Cordless string trimmers offer strong cutting performance with the freedom of no cables. Very useful for lawn edges and quick garden maintenance work.
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Portable dust cleaner has strong suction power and helps remove dust quickly from small corners, electronics, and car interiors. Very convenient for daily cleaning use.
Company replied
Smartsaker delivers very practical outdoor tools. The electric spray paint gun gives smooth, even coating and makes painting work much faster. Highly recommended!
Company replied
Mini chainsaw is compact but powerful enough for garden trimming and small wood cutting tasks. Lightweight design makes it easy to control.
Company details
Written by the company
Unique gifts, home furnishings, wedding gifts, christmas gifts, unique birthday gifts, wedding gifts, Christmas occasion gifts, outside garden decor, bathroom decor, garden gift, lakeside,home kitchen decor, children's toy gifts, houseware gifts, fashi...
Contact info
Beverly Park Ct 68, 90210, Beverly Hills, American Samoa
- customer@smartsaker.com
- www.smartsaker.com
Breach of guidelines
Won't even return an email...
They never shipped items i paid for in full and the tracking number they gave me is bunk. They will not return any of my emails. It is 8 days shy of a whole month, having placed the order on the 12 of December, at which time the website assured me the items would arrive before Christmas. This sucks because it is a gaming console for my wife and son.
December 12, 2025
Unprompted review
Reply from Smartsaker
Dear Ryan,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Saker Support Team
Never delivered, No customer support
Update 1/6: I sent email to Gmail in comments and got a response and refund.
I ordered multiple items for Christmas on 12/13. Tracking number does not work. When I reached out to customer service 3x, only received automated response. NOW someone is replying to these comments with a Gmail, why not through customer service? Lots of red flags, I’m not expecting any items or refund. I’m also wondering if any positive reviews here are real. BEWARE SCAM!
December 12, 2025
Unprompted review
Reply from Smartsaker
Dear Lisa,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team
My order was missing the battery…
My order was missing the battery charger. Contacted them THREE times and no response other than "we'll get back to you." Very poor customer service. Don't waste your money. I paid over $125 for something I can't use.
January 2, 2026
Unprompted review
Reply from Smartsaker
Dear Diane,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team
Ordered 2 items the 30th of November…
Ordered 2 items the 30th of November 2025 and received one of them mid December. The other stated awaiting shipment and I have not received any additional information about arrival. Have sent numerous inquires and have only received automated replies stating submitted to our team. No response other than that
November 30, 2025
Unprompted review
Reply from Smartsaker
Dear Terry,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Saker Support Team
Do not order from this place they told…
Do not order from this place they told us we were supposed to get it on December 26th and right now this is December 31st and still have not received it not an email not nothing I don't know if this company is legit
December 11, 2025
Unprompted review
Reply from Smartsaker
Dear Lillian,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Saker Support Team
The electric space heater was falsely…
The electric space heater was falsely advertised and took a month to arrive.
December 29, 2025
Unprompted review
Reply from Smartsaker
Dear customer,
We’re sorry that the product didn’t meet your expectations.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
The quality of the electric space…
The quality of the electric space heater it’s not good and it did not include a packing slip to send it back bad service all the way around
December 30, 2025
Unprompted review
Reply from Smartsaker
Dear Edward,
We’re sorry that the product didn’t meet your expectations.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
Ordered D-rings for tie downs on my…
Ordered D-rings for tie downs on my trailer but y'all sent two packages . The second package with squares in it I didn't order , I was charged 60.00 dollars for package. Trying to send it back has been a Frigging night mare . Communication is almost non existent and I don't think I'll be needing your services again.
December 29, 2025
Unprompted review
Reply from Smartsaker
Dear Mike,
We’re sorry for the confusion and inconvenience this may have caused.
At the moment, we’re unable to locate your order based on the information available. To help us investigate further, please contact our support team at zqqcelia@gmail.com with your order number, name, and email address used at checkout.
If we confirm that a duplicate or incorrect charge occurred, we will issue a refund immediately. Please rest assured that we do not intentionally overcharge customers—this type of issue is usually caused by a temporary website or network error leading to a repeated order.
We’ll be happy to review this carefully and make it right for you.
Saker Support Team
Phony tracking, item received late and box torn apart
Bought a cd player for my kid for Christmas. Bought it at beginning of December, got purchase confirmation and then shipping confirmation. It never showed and the tracking information is phony. I contacted their customer service via email, chat, and Instagram messenger with not one response. Had to buy another cd player. Update: received on Dec 29. It was shipped in a thin bubble wrap sleeve in a thin paperboard box. Very little protection for an electronic device. The package had been ripped completely open and rebagged by the post office. Pretty sure it’s working though. I wish Smartsaker would respond to their customer service requests and not just negative reviews on here.
