smeg-service.co.uk Reviews 

When we reported a fault with our coffee machine, we received a fast response and it was arranged for collection the same week.
We had it delivered back to us, fully working within only a few days.
Great service and communication throughout from Dan.

Speedy and efficient handling of repair work (again) by Dan. Pity The machine isn’t as efficient.

Emailed for a wiring Diagram for SMEG range cooker. Daniel Moorcroft came back very quickly with the pdf.

The repair service I received was excellent. From arranging the collection to the prompt fixing of faulty unit .Dan kept me updated through out the process.
Highly recommend .Duncan

Smeg coffee machine picked up and repaired in super fast time. Excellent service thank you to Mike and Dan.

The speed and the quality of service was exemplary. Unfortunately things go wrong, a coffee machine after 15 months, but we interacted with Dan who just got it done! Prompt emails and door to door collection and repair in 7 days.

Very fast service from Daniel, cant believe how easy this was. Would recommend to anyone. Thanks again.

We had good service and communications from Dan and minor repairs to a coffee machine were carried out under warranty without quibble, performed quickly and the machine returned in full working order.
The only suggested improvement would be for couriers DHL to be more precise in pick-up/drop off or allow lockers to be used.

I needed my bean to cup espresso machine to be repaired due to an unusual fault.
After a few messages I was directed to the relevant service and action was taken immediately. The whole process collection, repair and return went very smoothly. A big thank you to Dan for an excellent customer support. I am very happy with the repair and very impressed with the efficiency of the Small Domestic Appliance Repair at SMEG

I made an enquiry on line regarding my smeg grill element and less than a hour later i had a reply very fast.
i ordered the part along with a couple of other items and had next day delivery great company. and the service they provide could not be better 10/10

Great service from Dan, fast turnaround of faulty appliance and quick delivery back.

Dan was really helpful and Im very happy with the repair. The reason for 4* rather than 5* is because the initial contact with Smeg required repeated requests for action. Once the process had started everything went quickly and smoothly.

I was hoping for assistance and did not know what to expect.
All i can say is AWSOME wonderfull best service EVER.
Thankyou so much i realy realy apreciate this.
I asked and recieved an answer within an hour,this is BEST ever.
Thank you so much.

We needed a repair to coffee machine in warranty period. The collection, repair and return have been very efficiently dealt with by Dan - very good service!

Very efficient and easy to deal with, overall the repair to my coffee machine was much quicker than anticipated.

Special shout out to Dan who was helpful and responsive in getting everything sorted for me.

Excellent customer support from Dan. Made the whole process of returning my coffee machine for repair to go really smoothly, even when DHL attached my collection sticker to the wrong product

When I have problems with my SmEG cofffee machine smeg-service are extremely efficient in responding to my email, collecting and repairing the product. I found Dan to be particularly helpful. I hope I do not have to use them again but if I do I have every confidence in the service

I had a great experience with them
Their service is great and so quick
Thank you so much for your great support and service
Dan was very kind and helpful to me I really appreciate it
Thank you

A genuine five star experience - thank you Dan.The repair of our SMEG coffee machine (the Diva) was undertaken with speed, efficiency and tangible care for customer relations. Response to the initial request for service was immediate, the repair was carried out the day following delivery and dispatched back to us the day after. Thank you also for replacing the faded button decals.

I would like to express my appreciation to Dan at Smeg-service.co.uk for arranging the collection and servicing of my coffee machine. Dan kept me informed from collection to delivery, and the service was carried out without any issues. This experience reflects the quality of Smeg products and their exceptional service. Thank you, Francis.