prompt delivery, well packaged,no complaints on that front. only complaint is certain tobacco's are constantly out of stock, i know this is due to demand, but can't you acquire more stock to cover thi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick delivery, well packaged and a boveda pack in the bag of cigars then that inside a box..... tried the whole of their range of their own cigars "smoke king cigar" I was pleasantly surprised will d... See more
Company replied
Your old man, uncle or grandpa can't make it to shops for his favourite pipe tobacco cigarettes or rollies? You need to use the Smoke-King on-line delivery service. Get your favourite tobac... See more
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The pipe smoking auxiliaries were ordered early on Monday and received on Tuesday afternoon. There was a bit of a issue with Royal Mail, mainly to do with location in Securable Box by my front door b... See more
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Company details
About Smoke-King Online Tobacconist
Written by the company
Welcome to Smoke-King, the online tobacconist stocking the biggest range of Cigarettes, Pipe, Hand Rolling and Tubing Tobacco, Cigars and more.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
About Us
Written by the company
- Exceptional Customer Service
- We would love to hear your feedback so that we can continue to offer the best customer service.
Contact info
Unit E2 Otley Mills, Ilkley Road, Otley, LS21 3EE, Leeds, United Kingdom
- 0113 2177723
- enquiries@smoke-king.co.uk
- www.smoke-king.co.uk
4.9
Excellent
37K reviews
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Highly recommended
Highly recommended. Swift delivery and great communication. Top quality products. Will definitely order again.
August 27, 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Wayne,
Thank you very much for your fantastic review and recommendation! We’re pleased to hear that you were happy with the swift delivery, communication, and quality of our products.
We really appreciate your support and look forward to welcoming you back for your next order!
Dan
Smoke King
sam was very helpful as all the staff i…
sam was very helpful as all the staff i speak to when i need an order and as usual very quick delivery and of course the cigars are great 👍
August 26, 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello,
Thank you very much for your fantastic review! We’re pleased to hear that Sam was so helpful and that you’ve always found our team friendly and helpful when placing your orders.
It’s great to know your order arrived quickly and, of course, that you’re enjoying the cigars!
Thank you again for your continued custom, and we look forward to serving you again soon.
Dan
Smoke King
Always great service from the…
Always great service from the smoke-king team. Many thanks again.
August 20, 2026
Reply from Smoke-King Online Tobacconist
Hello James,
Thank you very much for your kind review and continued support! It’s always a pleasure to hear such positive feedback from our returning customers.
We really appreciate your custom and look forward to serving you again soon.
Dan
Smoke King
good service and very friendly
August 20, 2026
Reply from Smoke-King Online Tobacconist
Hello Andrew,
Thank you very much for your kind review! We’re pleased to hear that you received good service and found our team friendly.
We really appreciate your feedback and look forward to serving you again soon!
Dan
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Ms Carnell,
Thank you very much for your review! We’re delighted to hear that your order arrived promptly and everything went smoothly.
We really appreciate your custom and look forward to serving you again soon!
Dan
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Alan,
Thank you for your review! We’re pleased to hear that everything else was okay, although we’re sorry to hear you missed the Mom Chocolate on your order.
We hope we can get your favourite back in stock for you soon, and look forward to serving you again!
Dan
Smoke King
Quick service
Quick service, Arrived on day stated, very good price, happy with the Tobaccos I got and want to try more, I will use Smoke-King again!
August 20, 2026
Reply from Smoke-King Online Tobacconist
Hello Uncle James,
Thank you very much for your fantastic review! We’re delighted to hear that your order arrived promptly, you were happy with the price, and that you’re enjoying the tobaccos you selected.
It’s great to hear you’re keen to try more, and we look forward to welcoming you back to Smoke-King again soon.
Dan
Smoke King
All rounder
Great prices, simple to find and order exactly what you want, customer service is great and delivery is quick!
July 30, 2026
Reply from Smoke-King Online Tobacconist
Hello Jess,
Thank you for your 5-star review.
We’re delighted you find our website easy to use and that you can quickly find and order exactly what you’re looking for. It’s also great to hear you’re happy with our customer service and quick delivery.
We really appreciate your support!
Sam
Smoke King
Amazing from the start to the finish
Amazing from the start to the finish, I can easily recommend their services to anyone from a beginer to an experienced cigar smoker, great delivery options, always helpful, just Amazing
July 30, 2026
Reply from Smoke-King Online Tobacconist
Hello,
Thank you for the fantastic review.
We’re delighted you’ve had such a great experience with us from start to finish. It’s fantastic to hear you would recommend Smoke King to both beginners and experienced cigar smokers, and that you’re happy with our delivery options and helpful service.
