Right from the first enquiry SCE were on the ball. Nothing was too much trouble, my trade manager Matthew handled the transaction brilliantly and took time to answer my million questions. It's always... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
1 Lyric Square, Hammersmith, W6 0NB, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good efficient service. The agent was brilliant, helpful and contactable. The transfer rate was better than my banks.

Reply from Smart Currency Exchange
Very happy with the help and planning beforehand. The transaction was done on time and all went smoothly. Thank you!

Reply from Smart Currency Exchange
From the very beginning of my association with SMART I was not only impressed by their patience and knowledge, but also much admired and welcomed the way in which colleagues saw me through quite complicated matters, especially in the more specific technical/technological issues that, at my age, are not so easily absorbed. Thank you very much. I unreservedly recommend SMART.

Reply from Smart Currency Exchange
Danny was really helpful and the money was sent through with no problems. I was impressed with the service

Reply from Smart Currency Exchange
A pleasure to deal with this company in uncharted territory for us.
Rhys took us through it all, and Rory helped too at the end.
What at first seemed a hazardous trail for us in repatriation our monies turned into almost a cakewalk.
Thank you!

Reply from Smart Currency Exchange
Arron is 5*
From start to finish Arron has been excellent. He got me a good rate, helped me set up our account and held my hand through the whole process to a successful conclusion. I highly recommend Arron and Smart Currency.

Reply from Smart Currency Exchange
My experience with Smart Currency Exchange was first class i could not have hoped for better and having Alastair Archbold to manage my account was an absolute pleasure,
He handled all the money details of my
Property sale from Spain to the UK so well, That i now know why you are called
Smart Currency.
Kind Regards
Kelvin Webb

Reply from Smart Currency Exchange
Smart did everything they said they would do. Offered advice when I needed it and kept me informed. I would use them again if I needed to and would recommend them to others.
Thank you

Reply from Smart Currency Exchange
I have found them to very professional at all times . They keep in regular contact , and have already helped me greatly with one transaction, Alistair in particular.

Reply from Smart Currency Exchange
The personal service was much appreciated, but the exchange rate didn’t match my usual service provider.
Also there was a technical problem which delayed my transaction going through.

Reply from Smart Currency Exchange
I have never made a currency exchange before & felt completely out of my comfort zone.
From the first communication I was assured the support was there for me. My trader checked in with me throughout the process which I have now completed.
I would not hesitate in recommending smart currency, they were most professional in all aspects.

Reply from Smart Currency Exchange
I have been using Smart Currency Exchange for around 4 years now. With the purchase of a villa back in 2022 and recently this month April 2026 for the sale. This company is outstanding with exceptional staff. Callum Hyams-Parish has been my advisor throughout the whole process. He’s been incredibly processional, fantastic communication, friendly, supportive and a pleasure to do business with. It’s very important that you trust the person you are sending hundreds of thousands of pounds to as it can be quite stressful but Callum has been brilliant. I highly recommend this firm and its advisors.
Thank you for all your help.

Reply from Smart Currency Exchange
Very easy transaction with professional and helpful trader, Rory, who guided me through how to get started. Setting up payment and transfer a doddle even for someone not that conversant with tech. Would happily use whenever needed.

Reply from Smart Currency Exchange
Personal approach . Ease of contact. Polite and professional. Confirmation along the way. Access to view account and movement

Reply from Smart Currency Exchange

Reply from Smart Currency Exchange
From registering the customer feels safe as everything is explained / guided by an allocated Account Manager. Speed of service is amazing. Business is done extremely efficiently and secured. Very professional.

Reply from Smart Currency Exchange
Have been using Smart Currency Exchange for about 8 years, always the same high level of service no drama just honest straightforward service my contact is Baillie who gives excellent friendly service.

Reply from Smart Currency Exchange
Not just another online platform to navigate with no humans to assist you, Smart Currency Exchange responded immediately to my enquiry. I was helped by an experienced professional over the phone, and given advice tailored to my needs and a very competitive exchange rate for my transfer.

Reply from Smart Currency Exchange
It’s so easy! A quick phone call followed by an email link and a few minutes later the funds were transferred. Cheaper than using my bank and the personal service is very reassuring. I highly recommend and will be using Smart again soon.

Reply from Smart Currency Exchange
I got a good rate, however the transaction was not followed through. My funds were stuck and no one notified me. I had to call up 4 times before my funds were finally released. It was stressful as I also had received an email on Easter Monday to say the funds had not arrived in their account and no one could confirm where they were until the next working day. A large sum coming from abroad had potentially gone astray, unnecessary stress. A good rate, however poor after care.

Reply from Smart Currency Exchange
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.