Snaffling Pig Reviews 

2,413
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting how the company goes above and beyond to resolve issues and provide prompt communication. Many people also commend the speedy and efficient delivery service, noting that orders arrive quickly and are well-packaged. Reviewers often describe the products as delicious, of outstanding quality, and the best available, with many planning to purchase again. However, some people mentioned issues with product quality, describing items as bland, burnt, artificial, or having unexpected textures and flavors. Conversely, a small portion of people felt that customer service was non-existent or slow to respond, particularly regarding missing items or misrepresentations in their orders.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction, praising the taste,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt delivery... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the products as delicious, tasty,... See more

Order

Users describe ambiguous interactions with order, with some reviewers finding the ordering process easy and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing significant dissatisfaction,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys are legends, not only are their pork scratchings in a class of their own, when Evri were their usual useless selves these guys went above and beyond to ensure the overgrown child in the ho... See more

Company replied

Rated 5 out of 5 stars

Got this order as part of an issue I had that was quickly and professionally resolved. I had the taster box and found them all to be very nice but Mustard was probably my least favourite of them al... See more

Company replied

Rated 5 out of 5 stars

The customer service i have received is fantastic. A parcel went missing/delivered to wrong address which is in no way the fault of the company yet they went out of their way to redeliver me another p... See more

Company replied

Rated 5 out of 5 stars

I'm so glad I found you....I purchased a porky avent calender for my daughter this year...it was an amazing sight yo see her face she was so happy ....she has been a type one diabetic since the age of... See more

Company replied


Company details

  1. Food Producer
  2. FMCG Manufacturer
  3. Gift Shop
  4. Grill Store
  5. Meat Products Supplier

About Snaffling Pig

Written by the company

TrustPilot Banner Image

Founded off the back of a £500 bet and winners of a Dragons Den investment, we at Snaffling Pig believe if something is worth doing, it’s worth doing piggin’ right. That’s why we set out to make the world’s most awesome flavoured porky snacks, tasty tipples and epic gifts.

Thankfully the good people at the Great Taste Awards agree, awarding us 9 Great Taste Awards. HURRAH!

  • We invented the world's first pork crackling advent calendars (yep, they're an actual thing. Jog on Choccy!)
  • 1000s of awesome gift ideas featuring porky snacks, beer and accessories designed for Christmas, Father's Day, Birthdays, the whole shabang
  • More legendary flavours of premium pork crackling, Porky Puffs & pork scratchings than you can shake a piggin’ stick at
  • Mega tasty Chorizo Bites, produced by artisans in the foothills of the Spanish Pyrenees mountains
  • British-brewed ale, lager and cider
  • An IN-CRED-IBLE range of kamado BBQs and accessories (you can meet Pig Bluey BBQ here

We're all about helping you escape the rind of life and we love to get people talking. So trot this way to shop our porky wares online or get in touch to chew the fat!


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(2,413)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am still waiting to receive my order…

I am still waiting to receive my order for over 2 weeks and despite emailing a week ago and requesting and update and being told they would look into it I have had to chase and still not heard back! Appalling customer service.

*edit*
“Constant contact” is a bit strong! And seeing as this was gift for Christmas (ordered in plenty of time) that never turned up it’s disappointing that no apology nor explanation was ever given - hence review!

December 10, 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Hi Hannah

We have since been in constant contact with you to resolve this for you x

Rated 1 out of 5 stars

Took over two weeks for delivery and…

Took over two weeks for delivery and two of the glass items were smashed I contacted the company and haven’t had a reply I’ve used this company many times before very disappointed

December 17, 2024
Unprompted review
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Reply from Snaffling Pig

Sorry about that! It was a busy time and due to issues with supplies we faced some unexpected delays x

Rated 1 out of 5 stars

Awful

Awful, ordered on 5th Dec in time for Christmas. Never turned up and you can not speak to anyone I have sent numerous emails with no response no refund and still no product. Not happy at all .

December 5, 2024
Unprompted review
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Reply from Snaffling Pig

Hi Kev - we see we have been in touch to resolve this issue for you, x

Rated 5 out of 5 stars

Had small problem with advent calendar

Had small problem with advent calendar, I contacted customer service who replied really quickly and sent out replacement packs and extras of their delicious pork scratchings, I will definitely be ordering again and 5 stars to their customer service team, companies could learn a lot from them.

December 18, 2024
Unprompted review
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Reply from Snaffling Pig

Thanks for your review John! x

Rated 5 out of 5 stars

Great as usual

Normally buy this jar of loose scratching but this time they we're individual packets which means I can separate them.

December 10, 2024
Unprompted review
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Reply from Snaffling Pig

BISH BASH BOSH! x

Rated 5 out of 5 stars

Advent Calendar

Purchased the advent calendar, great gift, pork scratchings are delicious. Very happy.

December 1, 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Thanks John! Merry Piggin' Christmas! x

Rated 5 out of 5 stars

Only the best

Excellent product excellent service. We always buy Snaffling pig because it’s the best.

November 22, 2024
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Reply from Snaffling Pig

Awesome, news Gill. Thanks for sharing your feedback x

Rated 5 out of 5 stars

porky order

easy to order fast dispatch order well packed delivered quick. communication very good will use again

November 6, 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Linda, thanks for spreading the piggin' love x

Rated 5 out of 5 stars

Birthday gift

Great gift for my other half, he loves Snaffling Pig snacks

October 25, 2024
Snaffling Pig logo

Reply from Snaffling Pig

FAB xxx

Rated 1 out of 5 stars

Order placed on 20th October still unfulfilled

Shocking service & no genuine response from contact
Order placed 20th October still unfulfilled and only AI response to contact

November 2, 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Hi Jodie

Thanks for the feedback. Our 'AI' response is there to help while we are unavailable. Rest assured all of your enquiries are dealt with by humans :-)

We have been in touch and explained that the order has been delayed but should be with you in a day or two from now x

Rated 5 out of 5 stars

Great product & Service

Great product, and delivered really fast. Also the site and delivery updates always make me laugh!

October 1, 2024
Unprompted review
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Reply from Snaffling Pig

Awesome, Abby! Thank you x

Rated 5 out of 5 stars

Piggin great

I pre ordered the advent calender and did not have to wait too long for the email advising of despatch. Arrived well boxed and in good condition. Based on previous years I am certain my husband will declare it piggin lovely.

October 8, 2024
Unprompted review
Snaffling Pig logo

Reply from Snaffling Pig

Alison, you hero. And I hope your husband enjoys snaffling his way toil Christmas! x

Rated 5 out of 5 stars

Looks high quality

I got this calendar for my partner because he doesn’t eat chocolate. The delivery took about a week because I preordered, the packaging is nice, I can’t comment on the taste as it’s a Christmas calendar and it’s only October, no complaints.

September 24, 2024
Snaffling Pig logo

Reply from Snaffling Pig

Thanks for the epic feedback x

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