Very poor experience with Digital Five. Emails go unanswered for days or even over a week. Agreed services were not delivered properly, which caused us to lose hundreds of pounds due to delays. Extrem... See more
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See what reviewers are saying
I have recently had my website re-built with Digital Five. I highly recommend them, Federica was so attentive and really listened to what I wanted. Also sharing her own visions & ideas which I really... See more
Very good pricing for premium 0208 number, clear website and helpful customer service. All arranged online, then confirmed by phone and email within an hour. Other services offered by Julie like we... See more
Fantastic company, used for both of my businesses, my sons business and also my partners nation wide waste management business for the past seven years. They do exactly what they say and get... See more
Company details
- Telecommunications Service Provider
- Internet Marketing Service
- Phone and Internet Service
- SEO Service
- Website Designer
Written by the company
Smart Numbers Ltd (trading as Digital Five) offer a comprehensive suite of communication and digital marketing solutions designed to help businesses connect, grow and thrive. We're proud to have connected over 500,000 virtual numbers across the UK, helping businesses enhance their presence and manage their communications with ease. Our focus is on delivering: 📞 Virtual Business Numbers & VoIP Solutions 🌐 Website Design | SEO | Paid Search | Branding 💬 Call Routing & Real-Time Call Statistics 📈 Digital Marketing & Lead Generation Why Choose Smartcomms? ✅ Credibility & Local/National Presence with memorable numbers across the UK ✅ Call Management Solutions tailored to your business needs ✅ Award Finalists in the Communications Industry ✅ No Contracts & 24/7 Support ✅ Real-Time Analytics & Feature-Rich Services We’ve been connecting businesses with high-quality communication and digital marketing services since 2002. Whether you need a local BT Exchange Number or an innovative website design with SEO and Paid Search, we're here to help you build a strong online presence and drive business growth. Digital Five: Innovative Communication Solutions. Powerful Digital Growth. Let's connect and transform your business with our tailored services.
Contact info
Southampton, United Kingdom
- 03450178179
- hello@digitalfive.com
- www.smart-numbers.net
4.1
Great
372 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I must say what a great service this…
I must say what a great service this company gives us! We have been using Smart Numbers services for some years now and have over 200 monitored numbers with them. They are always so responsive and helpful. I particularly want to shout about Kate. She is so pleasant to deal with really goes that extra mile. Thanks to Kate and her team! Great company.
March 2, 2023
Unprompted review
Due to a busy schedule
Due to a busy schedule, I rarely leave reviews but sometimes an individual deserves the mention.
Today I spoke with Amanda Gratrix who assisted me with the reinstatement of my phone services with Smart Numbers and not only was she very efficient and informative, she also added personality and compassion to the call given my unique circumstance.
A genuine credit to your business.
Steve Griffiths
Director
Smart Reclaim Services
February 22, 2023
Unprompted review
Excellent service
Excellent service. Forwarded calls were prefaced with a message stating the company so that you are aware that the call is a business call, and can use your own mobile with confidence.
Never had any issues with billing and I consider Smart Numbers to provide good service at very reasonable rates.
February 13, 2023
Unprompted review
The customer service is very good
The customer service is very good. They are very responsive to emails, very helpful and very polite. It's so refreshing when you deal with a company and things just work well. Many thanks in particular to Ashleigh who helped me quickly and efficiently with my request last week :-)
February 9, 2023
Unprompted review
Smart Numbers products and customer…
Smart Numbers products and customer services are exceptional and I can fully recommend them 100%. 5 stars is not enough!
February 6, 2023
Smart Numbers Ltd are fantastic
Smart Numbers Ltd are fantastic, they are so easy to work with it makes you wonder why more companies are not like them. Every time I have had a query or needed a number changed, just a quick email and they always get back to me within the day with everything answered and resolved.
February 3, 2023
Unprompted review
Dealt with Kate after being recommended…
Dealt with Kate after being recommended by a friend to use smart numbers couldn’t be happier!!! Would recommend to anyone who needs this service or a website great company professional advice
January 24, 2023
Excellent customer service.
January 22, 2023
Great service
Really helpful advice and a cost effective solution. Highly recommended.
January 4, 2023
Amanda has been amazing!
Amanda has been amazing! I have been dealing with Amanda for 2 years at smart numbers and she has been great!
Thankyou
December 13, 2022
Unprompted review
Ann-Marie well what can I say
Ann-Marie well what can I say, she was prompt, did exactly as she said she would and really exceeded our expectations. Smart numbers also ALWAYS go beyond expectations, we would not go anywhere else.
December 13, 2022
Unprompted review
Nothing but praise for Ashleigh
Nothing but praise for Ashleigh and Smart Numbers team. Superb service right from day one, always quick when replying to queries, great setting up and excellent customer after care. Highly recommended 5 stars
December 9, 2022
Unprompted review
Great customer service.
Great customer service and always looking to improve the quality of product provided.
December 5, 2022
Unprompted review
Seamless setup and great support from…
Seamless setup and great support from Amanda throughout.
November 28, 2022
Unprompted review
Wow! Exceptional customer service!
Wow! Blown away by the amazing customer service I've just experienced from Kate at Smart Numbers. She did not push me to buy anything and was very informative of the different products that will benefit my business. Very impressed by smart numbers and how it operates. I went with an 0800 freephone number and the live call answering service on top. Super impressive and can't wait to start reciving calls. Thank you Kate for setting me up and genuinely taking time with me to ensure I was choosing the right product. 100% recommend Smart Numbers Ltd.
November 18, 2022
Unprompted review
Reply from smart-numbers.net
Thank you Simeon for your kind comments and 5 Star Review
Kate was brilliant from start to…
Kate was brilliant from start to finish, and she secured me a unique number! She was friendly, efficient and professional throughout. I cannot thank her (and her team) enough and would have no hesitation recommeding Smart Numbers - thank you!
November 1, 2022
Unprompted review
Reply from smart-numbers.net
Wow, thank you for your 5 Star Review. Kate is a STAR and is very pleased to see your kind words.
if you need more unique or Virtual Landline Numbers, telephony or media services please contact Kate again :)
Great service from Amanda
Great service from Amanda
Will certainly be using Smart Numbers again in the future.
October 19, 2022
Unprompted review
Reply from smart-numbers.net
Thank you for your review. Amanda is so pleased to see you kind words.
We look forward to you, definately using Smart Numbers Ltd, Smart VoIP or Smart Websites again :)
Amanda is a Joy
Amanda is a Joy
Amanda is so helpful and excellent at her role. Nothing is too much trouble for her and the whole expirience is helpful, efficient and efective. Thank you very much
Y Sgwar
September 28, 2022
Unprompted review
Existing customer and needed another…
Existing customer and needed another phone line - Mat sorted out a solution with a great turnaround time
August 30, 2022
Unprompted review
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