While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting items like rods, lines, and clothing as excellent and durable. Many consumers are delighted with their purchases, noting the outstanding finishes and good value for money. The ordering process is frequently described as easy and efficient, contributing to a positive overall experience. Reviewers also frequently commend the delivery service, with many experiencing fast and prompt arrivals, sometimes even next-day delivery. The customer service is often mentioned as superb, with staff being helpful and knowledgeable. However, some people were dissatisfied with delivery issues, including delayed or undelivered items, and a few reported problems with product durability, such as magnifiers breaking or fishing reels malfunctioning after limited use.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the products as being... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and prompt delivery,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Broke top section of rod asked for new top no replacement available as rod discontinued .Brought new rod got discount of new model for last purchased price of old rod. Amazing service love my new pres... See more

Rated 5 out of 5 stars

I bought a rod from Snowbee in their recent sale, everything went smoothly until on the day of delivery DPD decided to deliver it back to Snowbee and not tell anyone - or update the tracking. I spoke... See more

Rated 5 out of 5 stars

Placed my order on a Sunday evening, it was delivered first thing on Tuesday. The saltwater fly rod, reel & line outfit complement each other well, and are a pleasure to cast. The quality of the fini... See more

Rated 5 out of 5 stars

Great personal service and advice. Customers can visit and review equipment in store, ask advice about local fishing and receive regular discounts and offers. I have used snow bee for years and this i... See more


Company details

  1. Fishing Store

Written by the company

The Snowbee brand was first established in 1978 and continues to produce high quality goods for the Fishing, Equestrian and Pet enthusiast. First introduced to the UK market in 1984, when the original range of Lightweight PVC Waders was distributed by the company, the business has grown considerably to include a full range of Fly Fishing gear for both fresh and saltwater angling plus traditionally a very limited range of modern Sea fishing equipment too - our aim being to equip the progressive, modern day angler from head to toe, with affordable, top quality clothing, tackle and accessories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Nice and quick delivery

Nice and quick delivery, I have attached neoprene knee pads to help make them last longer because I’m on my knees a lot crabbing and without the extra protection I believe they’d last less than 1 week. Very happy overall though

March 27, 2026
Rated 5 out of 5 stars

Snowbee triangular trout net.

Ordered snowbee trout net on Thursday afternoon was delivered next morning, excellent! Looks to be just the job having bought 3 different nets online that I'm not happy with. Waiting for the weather to warm up and get it wet.
Gerald. Derbyshire

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great Aftersales Support From Sam

I bought a rod from Snowbee in their recent sale, everything went smoothly until on the day of delivery DPD decided to deliver it back to Snowbee and not tell anyone - or update the tracking. I spoke to Sam who went out of her way to find out what had happened and to get it reshipped with another courier so it arrived promptly. What DPD did wass out of Snowbee's hands, however they - and especially Sam - made sure that DPD's error was swiftly rectified. Thank you.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great personal service and advice

Great personal service and advice. Customers can visit and review equipment in store, ask advice about local fishing and receive regular discounts and offers. I have used snow bee for years and this is a constant theme.

February 24, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look