Update #2, after this, they refunded my money. Hopefully they are learning to respond to their customers before they have to resort to leaving bad reviews here.
December 4, 2025
Unprompted review
Reply from Smartsaker
Dear Lexi,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Saker Support Team
Merchandise was not received
Merchandise was not received. Payment was made and shows on my account. Merchant made no response to my requests for information (except blanket AI generated email that says they received my concern).AND, they replied to trustpilot and wanted me to send info to a Gmail account! What in the world!
December 1, 2025
Unprompted review
Reply from Smartsaker
Dear Leisa,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Saker Support Team
SmartSaker Furniture Mover
I ordered the SmartSaker Furniture Moving tool which arrived in packaging with no invoice, no order number, no return information - no information of any kind. My soon-to-be 80 year old husband and I tried to use it to move our refrigerator out for cleaning. The device was totally unusable. I have emailed to request return authorization but have never gotten anything other than an automatic response saying their Support System is Reviewing Your Request. It has now been 10 days and I'm still waiting for any helpful response.
December 13, 2025
Unprompted review
Reply from Smartsaker
Dear Jackie,
We’re sorry for the frustration this has caused.
Please be assured your messages were not intentionally ignored. Due to a recent increase in inquiries, our response time has been affected.
Based on the name or details in the review, we’re currently unable to locate the order. Please contact us at zqqcelia@gmail.com with your order number (if available), name, and the email used at checkout.
Once we receive these details, we’ll review the case and assist you as quickly as possible.
Saker Support Team
Have not received my order
Have not received my order.
STD 00637581
Why no tracking numbers? No contact number either. Why?
Payment was received, but still no product delivered.
NOT A HAPPY CUSTOMER
December 15, 2025
Unprompted review
Reply from Smartsaker
Dear Todd,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Saker Support Team
I never received the product. They stopped answering my emails
I never received the product. They stopped answering my emails
December 2, 2025
Unprompted review
Reply from Smartsaker
Dear Susan,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Saker Support Team
It’s been a month since I’ve ordered…
It’s been a month since I’ve ordered from this company and I’ve emailed support staff 3 times to get an update or any information at all regarding what’s going on and have got no response. My order is still pending. Nothing is happening. They’ll take your money and not give you what you paid for. Beware: this company seems like a scam!!
November 26, 2025
Unprompted review
Reply from Smartsaker
Dear Erica,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Saker Support Team
I ordered a Christmas gift for my 4…
I ordered a Christmas gift for my 4 year old grandson on November 25th. It’s December 20th and it has still not arrived. I emailed customer service a few days ago and have heard nothing. I was charged however upon placing the order
December 20, 2025
Unprompted review
Reply from Smartsaker
Dear Sally,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Saker Support Team
Order STD#00624958
December 1, I payed $26.68 for order STD# 00624958 as a present for my son for Christmas. Today is December 16. And this company is not from China. I hope to get it before Christmas.
December 1, 2025
Unprompted review
Reply from Smartsaker
Dear Alla,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Saker Support Team
Excellent quality and service
Excellent quality and service! We would suggest this firm to anyone searching for a 6-inch small chainsaw. We plan to place another order with this business.
December 3, 2025
Unprompted review
Reply from Smartsaker
Dear Hugesgreen,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Good communication from the start of my…
Good communication from the start of my enquiry and throughout the whole process. Excellent quality of finished product and extremely good printing quality. Swift replies to all queries and questions throughout the process, very easy to work with and I will do so again when I need to re-order. Although mine was a small order it was handled professionally at all times.
December 3, 2025
Unprompted review
Reply from Smartsaker
Dear Saniea,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
Smartsaker is constantly accommodating…
Smartsaker is constantly accommodating and sensitive of its customers' needs.
November 19, 2025
Unprompted review
Reply from Smartsaker
Dear Dawson,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
I can always find what I am seeking for…
I can always find what I am seeking for at a reasonable cost.
December 3, 2025
Unprompted review
Reply from Smartsaker
Dear Elijahmilo,
Thank you for taking the time to share your thoughts. We’re glad to hear that you had a positive experience with our product and service. Your feedback is important to us, and we’ll continue working to improve.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out.
Saker Support Team
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