Smartech Security Reviews 183

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I highly recommend this company. They also specialise in providing & installing top quality security gate doors & sliding gates for driveways. I had a sliding gate installed last year and am very plea... See more

Rated 3 out of 5 stars

We had smartech install our alarm and camera system several years ago. The installation went very well, very helpful and friendly team and very knowledgeable. I wish I could say the same for their aft... See more

Rated 5 out of 5 stars

Gijo came to our house to carry out a survey and advised us on the options available and suggested the best option available which fitted our budget. He came back in four days to install the al... See more

Company replied

Rated 5 out of 5 stars

I've known Jo since he first installed my alarm system 6 years ago. He's been doing my annual service since then. He's always punctual and is very friendly. His knowledge and of the work is quite rema... See more

Company details

  1. Security Equipment Store

Information provided by various external sources

Protect your home, your business and your wellbeing with Smartech Security. There's no better time to start than now.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

183 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

helpful company

Jo, is very helpful and answers all your questions.

Jo made an effort to find me the best security solution, given a difficult/remote area needed covering.

However in the end, the cctv stopped working.

May 26, 2017
Unprompted review
Rated 5 out of 5 stars

Alarm system and CCTV fitted …

We had an alarm system and CCTV fitted by Jo.

We first discussed by phone and then he came over to to survey and quote. The price was very competitive

He is very knowledgeable and a gave us good advise on the equipment.

After fitting he has helped with small issues by phone. Jo is very prompt, flexible and helpful

I would highly recommend Smartech .

May 25, 2017
Unprompted review
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Reply from Smartech Security

Thank you for taking the time to post your feedback Sam, much appreciated. We are glad to read that you are happy with the service! If you do have any further feedback or questions please do let us know by emailing us at sales@smartechsecurity.co.uk

Rated 5 out of 5 stars

Great service

Great service. Thanks Jo

May 24, 2017
Unprompted review
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Reply from Smartech Security

Thanks for your positive feedback, and thanks for choosing us to protect what really matters.

Rated 5 out of 5 stars

Very prompt and professional service

Very prompt and professional service . Jo is very helpful and knowledgeable. Would highly recommend for choice of device and installation . Dr. S.Alexander

April 11, 2017
Unprompted review
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Reply from Smartech Security

Thanks ever so much for taking the time to share your experience with us.

Rated 5 out of 5 stars

Excellent and Great service

The price quotation I received from smart tech was great.
Once agreeing the price over the phone Jo came on time the very next day. He fitted the alarm and he took his time patiently and fitted the alarm exactly to the areas where we wanted . When he finished he then explained the whole system to us many times and he made sure we understood.
Over all I am very happy, I have already refereed this company to my friends and we are going to use this company in future to install the CCTV as well.
If you are thinking of going ahead with this company, I wouldn't hesitate.

April 11, 2017
Unprompted review
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Reply from Smartech Security

Thank you for taking the time to post your feedback Raj, much appreciated. We are glad to read that you are happy with the service! If you do have any further feedback or questions please do let us know by emailing us at sales@smartechsecurity.co.uk

Rated 5 out of 5 stars

Very goid service

Very goid service
Very good knowkedge of product
Quite pleased overall

April 10, 2017
Unprompted review
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Reply from Smartech Security

Thanks for your positive feedback, and thanks for choosing us to protect what really matters.

Rated 5 out of 5 stars

Smartech Excellent Service - 5 Stars

The service from Smartech is really good, prompt, flexible, easy to work with and at a good price. The quality of the work is great and they are very efficient. I would recommend them and would certainly use them again.

April 5, 2017
Unprompted review
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Reply from Smartech Security

Thanks ever so much for taking the time to share your experience with us.

Rated 5 out of 5 stars

Fantastic Experience with Smartech Security (Alarms + CCTV)

Smartech Security was recommended by one of my close friend. Jijo was very prompt to respond and on his visit to my house for survey presented all the Options/products giving the pros and cons. This enabled me to pick up the right product for the Alarms and CCTV. Jijo also gave me the costing/schedule of completion and completed the installation on time and with the highest quality. Very pleased with the work and would be recommending Smartech to my friends circle too !!

March 24, 2017
Unprompted review
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Reply from Smartech Security

Thanks ever so much for taking the time to share your experience with us.

Rated 5 out of 5 stars

Burflar Alarm- Supply & Install

Gijo came to our house to carry out a survey and advised us on the options available and suggested the best option available which fitted our budget.

He came back in four days to install the alarm and was vey pleased by his approach and in-depth knowledge of the industry.

He carried out the job in two hours and left the place neat and tidy.

