideline.
if Carlsberg did car detailing supplies......
I recently decided to up my game when it came to cleaning my cars, so turned into a bit of a geek scouring the internet for the best products and a company that are willing to help with purchases, well my time researching was well spent as after speaking to Nathan at Slims detailing I was given a wealth of knowledge and information to help me with my purchases and it was easy to tell that Nathan was speaking with a passion for his profession of car detailing rather than selling products. can't fault them in any way and would highly recommend them and if you have any questions they always seem happy to help newbies to detailing like myself. Thanks Slims detailing and to Nathan.
Outstanding
Slims have excellent customer service and have been amazing with each order I've placed. Orders are normally delivered next day also which is outstanding.
Really pleased I choose Slims to order…
Really pleased I choose Slims to order something for my husbands birthday that was out of stock in all other shops or over priced.
Although the item said next day delivery it did not get dispatched. When I emailed them a lovely lady called me and looked into the issue. I explained that the item was need within 10 days. The delivery issue was rectified and I had a call back to apologize and let me know it was on its way with a little goody bag for goodwill. I was very impressed with their service and the item was genuinely a good price.
Slim's Detailing, really poor customer service
Slim's Detailing delivery partner APC lost my parcel. I understand this happens, but when I called Slim's I was told they'd call me back with an update. Having been chasing them for over a week now with no response, I am having to rely on PayPal to sort this out via their resolution centre. Really poor customer service and expected much more from a company with such high average reviews.
I had a great time in this place and…
I had a great time in this place and would recommend others to give them a try. They provide you great service and information that helps you make a better choice.
The best!
I am repeat customer, and wouldn't use anywhere else for my larger detailing purchases. Great stock, great prices and very friendly staff. Highly recommended!
Absolutely brilliant company
Absolutely brilliant company, fast postage and really great range of products. Will definitely be using again!! Thank you very much
1st Time order...
Ordered yesterday (1st order from these) and came today, Was priced cheaper then the actual manufacturer of products ordered!!.
Would definitely consider using again if prices stay competitive.
Thanks Guys!!
First class service
First class service, first class communication, and first class delivery, if they say it’s in stock it is and delivered promptly. Better than another company I had been using previously who I have reviewed. Excellent service!!!
honest and reliable service
No problems when ordering from these guys , excellent service fast and reliable delivery. I can highly recommend Slims for all your detailing products, I will continue to order all my detailing products from slims ...10/10
over the moon with product and swift…
over the moon with product and swift delivery
Great detailing company!
Absolutely cannot fault these guys. Never had a problem. Always get the deliveries on time, they are a great bunch of people if you visit the shop in person also! Slims is always my first go-to when needing more detailing supplies.
I can also 100% recommend the detailing academy. I attended the London course in July and it was fantastic.
First order from Slim’s and it was a…
First order from Slim’s and it was a great experience. Communication was excellent and delivery as promised. Great products too. The main thing is staff that actually care!! Will be using again no doubt. Thanks.
No problems here .
No problems here .. placed my first order with slims and received 10% discount and free next day delivery. Everything arrived on time and in perfect condition . I will continue to use slims for all my future car care products as they have an extensive range of products and all top brands. I can highly recommend slims .
Simple, Fast and Reasonably priced
This is now my 2rd time ordering over £100+ worth of products from SD.
Love Slim's Detailing, they have everything I need and with the 10% first-time order discount. It's cheaper than competitors.
Delivery is always prompt and customer service is very helpful indeed.
Would hope to see SD start to do customer reviews on the products on site to help decide which to buy and a ranking system using those review scores but that's just me.
Referral code to help a friend out (me) haha if you join and purchase :
NGVmS21jV1FCbnVGU1IwT0RVSk5XcWZlbEt1R0hqUGw=
Get your car stuff from slimsdetailing!
Ordered from slims a few time now and the order has been spot on.
Very good company and great customer service.
Best place for Car Care..
Provides top quality car products at fair prices and what is best you get total piece of mind paying with PayPal. Also postage is excellent cant be happier, i encourage car detailers to give this shop a shot if not already. You can also save up reward points and get money off when used. Sells best of products give them a try.
Fantastic service
Fantastic service. The website is great to use, really appreciate the points system to earn money back on future purchases. Really pleased they offer next day delivery, companies that don't offer this these days need to wake up. People are always willing to pay for it. Once you place an order they keep you up to date, quick dispatch, quick delivery, always very happy. They were gracious enough to return something I had used but wasn't happy with, I know it wasn't something they could resell so would have been a loss, but I've always gone back and highly recommend them to lots of people.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








