Great way to borrow or lend your car especially if you don't need it. Cheaper than regular car rental agencies
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It’s a good experience - sharing a car with someone. It feels personal. Of course, most cars aren’t pristine but they do a great or decent enough job. People on the app (my experience is in the Neth... See more
Simple and quick rental experience, rented a van in less than 30 minutes between signup, finding the van, and actually renting it. The app and the whole system is well engineered and easy to use, w... See more
Company replied
The car is easy to drive, neatly and provided cloth and belt for transportation. Top! I forgot my hat and Melvin was patiently accommodate my request of time to collect my item. He is the best. Defi... See more
Company replied
4.2
Great
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 68% of negative reviews
Typically replies within 48 hours
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Reply from SnappCar
Thank you for your feedback. Sorry to hear you experienced issues with the door lock system. That’s not the intended experience, and we take this kind of feedback seriously.
If you’d like, feel free to reach out with more details so we can look into what went wrong.
Team SnappCar
Just a fine car
Just a fine car. Not big, but all the more economical. Everything was fine
March 22, 2026
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Great experience
Great experience, easy to pick it up and drive, good car!
March 20, 2026
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Reply from SnappCar
Bedankt voor je positieve beoordeling! Fijn om te horen dat je tevreden bent over je ervaring met SnappCar. We hopen je in de toekomst weer te mogen verwelkomen!
Team SnappCar
Reply from SnappCar
Thank you for your review! Glad to hear you had a great experience with the host. We appreciate your feedback on the app and will keep working on improving it.
Team SnappCar
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Great app
Great app, great cars, I really liked it and recommend it to everyone, I will definitely use it again.
March 10, 2026
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. Thank you for the recommendation. We hope to see you again soon for your next trip!
Team SnappCar
It's so easy
It's so easy, renting is smoothly and comfy. Thanks to my host, must be said!
March 16, 2026
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar and your host. We hope to see you again soon for your next trip!
Team SnappCar
It was so close to where I live and the…
It was so close to where I live and the van was an excellent drive. Perfect amount of space needed in the back
March 14, 2026
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
A fantastic car
A fantastic car! The process was very easy! And Sam was very helpful!
March 14, 2026
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar and the owner. We hope to see you again soon for your next trip!
Team SnappCar
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
very nice and friendly.
March 9, 2026
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Quick and easy to make a booking for…
Quick and easy to make a booking for car needed!
March 11, 2026
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Too expensive …
It is a concept that from the economical ooint of view its quite bad for both who rents the vehicle and who rents it out. In my specific case, if i rent out my own car, i get as little as one third of what the renter pays, the rest goes into fees and insurance costs that snappcar charges for the transaction … it is definitely not sustainable for car owners and too expensive for the renters.
March 11, 2026
Unprompted review
Reply from SnappCar
Thank you for sharing your feedback. We understand that the cost structure can sometimes feel high. The fees and insurance help ensure that both renters and owners are properly protected during the rental.
We appreciate you taking the time to share your experience, and feedback like this helps us continue improving the platform for everyone.
Team SnappCar
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. Thank you for the recommendation. We hope to see you again soon for your next trip!
Team SnappCar
The auto was perfect for my needs
The auto was perfect for my needs. It was easy to manage.
March 3, 2026
Unprompted review
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
Reply from SnappCar
Thank you for your positive review! We’re happy to hear that you’re satisfied with your experience with SnappCar. We hope to see you again soon for your next trip!
Team SnappCar
If I could give zero stars
If I could give zero stars, I would. This service is an absolute nightmare. I tried to rent a car to pick up my family from the airport, but their app is completely broken. It kept logging me out and then claiming my email 'doesn't have a profile,' even though I was just logged in!
Their technical incompetence caused me massive stress and almost made me miss my family's arrival. I wasted my only day off dealing with their broken system and useless support. Do not rely on this company for anything important. They are unreliable and unprofessional. Truly a catastrophe of a firm. Save yourself the trouble and use a different service.
March 1, 2026
Unprompted review
Reply from SnappCar
Thank you for your feedback. We understand how frustrating this must have been, especially when trying to pick up your family from the airport. We’re aware errors like the one you describe can cause unnecessary stress.
We’d like to investigate what went wrong. if you're open to reach out with your email and details, we can look into it and see how to prevent this in the future.
We truly regret the inconvenience this caused you and appreciate you bringing it to our attention.
Team SnappCar
Team SnappCar
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