snitch.co.in Reviews 

97
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were let down by their experience overall. Customers frequently encountered significant issues with customer service, describing it as pathetic, unresponsive, and unhelpful, often struggling to connect with agents or receiving rude responses. Many people also expressed strong dissatisfaction with product quality, noting items that were defective, fell apart quickly, or had inconsistent sizing and poor material durability. Reviewers commonly reported severe problems with order fulfillment and delivery, experiencing significant delays, unreceived items, or incorrect products. Additionally, many customers faced difficulties with returns and exchanges, citing failed pickups, unaddressed requests, and issues with refunds or unexpected fees.

What people talk about most

Product

Customers consistently note negative experiences with product quality, citing issues such as poor fabric,... See more

Customer service

People report negative experiences with customer service, often describing it as terrible, pathetic, and... See more

Order

Customers had negative experiences with order fulfillment, with many reporting that their orders were not... See more

Delivery service

Users describe significant dissatisfaction with the delivery service, citing frequent delays and missed... See more

Quality

Clients share negative opinions on quality, with many reviewers expressing disappointment regarding product... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Very bad experience with Snitch. Size fit was completely wrong—the product was much larger than expected. Delivery was delayed without any proper update. Customer support is pathetic: no direct call o... See more

Rated 1 out of 5 stars

I’m extremely disappointed on my first time ordering from Snitch. I bought a CRED gift card specifically for this order, but as soon as I applied it, the price increased from ₹1,250 to ₹2,400. Also, m... See more

Rated 1 out of 5 stars

STAY AWAY FROM SNITCH! WORST CUSTOMER EXPERIENCE EVER 🚫 I’ve never dealt with a company as unprofessional and frustrating as Snitch. Returns & Exchanges = Nightmare 😡 Pickup rep... See more


1.5

Bad

TrustScore 1.5 out of 5

97 reviews

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1.5

All reviews

(97)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

"Extremely Poor Quality Clothes"


"Extremely Poor Quality Clothes"
I ordered clothes from the Snitch app, and the quality turned out to be very disappointing. One shirt tore after being worn only three times, and the fabric of a pair of jeans started to fray within just three months. Such poor quality is unacceptable, especially at this price point. I would not recommend this app to anyone

October 20, 2024
Unprompted review
Rated 1 out of 5 stars

Thieves

I had placed an order online, received it but returned it because I was not happy with what I ordered. I requested for a refund but did not get my money back after 2 months of talking to customer care and e-mails.
I narrated my ordeal to a friend, he said what else can you expect from a company that goes by the name SNITCH

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

Extremely Dissatisfied with Snitch's Service and Customer Care

I had extreme dissatisfaction with my recent purchase experience with Snitch. I ordered one SLENDEASE CREAM PANT - CREAM / 38 in June 2024, and received the product on June 10, 2024. Unfortunately, the item was damaged upon arrival.

Following your convoluted return policy, I returned the damaged product, which required waiting an additional 2+2 days for the return process. My product was finally picked up, and the replacement was dispatched on June 14, 2024. However, the replacement I received was not the product I had originally paid for.

I had purchased the pants specifically to use on June 15, 2024, but now I have to raise another return request and wait another week. This entire ordeal has been incredibly frustrating and inconvenient. To add to my frustration, your customer care executives were unhelpful, indifferent, and rude, lacking basic empathy.

While Snitch may offer good products, your business principles and customer service are severely lacking. I will not recommend Snitch to anyone and will actively discourage my circle from using your services.

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

Seriously very bad service

Really bad service, I got torn shirt, and when I tried returning, the request failed again and again, I am stuck with 1500 shirt of no use.

December 28, 2023
Unprompted review

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