Slurp.co.uk Reviews 

6,298
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and quick delivery service, often arriving on time or even earlier than expected. People are also very satisfied with the quality of the products, particularly the wines, and find them to be of good value. Reviewers frequently highlight the excellent service provided, noting helpfulness and overall positive interactions, along with strong, careful packaging. However, some customers also noted difficulties with the website, reporting it was faulty or down, preventing online ordering. A few other people also felt that there were issues with order processing, including missed or wrong items, delayed deliveries, or lack of dispatch communication.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, with many enjoying the selection of wines, including... See more

Order

Customers consistently note ambiguous experiences with order, with some praising easy ordering and quick... See more

Website

Clients share ambiguous opinions on the website, with some reviewers finding it easy to access, browse, and... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered from Slurp a few times and always been happy with my order. The bottles come well packed so as not to be damaged in transit... I usually order the frexieneit pack but the variety had c... See more

Company replied

Rated 5 out of 5 stars

The web site was faulty - sent email to let them know (they already did) and order it for me by hand - brilliant - arrived on time - have used for the last couple of years would recommend x

Company replied

Rated 5 out of 5 stars

Very capable and calm lady on the phone, where I had to go because I could not order from your website. Delivery one day in advance of when promised, which was fantastic .

Company replied

Rated 5 out of 5 stars

My order was delt with quickly and efficiently the wine arriving the next day well packed Iwill definitely buy from Slurp again

Company replied


Company details

  1. Wine Store

Written by the company

Slurp's reputation is founded on offering excellent wines from around the World - at exceptional value. One of the things that sets us apart is a constantly evolving wine list, where new and exciting wines are to be found with well - regarded favourites. Great prices, next day delivery and amazing Slurp Deals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(6,298)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service! Fabulous wine!

October 28, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Melanie,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide an excellent service and fabulous wine!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Good products at reasonable prices and…

Good products at reasonable prices and reliable delivery. What's not to like?!

November 10, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Kim,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we offer good products at reasonable prices!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Amazing as always

Amazing as always

November 3, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Samantha,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think Slurp are amazing!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Very good servise

October 19, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Linda,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think Slurp provide a very good service!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Always arrives on time and so well…

Always arrives on time and so well packed

November 1, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Peter,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order is so well packed!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Quick delivery

November 1, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Josephine,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you received your delivery quickly!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Great Service

Been with Slurp for many years. Great choice of wines and wonderful service. Highly recommend them.

October 26, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Linda,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you would highly recommend Slurp!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Great wine

Great wine, delivered sooner than expected so in all a positive experience.

October 18, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Andy,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order was delivered sooner than expected!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Slurp are a great company to order…

Slurp are a great company to order from.
Good deals, delivery on time, quality of wine very good. Never been disappointed! Thank you.

October 17, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Christine,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we are a great company to order from!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

I can get the wine i like

I can get the wine i like, don’t see it in the supermarkets. Good price, excellent delivery service

September 30, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Dawn,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad to be able to supply the wine you like!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Yet again more lovely wine delivered on…

Yet again more lovely wine delivered on time.
Thanks

September 29, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Lee,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order was delivered on time!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 4 out of 5 stars

Faulty order addressed quickly

There was a problem with my order (some bottles were missed out) but the problem was resolved very quickly, thank you for the quick turnaround.

September 25, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Customer,
Thank you for the review.
We are glad we were able to correct the problem quickly and look forward to welcoming you back soon.
Best Wishes,
The Slurp Team

Rated 5 out of 5 stars

Excellent service.

Have ordered from Slurp a few times and always been happy with my order. The bottles come well packed so as not to be damaged in transit...
I usually order the frexieneit pack but the variety had changed. I emailed Slurp and asked if I could have the same order that I'd ordered previous. They said due to there stock levels they were able to accommodate my order. I was so delighted. What excellent service 👏
I will definitely be ordering again.

September 24, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Pat,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad we were able to help with your order!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

good packaging, no issues

September 24, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Andrew,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you had no issues!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 1 out of 5 stars

I have not received my wine

I have not received my wine. And nobody answers the phone

September 11, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Shibani,
I'm ever so sorry to see this and we didn't get things right for you.
Thank you so much for raising your concern and highlighting this to us.
Hopefully we have resolved your issue, your order has now been delivered after we identified the problem with our warehouse system and them having not received it.
We appreciate your frustration and hope you feel we have rectified it suitably.
Best Wishes,
The Slurp Team

Rated 5 out of 5 stars

Excellent and fast delivery

Excellent and fast delivery

September 14, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Customer,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order was delivered fast!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Great wine good price. Rapid dispatch and careful packing. Easy Web site and ordering.

September 15, 2025
Unprompted review
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Laurence,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide outstanding customer service!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Well delivered My order was delt with quickly and…

My order was delt with quickly and efficiently the wine arriving the next day well packed Iwill definitely buy from Slurp again

September 2, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Liz,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order was dealt with quickly and efficiently and that it arrived the next day!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Goods arrived in time

Goods arrived in time, good packaging

September 1, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Smitty,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order arrived in good time!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Excellant service

Well wrapped and prompt service .. will use again

August 17, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear John,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your received your order promptly!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

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