Snooker and Pool Table Company Ltd Reviews 346

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Absolutely delighted with this pool/boardroom table. The craftsmanship and attention to detail are outstanding, and the design looks fantastic. From start to finish, the communication and custome... See more

Rated 5 out of 5 stars

Extremely happy with the whole experience when selecting and purchasing our pool table, Darren was really helpful to explain everything properly to make life easier when choosing options. Also fa... See more

Rated 5 out of 5 stars

Fantastic all round experience. Darren was extremely helpful when I visited the showroom / workshop. Our pool table was crafted on site in Essex and we are thrilled with the quality of the craftsman... See more

Company replied

Rated 5 out of 5 stars

Darren and his team were fantastic, our 12ft custom snooker table was delivered yesterday exactly as ordered and looks fantastic in our space! Would 100% recommend the company to anyone.

Company details

  1. Billiards Supply Store
  2. Manufacturer

Information provided by various external sources

UK manufacturers of the finest pool tables and snooker tables since 1978. In addition, we sell a range of complementary games room equipment and home bars.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

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Rated 5 out of 5 stars

Professional and good customer serivce.

Very helpful and went above and beyond with their service.

October 11, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

A+++

Right from the start, good and friendly communication. Arrived on time and installation was great.

October 18, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Darren couldn't do enough for me

Darren couldn't do enough for me, every question I asked was answered promptly. On the day Mark and Darren arrived early and fitted my table professionally. You could see the years of experience they had.

October 13, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Quality product and service

A fantastic experience from a truly professional outfit.
From the initial walk around to discuss the build right to the end when it was installed I was kept fully informed of the progress and extremely pleased with the final result. Stunning piece of furniture.

October 7, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Royal Executive Pool Table

Very helpful and professional service from first viewing through to delivery and installation thanks Darren & team would highly recommend

October 6, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Would highly recommend

Really easy and straightforward company to deal with. Very friendly and helpful, delivery was when they said and kept us informed.
Delivery guys were brilliant and set everything up for us.

October 6, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Fantastic knowledge of their product…

Fantastic knowledge of their product and options and did everything exactly as they said they’d do it, exactly when they said they’d do it. Highly recommended if you’re looking for something special

September 22, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Outstanding in every respect

Every aspect of the process was outstanding, from obtaining estimates, to final purchase, delivery (with wide flexibility of dates to suit me) and installation. Darren and colleagues are open, friendly and helpful without being intrusive or impatient. The table itself - an Executive model - is built to perfection and looks magnificent in the pool room. Cannot fault. Recommend without reservation. TWS

September 11, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Milestone birthday present

It's taken a while to write this review so apologies to Darren and the team. Absolutely brilliant service - Darren was very patient in advising and explaining the options of snooker/pool dining table sizes, wood finishes, table weights and 1 or 2 piece table tops. He sent me some wood and cloth samples so I could better visualise how it would look altogether. It was important that the table looked like a fantastic piece of furniture in its own right when not set up as a playing table...and it does!! I have always wanted a snooker table since I was a child, so as I had a milestone birthday, I thought I would treat myself. The table is fantastic and a great novelty for family, neighbours and friends. Absolutely wonderful!

November 17, 2022
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Great product and follow-up service

We bought a bespoke pool table from this company 4 years ago and love it but a year sitting in a shed left the cover damaged so we called them in to re-felt it. Darren did a super job and was really friendly and professional. Great service!

August 20, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Fantastic service I phoned on Thursday…

Fantastic service I phoned on Thursday afternoon and had pool table delivered at 7:30am the next morning
Really lovely people too

August 17, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Fantastic range of quality pool tables

Fantastic range of quality pool tables, all the staff are extremely friendly and helpful, excellent value, highly recommended

August 1, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Superb level of service from start to…

Superb level of service from start to finish. Would wholeheartedly recommend.

July 20, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Absolutely Brilliant

Wow Darren knew his stuff! We went there as we wanted a pool table for our new garden room. We didn't want any rubbish we wanted something decent.
After listening to Darren we settled for a supreme table with a full size table tennis topper. A couple of weeks later when we was ready for delivery, a date and time was arranged very quickly. Darren and Sam were a delight and very professional with the install, taking time and care explaining how to care for the table and beautiful aramith balls.
I've always wanted a decent cue as well and Darren also spent alot of time helping me choose the right one for me.
These guys go above and beyond to help you have not just what you want but what you should have. I would happily recommend not just this company but these guys to anyone that requires not just the best end product but the expertise.
This is by far the best table I have ever played on and it's ours.

If I could give 10 stars I would. Thank you

July 18, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Absolutely top draw company

Absolutely top draw company ! From initial enquiry through to delivery and installation this team works. Would not hesitate to recommend. If you want the best these are the people to deal with.

June 29, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Lots of good advice prior to purchase

Lots of good advice prior to purchase. Product manufactured on time and installed with expertise. Great quality table. All round great experience.

June 12, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Visited the show fantastic service room was pleasantly…

Visited the show room was pleasantly surprised to see such a vast choice of tables and equipment took me around 10 minutes to choose the table I wanted and delivered within 4 days and set up perfect great table and great service thanks

June 8, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Amazing pool table

Amazing pool table, great service. Highly recommend

May 25, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Superb service

Very friendly and helpful, everything was delivered and set up within a week of confirming my order, superb service.
Thanks Darren!

May 18, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Start to finish FANTASTIC

Start to finish . The guys know their stuff . They did exactly what they said they would do. The service was brilliant . They were very friendly and efficient building the table and even gave me a couple of pointers .
I can honestly say I cannot recommend them highly enough . I really hope I have need of something from them again in the future . A great company to deal with.

May 16, 2023
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Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

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