I used to work for these guys as a sales rep, I did fairly well and my clients were always happy, but everyone else seemed dissatisfied They OWE ME £30,000 IN COMMISION Which I never got... See more
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Everything went like clockwork. All explained in detail during initial quotation. Once ordered, product was installed promptly and efficiently. Fitters were friendly and hard working. The end result h... See more
Company replied
Gary was a great salesman and advisor as to what options we could have for our very hot and very cold conservatory. Gary ran through all our options. The replacement heatshield panels fitted to the ro... See more
We can’t fault this company from start to finish.The installation for whole front of house including doors was completed in 2 days the team were hard working polite clean and tidy you wouldn’t have kn... See more
Company details
- Double Glazing Installer
- Conservatory Specialist
- Construction Company
- Door Shop
- Glazier
- Home Improvement Store
Written by the company
Established in 1968, Smith’s have continued to build the successful ‘family’ business, expanding operations and servicing clients all over the south east of England. Smiths have an extensive portfolio of Satisfied Customers who come back to Smith’s time and time again for new products or simply recommending friends and family to the unique Smiths Service. We offer a full 10 year guarantee and also an insurance backed Guarantee. Smiths are proud members of FENSA and offer insurance backed guarantees through H-P-I. With 1000’s of satisfied customers over the past 50 years, and all of these guarantees, the Smith’s Family business is a name to be trusted and draw comfort from. When a client buys from Smiths they are safe in the knowledge that we are a company that prides itself on family values, quality, affordability, and sustainability.
Contact info
5 Robert Way, SS11 8DD, Wickford, Essex, United Kingdom
- 0800 318431
- www.smithsltd.co.uk
- www.smithsltd.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Reply from Smith Glass LTD
Excellent quick service
Had side door window made designed to match the door
They did a brilliant job quick and efficiently and always polite at each stage of the measuring and fitting
Very happy with their professional service

Reply from Smith Glass LTD
Great company
Great company, excellent product and service would definitely recommend.

Reply from Smith Glass LTD
The work for my new door was good and…
The work for my new door was good and happy with the work. 1 point let the new owners know more about the door and how to fix it .

Reply from Smith Glass LTD
Smith glass veery professional fitter I…
Smith glass veery professional fitter I will use again in future

Reply from Smith Glass LTD
Very pleased with my new 8 windows and…
Very pleased with my new 8 windows and French doors, fitters were great and all staff dealt with were friendly and helpful. Would highly recommend!

Reply from Smith Glass LTD

Reply from Smith Glass LTD
Very helpful company
Very helpful company, turn up on time, do an efficient job and clear up immaculately.
Will definitely use when the need arises.

Reply from Smith Glass LTD
The process was absolutely seamless…
The process was absolutely seamless from the estimate to completion. Everyone was friendly and helpful. The windows are top quality and they were expertly fitted. Highly recommended.

Reply from Smith Glass LTD
pleased with the replacement of my…
pleased with the replacement of my soffits and facias and guttering.
efficient and pleasent installer.
am using again if quote is ok for the front of my house.
Excellent Very good job
Excellent Very good job, clean tidy would definitely recommend
I contacted Smiths glass for a quote to…
I contacted Smiths glass for a quote to replace a double glazed unit in an upstairs bathroom.
The staff were were helpful
And friendly and a very fair price was quoted.
The work was carried out quickly and efficiently and very tidily.
The textured glass matched the existing units perfectly.
Thank you very much Smiths Glass, I will definitely recommend you to all of my friends and family.
Outstanding fitters
Outstanding fitters, arrived early and carried out work with excellent results
Very professional and good instalation…
Very professional and good instalation for the replacement of 2 windows in my house.I will recommend the company.
The service received was efficient
The service received was efficient. A salesman visited to find out what was needed, and also a surveyor for measurement before the fitter.
All appointments were kept and the staff were professional.
Smiths Glass Ltd fitted a side/utility…
Smiths Glass Ltd fitted a side/utility room door. It was a smooth process from sale to the survey and then installation. They have polite, friendly and efficient staff. I would certainly use them again!

Reply from Smith Glass LTD
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