We really appreciate your kind words and recommendation!
Sam
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Yvonne,
Thank you so much for your lovely review! 😊 We’re happy to hear your order arrived so quickly and that you were happy with the service. We really appreciate your support!
Abbi
Smoke King
Fast delivery and good quality cigars…
Fast delivery and good quality cigars can't ask for much more
August 20, 2026
Reply from Smoke-King Online Tobacconist
Hello Connor
Thank you for the fantastic review! 😊 We’re pleased to hear you were happy with the fast delivery and the quality of your cigars. We really appreciate your support and we look forward to helping you soon!
Abbi
Smoke King
I'm very happy with my order and will…
I'm very happy with my order and will get more in the future
August 20, 2026
Reply from Smoke-King Online Tobacconist
Hello Aaron,
Thank you so much for your lovely review! 😊 We’re pleased to hear you’re happy with your order. We really appreciate your support and look forward to helping you again in the future!
Abbi
Smoke King
Great deliveries
Great deliveries. Never béen disappointed. Is the Mary Poppins of deliveries perfect in every way.
August 20, 2026
Reply from Smoke-King Online Tobacconist
Hello Ian,
Thank you so much for the brilliant review! 😊 We absolutely love the “Mary Poppins of deliveries” comparison — practically perfect in every way! 😂✨
We’re happy to hear you’ve never been disappointed and really appreciate your continued support. Here’s to many more perfect deliveries!
Abbi
Smoke King
Excellent price
Excellent price, excellent service, my order is always delivered on time.
August 27, 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Colin,
Thank you so much for your fantastic review! 😊 We’re glad to hear you’re happy with our prices, service and reliable delivery. We really appreciate your continued support and look forward to helping you again soon!
Abbi
Smoke King
Great company
The website is easy to navigate, the delivery is super fast in my honest opinion a great company to do business with..keep up the good work guys .
August 24, 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Tony,
Thank you so much for your fantastic review! We’re really pleased to hear you find the website easy to navigate and are happy with our speedy delivery. Your kind words and support mean a great deal to the team. We’ll certainly keep up the good work! Thanks again!
Dan
Smoke King
Really well presented friendly staff…
Really well presented friendly staff and came in a short time will definitely be buying from again👍
August 19, 2026
Reply from Smoke-King Online Tobacconist
Hello Adam,
Thank you for your lovely review! We’re really pleased you were happy with our presentation, friendly service, and quick delivery. We really appreciate your support and look forward to serving you again soon!
Dan
Smoke King
Great received but boveda packs smalls…
Great received but boveda packs smalls ones could help with like others but enjoyed the product I picked and received great and quick delivery thankyou smoke king will be back ✌️😎 Edit smoke king hope not to picky but please do consider was little dry than from others because of it that missing but tobacco has been good 👍 Thanks again and recommend for anyone looking for 10g starting out pipe tobacco as i try here 👌
August 19, 2026
Reply from Smoke-King Online Tobacconist
Hello GG,
Thank you for the detailed review and recommendation! We’re really pleased to hear you enjoyed the tobacco and were happy with the service and quick delivery.
Thank you as well for your feedback regarding the Boveda packs. We appreciate you taking the time to mention this, and we’ll certainly pass your suggestion on to the team for consideration. We’re always keen to hear how we can improve the experience for our customers.
We look forward to welcoming you back to Smoke King soon!
Dan
Smoke King
Probably the best customer care I have…
Probably the best customer care I have had from any company, well done 👏
August 19, 2026
Reply from Smoke-King Online Tobacconist
Hello Christopher,
Thank you so much for your fantastic review! We’re really pleased to hear you were so happy with the customer care you received. Your kind words mean a great deal to the team, and we really appreciate your support.
Dan
Smoke King
excellent company and service.
prompt delivery, well packaged,no complaints on that front. only complaint is certain tobacco's are constantly out of stock, i know this is due to demand, but can't you acquire more stock to cover this shortfall. i'm sure this would mean more satisfied customers.
August 19, 2026
Reply from Smoke-King Online Tobacconist
Hello,
Thank you for your honest feedback. We’re really pleased to hear you were happy with our prompt delivery and packaging. 😊
We completely understand your frustration with certain tobacco products being out of stock. Demand can make some lines particularly difficult to keep consistently available, but we’re always working with our suppliers to improve stock levels and minimise shortages.
We really appreciate your feedback and your continued support — hopefully we can keep you fully stocked next time!
Abbi
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Robert,
Thank you so much for your lovely review! 😊 We’re pleased to hear you were happy with our service and the quality. We really appreciate your support and we look forward to helping you again soon.
Abbi
Smoke King
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