My second pair from SmartBuy. From ordering from Hong Kong to my door in 7 days. Pretty impressive! When I buy locally it always takes 2-3 weeks at twice the price. I don’t mind paying a little more t... See more
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See what reviewers are saying
I love the variety of their frames and I love the frames I bought, but I chose the cheapest lenses, which didn't affect my ability to see, but I could see in the mirror that the reflection on the len... See more
Moving from being in a store where someone took certain measurements and then helped me out with my choice of frames to doing everything myself virtually... unchartered territory for me. Along comes... See more
Graduated lens are fine and well installed. Product could have had a better description on the finishing (matte vs stain vs gloss for example). Costumer track update was a bit confusing but all solved... See more
Company replied
Company details
- Glasses Store
- Contact Lenses Supplier
- Eye Care Center
- Fashion Accessories Store
- Optician
- Sunglasses Store
Information provided by various external sources
Depuis 2006, SmartBuyGlasses est un leader du marché de l'optique en ligne. En vous proposant la plus large gamme de lunettes de soleil, de vue et de lentilles de contact de grande marque, SmartBuyGlasses satisfait depuis plus de 10 ans des milliers de clients à travers le monde.
SmartBuyGlasses België / Belgique / Belgium
Written by the company

- 180 Grandes Marques à Prix Incroyables
- SmartBuyGlasses, nous avons la plus large sélection de lunettes en ligne avec plus de 80 000 modèles et 180 marques.
- Retours Sous 100 Jours
- Si vous n’aimez pas vos nouvelles lunettes, n’ayez crainte! Vous pouvez les retourner sous 100 jours à SmartBuyGlasses.
- Garantie de 24 Mois
- Notre garantie exclusive de 24 mois couvre tous les défauts du fabricant sur les lunettes de soleil et de vue et ce, dans tous les scénarios possibles. Pour les lentilles de contact, vous avez une garantie de 3 mois.
- Un Achat, Un Don
- Pour chaque paire de lunettes achetée chez nous, nous donnons une paire de lunettes à quelqu’un dans le besoin.
Contact info
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Very good service
Perfect glasses, fast delivery and overall very happy with the result.

Reply from SmartBuyGlasses
Good prices and great support
Online store is friendly and easy to navigate. Good prices and great support. I am very happy with my purchase.

Reply from SmartBuyGlasses

Reply from SmartBuyGlasses
Quality product at a good price
Quality product at a good price, shipping was prompt.
Great quality
Great quality, fast delivery, affordable price. I am very happy with my purchase and I will buy here more.
I got what I wanted
I got what I wanted. I was happy with the price. Delivery was not so fast and following on the status is not always clear.
Amazing costumer service.
Great service
Great service, glasses arrived on time (in 9 days from Hong Kong to EU), no additional customs nor taxes. Frame is as advertised, fits on my head perfectly. Lenses are also great, I see clearly through them with no distortion.
I'll probably buy another pair soon.
Minor issue for me was searching for right size on the web shop, (until I realized you first have to select color variant of the particular frame model and then the size). All in all, great purchase, and approximately 3 times less expensive then in my local optician shop. And the choice of frames is much better.
Shipment was fast (although customs…
Shipment was fast (although customs took 7 working days).
Customer service was friendly and quick in answering.
Glasses are super nice!
Its is really recommended to purchase…
Its is really recommended to purchase from Smartbuyglasses ,100 % legitimate, but you might have a delay with order due to your location,but for sure client service was available, and offered their best to help,the service manager Bulut helped me a lot, a kind person with the ability to solve client problems immediately.
Romar helped me really good with some…
Romar helped me really good with some problems...that i caused myself but anyway 10 + for the speed and proffesionality of the email.
Grts Andrew
The customer service was so helpful in…
The customer service was so helpful in trying to find solutions for me. Thank you!
Seamless purchasing experience
Seamless purchasing experience. The glasses are of high quality and very comfortable.
Perfect 👍🏻
Vey good product
Vey good product, perfect fit and meet the prescription. Fast shipment. Thanks
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