Very bad experience with this company that no longer run under the brand of Smart Traffic. I believe they are now branded as Bigg. Our relationship started well but due to poor SEO practices and non t... See more
Smart Traffic Ltd
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See what reviewers are saying
Over the last ten years I’ve employed a number of apparent SEO experts, who have all failed to produce any notable results, nor clearly explain their strategy or goals. David Haslam of Smart Traf... See more
Site traffic "managed" SEO for 2 of my sites for more than 12 months. Prior to them commencing both sites were at least ranking. After we finally parted ways, neither one ranked anywhere. The original... See more
We have been using smart traffic since 2011. Since that time, our number of Internet leads has increased by around 30% each year. They are always looking for ways to continue to improve our rankings a... See more
Company details
Information provided by various external sources
Smart Traffic is the UK's largest expert Search Engine Optimisation Company. We make sure your website is more visible to your potential customers for your chosen product or service. Our motto is Results, Return, Reliability. We offer Pay on Results schemes and free website and keyword analysis - call us on 0845 3313512 today!
Contact info
10 Victoria Street, BS1 6BN, Bristol
- 0117 329 1199
- marketing@smart-traffic.co.uk
- www.smart-traffic.co.uk
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Not very good, used dubious link building techniques and I wouldn't recommend because of that.
To be honest I found their sales technique quite pushy - they seem to attract sales through telemarketing, which for an SEO company seems like a funny way to get business - you'd think you'd rely on good SEO.
After quite a few sales calls over maybe a 6 month period I eventually signed up for their SEO starter package at $995 AUD, which is meant to be working on 8 keywords and back link building. Their advice for optimising keywords was essentially to change some of our page titles which worked to increase rankings across most of the keywords, though some lost positions and dropped pages so they get 3 stars for that.
Unfortunately they their link building was very dubious and really should be maybe 1/2 a star.
We're a sports store yet they placed our links on 3 computer websites initially and I had to request they remove those link so it didn't look like spam to google.
Unfortunately the alternatives weren't any better and included a tennis club in Mumbai that got barred by its ISP and then must have been transferred to another server, a gym website in the UK that has now disappeared, and a golfing site in the UK that has also mysteriously disappeared and is no longer live. All the links were essentially spam posts on the sites, which google doesn't rate highly and can lead to penalties.
All the sites had a lower Google Page rank (PR) than what we did so were of no benefit to us at all and I wasn't happy with any of their ideas for link building. It's probably good that the majority of the sites they used no longer exist as at least google won't penalise us for bad page links.

Reply from Smart Traffic Ltd
Very Positive So Far
We are 9 months into our 12-month contract with Smart Traffic and can now really see the positive effect on our ranks. We have been receiving comprehensive sets of technical recommendations throughout the project and have done a lot of on-site work while Smart Traffic were building up the off-site efforts. Although it took a bit longer than we anticipated, our positions in search results eventually started moving up and it looks like we are set to achieve our targets by the end of month 12.
Brad, our Campaign Manager, is joy to work with. Always helpful and attentive to our needs, he regularly gets in touch to check our progress and make sure the project is on the right track.
I would recommend Smart Traffic as a company that really can deliver results.
Salesman missold. Results not upto scratch. No room for compromise
I contacted ST for a campaign which cost a lot of money for a small, independent business. Their salesman told me i can end the campaign if i so wished if i did not feel the campaign was paying dividends.
When i rang them to say i wanted to cancel as it's not proving to be successful, i was told there is 1000s of pounds to pay if i wanted to end the contract early! No matter what i said, wrote, who i spoke to, there was no budging.
Their first reaction was to threaten with legal action as scaremongering tactics (yes, no negotiations, communications, arbitration).
In the end i ended up paying because i had to and not for any other reason. 1000s of pounds down the drain. An awful lot for a small business. Big beware.
I was, and am still aggrieved but i'm a big believer in what comes around goes around.
Smart indeed!
