I have been using this company since they opened years ago. They are always so helpful and friendly. They have even got juice in just for me and my wife. Deliver to me when I cannot get out with very... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered on click & collect from the rugby warehouse. We failed to collect as we rushed off to attend a wedding, including an overnight stay 40 miles away. After returning home I was about to head o... See more
Always receive our orders quickly, had a few issues with lateness but down to royal mail which smokey joes corrected immediately without any fuss. Really helpful staff. We use them regularly.
Company replied
I am a customer who has used smoky Joe’s for a few years and been very happy with their service and expertise. Over the Covid period I have used their online service and hone delivery which has be... See more
Company replied
Company details
About SmokeyJoes
Written by the company
If you are looking for starter kit, feel free to pop into a store, or browse on online to find something you like.
We offer a wide range of delivery and click and collect options, so you can get your e-cig goodies 7 days a week, at a time to suit you. We also offer same day delivery in areas close to our stores. Find out more about our deliveries here.
Contact info
131A Clifton Road, CV21 3QJ, Rugby, United Kingdom
- 01788 535504
- payments@smokeyjoes.biz
- www.smokeyjoes.biz
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome shop and people
Always on hand to help weather it’s a new juice or something not right with a juice. I won’t go anywhere else ever awesome customer service and really friendly.
Good service x
Great service and fast delivery
Great service and fast delivery - couldn't ask for anything else

Reply from SmokeyJoes
Service
Service, as it is with every monthly order I place is exceptional. And even when there was an issue on my end, it was sorted in under 2 hours. Best vape business in Rugby.

Reply from SmokeyJoes
Excellent as always
Regular orders
We live abroad so when in the uk we like to stock up with large numbers of liquid and coils etc. If there is not many in stock on the site, our request to order more is always accepted. The order always arrives very quickly (next day). And we find the stock is cheaper that a lot of other vape stores!
Thank you 👍🏼

Reply from SmokeyJoes
I was short of mixers for my liquid
I was short of mixers for my liquid. I phoned smokey joes and it was delivered next day. excellent service never any problem to them thank you
First class service
Cannot fault Smokey Joes service. Have been using for 5 years now and never once had cause to complain. Keep up the good work guys

Reply from SmokeyJoes
I’ve been using this company for years
I’ve been using this company for years, both the shop itself in Rugby and online during the pandemic. The staff are friendly and very knowledgeable. Excellent!!
I’ve been doing business with…
I’ve been doing business with SmokeyJoes for about two years now and I’m absolutely delighted with them, I’ve done business with other companies in the past but SmokeyJoes are the best by a country mile, they have great products at a great price and the customer service is second to none,I would recommend them to everyone,give them a try you won’t be disappointed 5*****

Reply from SmokeyJoes
Always fast and excellent service
Always fast and excellent service. Would highly recommend
very nice !!!
Brilliant service,always order from them
Great quality vape juice and super fast…
Great quality vape juice and super fast delivery can’t fault the customer service.
Only buy my vape juice from here now
Only buy my vape juice from here now. I've tried loads of different brands over the years. But found the perfect one here. Always reasonable price and speedy delivery. Highly recommended website and shop.
Smokey joes
Wow well what more can I say. Your mr reload has blown me away. Keep up with the excellent work all

Reply from SmokeyJoes
I would not go anywhere else
I would not go anywhere else, Jo and his wonderful team of staff are customer service at its best. 10*
Only place i order vape products from
Great selection of stock, helpful advice and quick delivery times.
Smokey Joes are great
I have been using Smokey Joes for a couple of years now. Good price and very prompt delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







