Snooker and Pool Table Company Ltd Reviews 346

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Absolutely delighted with this pool/boardroom table. The craftsmanship and attention to detail are outstanding, and the design looks fantastic. From start to finish, the communication and custome... See more

Rated 5 out of 5 stars

Extremely happy with the whole experience when selecting and purchasing our pool table, Darren was really helpful to explain everything properly to make life easier when choosing options. Also fa... See more

Rated 5 out of 5 stars

Fantastic all round experience. Darren was extremely helpful when I visited the showroom / workshop. Our pool table was crafted on site in Essex and we are thrilled with the quality of the craftsman... See more

Company replied

Rated 5 out of 5 stars

Darren and his team were fantastic, our 12ft custom snooker table was delivered yesterday exactly as ordered and looks fantastic in our space! Would 100% recommend the company to anyone.

Company details

  1. Billiards Supply Store
  2. Manufacturer

Information provided by various external sources

UK manufacturers of the finest pool tables and snooker tables since 1978. In addition, we sell a range of complementary games room equipment and home bars.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

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Rated 5 out of 5 stars

Brilliant experience

Brilliant experience with Darren and his team at the Snooker and Pool Table Company Ltd, would highly recommend. He invited me down to the show room so that I could view the table sizes and make an informed buying decision (even opening on a Bank Holiday) and gave excellent advice which helped inform my decision. The table arrived ahead of schedule and the installation process was very professional and smooth. If you are in the market for a pool or snooker table I wouldn’t look anywhere else.

May 14, 2024
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Buying experience was good the delivery…

Buying experience was good the delivery was on time and very helpful will def use this company again

April 19, 2024
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Great service from Darren fantastic…

Great service from Darren fantastic company if you are after anything snooker & pool related 👍

April 22, 2024
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Great speedy service and friendly…

Great speedy service and friendly advice.

March 27, 2024
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Not a kids toy

Hello World,

I haven't been paid or received anything from this company, this is my genuine thoughts.

I can't rate this company and it's product highly enough. The customer service was first class, it was mainly done by email as I am hard of hearing. The response was always prompt and clear. To my surprise they even turned down the offer of even more money when they told me I didn't need an extendable cue. The installation was done smoothly and professionally even with the distraction of other non company workmen.

As I put in my title I would say if you are looking for a table for non serious children then look at other cheaper alternatives as this isn't cheap. This table however is fantastic and if it was rolled out at a professional event I don't think anyone would have any complaints I certainly don't

March 28, 2024
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 4 out of 5 stars

Lovely table and great service would…

Lovely table and great service would have been 5 stars but the ball rails not fitted well at all, ball get stuck in the net on two of the pockets, also the quality of the ball rails do not match the quality of the table pity as it is a very well made table Peter

March 15, 2024
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Reply from Snooker and Pool Table Company Ltd

Thank you for your comments, glad to hear that you are pleased with our service and enjoying the quality of your timber-bed Thorpe Deluxe snooker table. The nets will wear in, enabling the balls to drop into the rails - sincere apologises as this should have been checked on installation.

Rated 5 out of 5 stars

I had a 9ft second hand table fitted…

I had a 9ft second hand table fitted yesterday. The 2 guys did a fantastic job. I couldn't be happier with the results. Stunning to look at and perfect to play on. I would highly recommend to anybody.

March 18, 2024
Unprompted review
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Really helpful and friendly. Would definitely recommend and will be using them again

February 19, 2024
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Great service, you get exactly what you expect.

Great service from Darren and his team, built the table exactly as I requested.
Any questions and queries were answered straight away.
Darren and Mark fitted the table with no fuss, could not ask for a better service.

February 16, 2024
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Excellent service

Excellent service. They were very helpful and made the table exactly as we wanted which now looks lovely and plays to perfection. Would massively recommend!

February 9, 2024
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Excellent And Friendly Service from first contact to installation.

The company is a relatively small family run business but this undoubtedly it's strength. As a customer you are able to talk directly to someone who is passionate and knowledgeable about what they do. They are always ready to answer any questions so that you end up purchasing exactly what you want.

January 19, 2024
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Great service

Great service, good advice.

January 12, 2024
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Punctual delivery

Punctual delivery, rapid set-up, helpful friendly people, excellent product. What more could yu want?

December 20, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Polite helpful and all round a great…

Polite helpful and all round a great experience . Top quality

December 5, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Would recommend :-)

Communication about the table and accessories was clear, and the delivery team arrived on time and everything set up brilliantly. They were polite, tidy, and quiet while I had to work in the background.
Would recommend.

December 15, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Quality service and products as usual

Quality service and products as usual, went out of his way to see me on a Saturday to pick a new due and case and some bits. Used before and would defiantly use again and recommend to anyone wanting to test before you buy

December 2, 2023
Unprompted review
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Excellent knowledge and assistance.

Excellent knowledge and assistance.
Professional and brilliant service.

December 11, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Great quality in build and service

Great quality in build and service. Exellent communication throught, a truly genuine honest approach. Highly recommened.

November 17, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

5* Service

Darren was so helpful and knowledgeable, they delivered and installed our Pool table within a few days and we are very happy with our purchase and the service.

October 30, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

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