I selected this company as they came top in an organic search for an SEO specialist. If they can do it for themselves they can do it for me was my reasoning. After 8 months of working together they have transformed our rankings, and they continue to improve. They achieved more in 3 months that our previous so called SEO specialists could in two years. Their reporting is excellent and staff in all departments proactive and very knowledgeable. This company have helped us to see through the "smoke and mirrors" of SEO and have delivered real lasting results for us in a hugely competitive area. I believe few companies could match this.
Its in the name, Smart. A switched on digital agency I can rate.
We used Smart Traffic for a client in the fashion sector and I was pleased with the professional approach and the easy client-agency relationship. They helped build the traffic considerably over the period of a year before our client brought the role in-house with a dedicated employee. I was impressed with the detailed monthly reports and good communication. Very few complaints although account handlers were changed over a bit too often which slightly interrupted the flow on occasions. Also some account handlers were better than others.
A Fantastic Company
Couldn't fault Smart Traffic, after taking our a PPC campaign with Kelly and Tom at the company we were exceptionally pleased with the results and the success of our campaign, so much so that we have had to pause the campaign as we have increased sales to the capacity of our factory. Always available, friendly, knowledgeable and helpful the team there are top class. Look forward to continuing working with the company in the future.
Great Service and Results
I have been with Smart Traffic since December 2012 and am delighted with the service and the results seen in just a few months. Within three months I had ten key words which drove traffic and subsequent orders to my site on page one.
Better still I did not start paying my monthly fee until these words (previously agreed between me and Smart Traffic) ranked on page one.
I also received great service fro the entire team but I would like to especially mention Ryan Haney who went the extra mile to make sure the account ran smoothly .
Would recommend to anyone.
Great SEO results from a professional team
We have been working with Smart Traffic for some time now and had some excellent results in SEO.
We previously had some keywords on page one but decided to try SEO to build on our current keywords; business was going well until we unfortunately got hacked and had major problems with our website which caused our keywords to drop in Google.
Once we had upgraded our software, we worked closely with Smart Traffic to make sure our rankings got back to where they were. Unfortunately, we soon got hit by the Google Panda update which put us on the back foot yet again; Smart Traffic have done a full website investigation and have brought us within the guidelines of Google.
We are now back ranking on page one and in some cases are improving on some of our original positions.
If it wasn’t for Smart Traffic we wouldn’t be ranking where we are today. We would highly recommend Smart Traffic as they have helpful and friendly staff that do their utmost to ensure your business stays on track and that your keywords are positioned as high as possible on Google.
D. Reynolds
Doodys Fancy Dress
Not the cheapest but you get what you pay for.
We have used Smart Traffic for nearly two years for both our SEO and our Adwords campaign management. Up to that point we had used different companies for the two areas. We had been slipping down the natural listings from position 1 for our major keywords and our pay per click campaign was costing more and more. Smart Traffic halted our decline on the natural listings and recovered and have maintained our position 1 in almost all of our major keywords. The pay per click campaign was revamped and made more efficient. Smart Traffic does a good job and you get what you pay for.
All About Party Bags
SEO services that really get results
Digital Exposure has always struggled with appearing consistently in the top 10 of Google for our keywords. We never really got any better than page 2, and search results was not desirable. After dealing with some big named SEO companies in Australia who farmed our work out offshore, and they delivered what they promised, but only for about 10 seconds, we decided to look elsewhere. After wasting time and money with theses so called Aussie SEO companies we decided to look around and that lead us to Smart Traffic.
We are now in the top 10 of Google for 20 different key phrases and in some cases we're top 3. Our contact is Leo Michaels, who I'd recommend to anyone for honest, no crap, and results focused service.
Digital Exposure has been now dealing with Smart Traffic for 18 months and haven't looked back. If you're serious about optimization then you can't go wrong with Smart Traffic's Leo Michaels.
Excellent job and personal service
We are only a small business with a very limited budget - but Smart Traffic pulled out all the stops for us to get our selected keywords up to the top ranking. Not only that, we really feel that our Campaign Manager, Richard Pearce, gives a splendid service - he is helpful, personable and friendly. He listens to us, our ideas and any concerns, making helpful suggestions all the way. Small as we are, we feel we matter too. Many thanks.
