I have been using this company since they opened years ago. They are always so helpful and friendly. They have even got juice in just for me and my wife. Deliver to me when I cannot get out with very... See more
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I ordered on click & collect from the rugby warehouse. We failed to collect as we rushed off to attend a wedding, including an overnight stay 40 miles away. After returning home I was about to head o... See more
Always receive our orders quickly, had a few issues with lateness but down to royal mail which smokey joes corrected immediately without any fuss. Really helpful staff. We use them regularly.
Company replied
I am a customer who has used smoky Joe’s for a few years and been very happy with their service and expertise. Over the Covid period I have used their online service and hone delivery which has be... See more
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Company details
About SmokeyJoes
Written by the company
If you are looking for starter kit, feel free to pop into a store, or browse on online to find something you like.
We offer a wide range of delivery and click and collect options, so you can get your e-cig goodies 7 days a week, at a time to suit you. We also offer same day delivery in areas close to our stores. Find out more about our deliveries here.
Contact info
131A Clifton Road, CV21 3QJ, Rugby, United Kingdom
- 01788 535504
- payments@smokeyjoes.biz
- www.smokeyjoes.biz
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I have been a customer since they first…
I have been a customer since they first opened their shop in Leamington Spa. Being new to vaping at that time, the staff guided me through the products and set me up with all that I needed.
Now living in Kenilworth, I still use Smokey Joes exclusively.
Their customer service is exemplary, and I am pleased to remain a loyal customer.
Cannot rate highly enough.
Thank you Smokey Joes.

Reply from SmokeyJoes
Savings and service 10/10
Recently had an issue with my account but the Smokey Joe’s team were quick to resolve. They have even added tasters to my usual order and it’s now saving me money because I preferred the new one. Thankyou Smokey Joe’s for the savings and service!

Reply from SmokeyJoes
Ive been a customer of Smokey Joes’s…
Ive been a customer of Smokey Joes’s For about 5 years now and have always ordered online as I was recommended by a work colleague.i have always had first class service even when a mod I purchased was faulty ( not their fault ) was sorted out and sent out first class registered post that day
I will always recommend and continue using them
Great place to shop
Great place to shop, great value for money and very friendly, informative staff

Reply from SmokeyJoes
Great fast service
The only vape shop worth visiting
I'm a long time customer of smokeyjoes and there's a reason for that you always get great customer service and top quality products with and super quick delivery

Reply from SmokeyJoes
Spot on service as always 👍 although I…
Spot on service as always 👍 although I didn’t get any sweets 🍬 in my order this time 😉
Always great stock variety and…
Always great stock variety and availability. I've used these all through lock down as the delivery service is unbeatable and despite being able to shop again I will continue to keep using this company now.

Reply from SmokeyJoes
My go to vape shop good prices and fast…
My go to vape shop good prices and fast delivery
Always really friendly & helpful.
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