SmartCustomWriting.com Reviews 

37
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Been using their services for the entirety of my first 3 semesters. Pretty much get straight As on all papers I order. If I ever have a paper I don't like or if I don't like a section of a paper, al... See more

Company replied

Rated 5 out of 5 stars

Smartcustomwriting has been very fast, efficient, and accurate. I have enjoyed using their site and they return good, quality work. Thanks for making my life so much easier. I will be hiring you aga... See more

Rated 1 out of 5 stars

I really thought that this was a great service until my experience with them yesterday and today. I am baffled by this! I completely failed the assignment due to inaccurate information being provided... See more

Company replied

Rated 5 out of 5 stars

I would definitely recommend this service to anyone who needs it. The writer returned my paper to me well before the deadline and it met my expectation to a "T". Normally I go through and make some ch... See more

4.5

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.5

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(37)

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Rated 5 out of 5 stars

Smartcustomwriting has been very fast

Smartcustomwriting has been very fast, efficient, and accurate. I have enjoyed using their site and they return good, quality work. Thanks for making my life so much easier. I will be hiring you again this week.

Amanda B.

April 23, 2017
Unprompted review
Rated 5 out of 5 stars

Working with Smartcustomwriting I`ve noticed only positive sides

I have a crazy insane literature professor in college…. She believes that paperworks will save the world from ignorance. I believe that Smartcustomwriting.com will save me from paperwork and save paperwork from being a complete scam with ignorance. Working with Smartcustomwriting I`ve noticed only positive sides of this writing resource. Sharp and flashing, with no remarks or grammatical errors.

April 10, 2017
Unprompted review
Rated 5 out of 5 stars

Great service and product!

I would definitely recommend this service to anyone who needs it. The writer returned my paper to me well before the deadline and it met my expectation to a "T". Normally I go through and make some changes to the final product I receive because, with other service providers, the paper has been returned to me with errors and at such a close time to the deadline that I don't have time to go back and forth with the writer trying to request corrections. This time I didn't even have to change anything. I would go so far as to say the writer was above the level I expected. This service is well worth the very fair (I feel) price!

March 24, 2017
Unprompted review
Rated 4 out of 5 stars

Thanks for help!

Here I found out how easily I can get great academic papers and don't my time on boring writing! Thanks for help!

July 22, 2016
Unprompted review
Rated 4 out of 5 stars

So good writers!

For me it is quite surprising, but this writing service really done my term paper very well! I didn't think that there is writing service with so good writers!

July 18, 2016
Unprompted review
Rated 5 out of 5 stars

Great

I ordered an argumentative essay. I need to say that I loved it and actually my professor loved it too. Grammatical level, structural level, the information – everything was on the highest level! I’m sure I will work with you more in the future!

May 20, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

I like this service for their discounts. Whatever they promise - they get it done. The writing is of good quality, and they’ve never been late with my papers.

April 26, 2016
Unprompted review
Rated 4 out of 5 stars

Great

I liked the article you wrote for me and it brought me “A”, but your support team should be more professional. The manager I talked to was highly inexperienced. I’ve got an impression that he didn’t know a thing about the services you provide.

April 11, 2016
Unprompted review
Rated 4 out of 5 stars

Good one

At least, they are the legit type of business. I can say that I am more or less satisfied. Once I’ve stumbled upon a support representative with a temper (not sure what that was about), though all else was just fine. Usually, I talk to Dean on the phone - he’s great! No, this time. Most of time, they are fast to reply, which is pleasing that you don’t have to wait on the phone for ages. I’ve never had troubles with delivering or paying. I used different ways of paying, they get the money alright and delivered papers all the times. Except for this accident I’ve never had any trouble at all. The last order I got from was was grammatically OK. Plag was clear, as usual.

April 1, 2016
Unprompted review
Rated 1 out of 5 stars

Customer Service & Quality Assurance Dept Not Helpful

I have used this company for a while and mostly I have been satisfied until recently. I have been dealing with the customer service department lately because my assigned writer got lazy on my work (So it seems to me) my instructions were not being followed. Anytime I had an issue or concern I contacted customer service and was mostly told that a manager is not available and that one would call me back soon. 24/72 hours go by and no one returns my calls. When I call in again all they say is sorry and repeat the same stupid script.

I requested a full refund on my last assignment because the instructions were not followed. I received my order over 5 hours late. All they had to say was sorry. I am so tired of them being sorry. I stated I wanted my full refund and I would no longer give my business to their company. They offered me a partial refund and placed it on my soon to be deactivated account. They don't listen to the customer and keeps talking my in circles. The quality assurance department is a complete joke how they miss so many grammar and punctuation errors. How can you check a paper without reviewing the instructions? I requested a revision on my last assignment after reading the draft. However, when I received the final I was hoping to compare it against the draft as they should be different. The only change that was made to my paper was the format and the references. W.T.F right. How can you call that a revision? The quality assurance department didn’t notice this SMH. This company suck major when it comes to requesting a refund they will do anything to keep you dealing with their bullshi* instead of doing the right thing and giving me my full refund. I will be blasting my experience on every social media site and have my friends do it also because this is just not fair. The managers are very inconsiderate of customer’s frustration as they want to talk over you and scream your name. SCW made a mistake and instead of owning it they deny or try to simplify it. My refund is all I want for the failed assignment I could not use because I didn’t trust the references. I had to completely redo my own paper.

March 22, 2016
Unprompted review
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Reply from SmartCustomWriting.com

Dear Customer,
We would like to apologize for the inconveniences you have faced while cooperating with our service.
We constantly work on improving our service and we always take into consideration all reviews from customers.
Our main goal is to provide the best quality product to our customers and in order to meet all the requirements, we can ask for additional time. Of course, we always inform our customers about the progress of an order to be fully in touch with the customer`s schedule and expectations.
We are always open to discuss all necessary amendments and revise the work in order to provide customers with the best service. The refund policy is clear and each customer may check it while placing an order.
Each case is individual and we are open for discussion in case the customer is not satisfied with the service.
Our Support Team is available 24/7 and you are welcome to contact us anytime.
We hope for your understanding and will be looking forward to hearing from you.

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