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Snickersdirect Reviews 

428
•
TrustScore 4 out of 5

3.8

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers had a great experience with this company. Many customers consistently praise the excellent service, highlighting the prompt and efficient processing of orders. Reviewers frequently mention the fast dispatch and quick delivery times, with many receiving their items within 24 hours or even the next day. The quality of the products, particularly the work pants, is also highly regarded for their durability and comfort. However, some customers experienced significant issues with delivery services, reporting delays and incorrect deliveries, often attributing these problems to specific couriers. A few other people also felt that the website's order status updates were not real-time, and some encountered difficulties with product sizing and return policies, leading to dissatisfaction.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast and efficient delivery, often... See more

Product

Customers had ambiguous experiences with product quality and sizing. Many reviewers praise the products,... See more

Order

Users describe ambiguous interactions with order, with many customers experiencing significant delays and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, quick, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers praising the excellent quality,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordered on a next day delivery service, still not received the goods 5 days later and won't be receiving today either. Company uses Yodel who are well known for this. They are delivering to a busine... See more

Rated 3 out of 5 stars

Snickers Direct good prices and quick dispatch. The courier service used awful. The link from their email would not allow me to nominate a safe place for the delivery. When it was delivered it stated... See more

Rated 3 out of 5 stars

The order itself was processed quickly and delivered without any issues, so I’m very satisfied with that part. However, the website could definitely be improved. It is not very easy to navigate,... See more

Rated 5 out of 5 stars

Dealt with this company for over 10 years Best products Best price Always let you know about your order If not in stock they keep you updated and send next day delivery Last purchase was... See more

Company details

  1. Clothing Store

Written by the company

The world's biggest retailer of Snickers Workwear - biggest stocks and next day delivery.

Contact info

3.8

Great

TrustScore 4 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(428)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

The product is amazing, delivery not so much

The product it's self is amazing and exactly what I wanted, the delivery time frame advertised on the website couldn't of been further from that. I ordered within the time advertised on the site banner and paid for the courier next day option but didn't receive them for 4 days

July 27, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, no flexibility or help at all.

Asked if they could use another carrier in discrete packaging, they said no. You can't put it in a box or hide the Snickers related packaging at least, no.

This review isn't fake and i am verified. Snickers Direct's response is an out right lie.

July 22, 2024
Unprompted review
Snickersdirect logo

Reply from Snickersdirect

Requested information on this order but received a fake vulgar email and telephone number as 0123456789. Not sure why Trustpilot have left this review on as it's fake.

Rated 3 out of 5 stars

The delivery was quick

The delivery was quick, the price of the shorts are expensive so I thought I would have had least had free delivery,

I bought a size 34 , which are very tight around my waist, any other short / trousers would fit me so make sure you buy a size above what you want , other then that fantastic pair of shorts

July 24, 2024
Unprompted review
Rated 4 out of 5 stars

not an Irish site.

You gave the impression that the site was an Irish site, so imagine my surprise when I had to pay a further €13 in customs charges. Aside from that the braces are good quality and work very well.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

The service was excellent

The service was excellent, apart from the fact i thought the delivery notifications looked like a scam so i just blocked them...lol.
The shorts have exceeded my expectations, they are exceptionally nuce to wear, and look great. Thanks.

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

Nothings ever in stock

They take the order with next day delivery, then email you saying they have to order the items which will take 5-7 working days to reach them. Just show them as 'Out of stock' on the site. then people can make an informed choice whether to proceed or not. The amount of time they must waste processing refunds is probably ridiculous

June 30, 2024
Unprompted review
Snickersdirect logo

Reply from Snickersdirect

Asked the reviewer for more information on this but didn't receive a reply and couldn't find any information regarding this order.

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