Excellent Company and Great Results
I have used Smart Traffic for over 2 years with excellent results. We did an initial campaign with them for 1 year have seen a major increase (over 600%) of hits to our business thus cutting down on Google Ad words, which has saved us so much money. We have in the past used another SEO company with really disappointing (and expensive!!) results. Our current account manager Richard Pearce is really proactive, positive and delightful to deal with. Very professional firm with great results and only promises what is can deliver! We have just started another compaign for 1 year.
Excellent Results
I have always been pleased with the rankings Smart Traffic have achieved for us.
Campaigns and target phrases generally result in us getting the result we hope for.
David Haslam at Smart Traffic deals with my account and I find him very proactive and helpful. He calls me on a regular basis and is always eager to get started on any new idea's I may pass his way.
Overall, I'm very happy and would have no hesitation in recommending them to others.
Brilliant results and great customer service
we work with smart traffic for several years, and the results could not be better. Our website is on the top of the search engines for very competitive keywords. Their customer service is very good, reporting is very comprehensive and informative. We are had of any competitors. Very much recommend the company.
Natalia
Alderman apartments Ltd
THE BEST
When I was looking for SEO I searched high and low and spoke to many companies. Most were only intent on closing the deal and full of bullshit. My original contact at Smart-Traffic prioritised my concerns and answered them, bent over backwards to both demonstrate the process and reassure my doubts. He got the business. Subsequently Smart Traffic have taken my website from worse than nowhere on Google right up to the top of the natural listings on more than a handful of search terms. My contact/account manager changed but the quality of service got better and continues in that vein. I have no hesitation in singing the praises of Smart Traffic. They are simply the best !
Great Service and Support
Over the last ten years I’ve employed a number of apparent SEO experts, who have all failed to produce any notable results, nor clearly explain their strategy or goals.
David Haslam of Smart Traffic has been the exception. He contacted me at point of launch of our new web-site and proposed a simple but considered plan, with easy to monitor goals.
Thus far I’ve been delighted by Smart Traffic’s ‘hands on approach’ which has resulted in targets being met and genuine, on going progress with the sites overall standing.
Excellent Service
Having recently acquired a new website and branding it was imperative that work was completed that allowed our website to rise in the search ranks of Google etc. We approached a number of SEO companies & explained our requirements and required results - a number of these (which shall remain nameless) were outlining very basic link building for quite a cost, Smart Traffic were a lot different and explained the whole process to me (I'm not that green on this subject) and was finally rewarded a service to commend. The work is ongoing but so far excellent, with strong support.
All in all a very good and highly recommended business from my angle where competition is very strong!
Kind Regards,
Delivered what they promised
I have used Smart Traffic for nearly 3 years now and would highly recommend their services. Each campaign has achieved the targets we set out at the beginning and we have been kept very well informed as to how the campaign is developing through the campaign centre, reports and regular telephone contact with our campaign manager. One of the best results of the SEO work Smart Traffic has done is that it has allowed us to reduce expenditure on other advertising as we are getting far more leads through Googles organic listings now. I wouldn't hesitate to recommend their services.
They cost us thousands of pounds in lost revenue and damage
We are are print company who were in the top three for all our keywords when we were approached by Smart Traffic offering a better service. We were duped and spent in excess of £15,000 with them.
They provided poor link building and our site not only dropped down the rankings it wasn't found in the top 100 for any keyword and the only way you could search was if you knew our name.
In our keywords that they were working on we have less than 200 visits which works out at £75 per visit.
We tried to cancel the contract with Smart Traffic but we were told legal action would be taken. Yes they do do link building but it is not quality link building. Read the small print as it is impossible to get out of contract and it doesn't state that they will provide quality links.
We have now gone back to our old company who have been able to overturn our penalty with Google taking 11 months to do so. We are now rising up the
Avoid at all costs - we are still picking up the pieces.
Smart Traffic deliver quantifiable results at a reasonable price
A friendly, professional service - delivering good results that are quantifiable. The services are provided at a good commercial rate, so a long term partnership can be established and maintained. I am happy to support them as a client and to recommend them to third parties.
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