Smooth Sales Reviews 

1,827
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable prices, the wide range of choices, and the remarkably quick delivery times for their favorite items. Many consumers note that products always arrive securely packaged, in perfect condition, and exactly as described on the online store. However, some people mentioned that shipping times can occasionally be very slow and communication after purchase needs significant improvement. A few reviewers also experienced frustrating delays, receiving faulty items, or facing issues with their order fulfillment process. Despite these occasional drawbacks, shoppers generally appreciate the overall value and smooth purchasing transactions.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the great value, excellent prices,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt shipping times, secure... See more

Order

Reviewers mention ambiguous feedback about order experiences, as many customers praised the quick delivery,... See more

Price

People report positive experiences with price, frequently highlighting that items are affordable, fair, and... See more

Quality

Customers consistently note ambiguous experiences with quality, where many reviewers praise the top quality,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products as described. They did forget my order and, I messaged after 1 month of not receiving any update. They swiftly got my items in the mail that day and I received them within 3 days, so all was... See more

Rated 4 out of 5 stars

The product was exactly what i wanted & expected. I was disappointment I couldn't buy more of it. Also I didn't expect the postage to be the same price as the product and I live in Bulleen Vic (Metro)... See more

Rated 4 out of 5 stars

Product is always dated well in advance and packed to avoid crushing etc. It gets dispatched quickly and efficiently BUT then after sale falls down with it taking a week or more to be delivered under... See more

Rated 4 out of 5 stars

The overall experience was good. but hard to track my delivery didn't expect it arrived quickly. it better to have delivery tracking so we can manage to receive delivery while courier arrives. Thanks... See more


Company details

  1. Discount Store
  2. Children's Store
  3. Cleaning Products Supplier
  4. Cosmetics Store
  5. Electronics Store
  6. Toy Store

Written by the company

Smooth Sales is an online store dedicated to bringing you great deals every day. Shop thousands of products from our easy-to-use website, where everything is shipped from our Australian warehouse. That means there are no long waits for your orders to arrive! We're 100% Australian-owned and operated and pride ourselves on outstanding customer service and support.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,827)

160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing with the product

Disappointing with the product
It’s faulty when it arrives
Had to go through the process of validity the product is faulty prior to getting a new one. Had only used it once after opening.

Took more than 2 weeks for customer service to revert back and another week to send through the reply paid label to return the product.

November 5, 2025
Rated 4 out of 5 stars

The product was exactly what i wanted

The product was exactly what i wanted & expected. I was disappointment I couldn't buy more of it. Also I didn't expect the postage to be the same price as the product and I live in Bulleen Vic (Metro). Costs might be out of your hands? Otherwise happy with service and website.

October 27, 2025
Rated 4 out of 5 stars

Good experience overall

Had what i wanted, was easy to use and shipping was not too high.
Received products intact and did not take too long to arrive.
Would give 5 stars if products and shipping costs were cheaper

October 23, 2025
Rated 5 out of 5 stars

Cinnamon Toast yum

Well cinnamon toast crunch is a favorite, so it was great to find a company here in Aust that seels it.
Price was reasonable and purchase and delivery were easy and quick.

October 3, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look