Broke top section of rod asked for new top no replacement available as rod discontinued .Brought new rod got discount of new model for last purchased price of old rod. Amazing service love my new pres... See more
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The Snowbee brand was first established in 1978 and continues to produce high quality goods for the Fishing, Equestrian and Pet enthusiast. First introduced to the UK market in 1984, when the original range of Lightweight PVC Waders was distributed by the company, the business has grown considerably to include a full range of Fly Fishing gear for both fresh and saltwater angling plus traditionally a very limited range of modern Sea fishing equipment too - our aim being to equip the progressive, modern day angler from head to toe, with affordable, top quality clothing, tackle and accessories.
Contact info
Mercator House, 22 Brest Road , PL6 5XP, Plymouth, United Kingdom
- 01752 334933
- sales@snowbee.co.uk
- www.snowbee.co.uk
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Very quick delivery excellent products
Goods arrived quickly
Goods arrived quickly. Good quality albeit I am waiting for one item on back order.
Good sdrvice
Waders were too small for me so kept a larger pair aside I til I could return them.
Waders order
What should have been a simple procedure turned out to be not so pleasant. VAT liabilities due to Brexit are a fact of life when purchasing online from the UK. However, inflated Customs Clearance charges without pre-advice are not acceptable which created inordinate delays.
I have had many excellent experiences with Snowbee orders in the past but now I will definitely think twice.

Reply from Snowbee
I'm still waiting for my last order
I'm still waiting for my last order, When I ordered it did not say it was not in stock and even on the web site it still does not say it's not in stock. This is order number
SKU735-10538CSP
EVERYTHING AS PER THE ORDER THNK YOU…
EVERYTHING AS PER THE ORDER THNK YOU AND GOOD CUSTOMER SERVICE BEFORE PURCHASE. CHEERS
A great value purchase.
A great offer of a half price, first class fly line plus free delivery and good communication regarding delivery.
Great product delivered on time
Online ordering process was straightforward with easy to follow steps. I have been using Snowbee fly lines for a number of years now, and have been entirely satisfied in terms of quality and robustness at a competitive price. Latest purchase was received in accordance with tracking information. Highly recommended.
Attentive and Responsive
Attentive and Responsive. Always the same excellent experience
At 81 and not very tech minded had…
At 81 and not very tech minded had great difficulty ordering reduced price fly line I must apologise to snowbee it was my fault not being able to apply discount my grandson ordering fly line no problem I HUMBLE APOLOGISE TO SNOWBEE FOR MY EARLIER SUBMISSION
Snowbee’s 210D…thigh waders
I received delivery of Snowbee’s 210D thigh waders.
While the model number and codes match perfectly with my old pairs/boxes…..They are not the same.
They are nothing like the picture in Snowbee’s Spring Clearance flyer.
Different material in the boot, different design, different colouring, different straps. In the catalogue the waders are all green with Snowbee logo straps. The waders delivered have a black boot, black straps and light tan uppers. Snowbee’s terms and conditions do allow them to vary and alter the design.
To be fair they were cheap and I’ve decided to keep them for cleaning out my pond.
Everything came quickly and well…
Everything came quickly and well packaged and the quality was great. Would have been a 5 star experience if the travel rod came in a protective case instead of just a cloth bag.
It was only a small item I purchased…
It was only a small item I purchased but the service I received it could have been thousands of pounds, large or small doesn't make any difference to the wonderful service I received.
delivered quickly!
Shipping costs
The product was great. However it was only a small item costing £7. The shipping cost at nearly £5 was disproportionate and the item took six days to arrive
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