Very pleased and world certainly recommend his to my other friends.

March 22, 2017
Unprompted review
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Reply from Smartech Security

Thanks for your positive feedback, and thanks for choosing us to protect what really matters.

Rated 5 out of 5 stars

Delivered +1 Service

They understand there customers requirement and always thrive to deliver +1 service. The response is incredible and they make sure that customer is at the center of any sale/service.

Appreciate there customer centric approach. Thanks Smart Security.

March 21, 2017
Unprompted review
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Reply from Smartech Security

Hi Aravind
Many thanks for taking the time to post your feedback. It's great to read that you feel happy with your alarm system and it's helping to keep your home protected.
Regards
Smartech Security

Rated 5 out of 5 stars

Excellent and satisfactory

The service provided was very good as per our requirements. System is very good and the offer for after sales service is very encouraging. Affordable and value for money, would recomend to any one.

March 20, 2017
Unprompted review
Rated 5 out of 5 stars

Yale Smart Living

Quick response and installed my alarm within 4 days. Pleased with the service.

March 19, 2017
Unprompted review
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Reply from Smartech Security

Hi ,
Many thanks for taking the time to post your feedback. It's great to read that you feel happy with your alarm system and it's helping to keep your home protected.
Regards
Smartech Security

Rated 5 out of 5 stars

Yale alarm fitting

Superb customer service
Jo was fantastic to deal with
Really pleased with everything

March 11, 2017
Unprompted review
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Reply from Smartech Security

Thanks ever so much for taking the time to share your experience with us.

Rated 5 out of 5 stars

Professional Burglar alarm supplier and fitting

I've had fittings by the team at Smart tech before. We moved house so had to move our alarm. A very stressful time and I typically left things last minute. However Jo at Smartech came to our hour of need ASAP. He juggled his schedule at the very last minute and came and uninstalled the alarm at the old property and fitted the alarm at the new alarm. He didn't try to sell me things even though I asked if I should have more alarm points. He said what I had was sufficient enough and advised me well of my new house layout. He was quick and very thorough and I really appreciated his friendly and professional presence. Thanks very much.

March 11, 2017
Unprompted review
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Reply from Smartech Security

Thank you for taking the time to post your feedback Ash, much appreciated. We are glad to read that you are happy with the service! If you do have any further feedback or questions please do let us know by emailing us at sales@smartechsecurity.co.uk

Rated 5 out of 5 stars

Security alarm was fitted

The price quotation I received from smart tech was great comparing to so many other companies which I took quotation from.
Once agreeing the price over the phoe Jo came on time the very next day. He fitted the alarm and he took his time patiently and fitted the alarm exactly to the areas where we wanted . When he finished he then explained the whole system to us many times and he made sure we understood.
Over all I am very happy, I have already referd this company to my sister and we are going to use this company in future to install the CCTV as well.
If you are thinking of going ahead with this company, I wouldn't hesitate.

February 28, 2017
Unprompted review
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Reply from Smartech Security

Thank you so much for taking the time to write your lovely feedback, ​Palwasha ! It's much appreciated that you let us know how pleased you are and we're helping to keep your home safe and secure. :)
Smartech Security

Rated 5 out of 5 stars

Great service and great system

Excellent customer service and a very good product. Overall very happy with the purchase.

February 27, 2017
Unprompted review
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Reply from Smartech Security

Thank you so much for taking the time to write your feedback Thomas !

Rated 5 out of 5 stars

Great Service ..Always there for you

Smartech Security came and fit the security alarm at my house. All through out they were professional and courteous . After finishing the installation they were very patient in explaining the entire process of setting up the passcodes and downloading the App. However, what was truly remarkable was that when I encountered a minor issue after a few months all I needed to do was call them. They were absolutely proactive resolving the issue taht day itself ..Super duper happy with them

February 27, 2017
Unprompted review
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Reply from Smartech Security

Thank you for taking the time to share your feedback with us. It is good to hear of another job well done! We are glad you are pleased with our service.

Best wishes
Smartech Security

Rated 5 out of 5 stars

HAPPY COUSTOMER

My security system was installed 4 months ago it was Superb service from the original consultation to the final installation which was undertaken with extreme professionalism.
The system was explained in simple terms by GIJO and I am very pleased with the completed installation which has given me peace of mind when I leave the house.
I can highly recommend them.

February 26, 2017
Unprompted review
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Reply from Smartech Security

Hi Mr Perera,
Many thanks for taking the time to provide your feedback. It's great to read that you feel happy using the system and the team were able to set this up so efficiently.
Regards Smartech Security

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