Broke top section of rod asked for new top no replacement available as rod discontinued .Brought new rod got discount of new model for last purchased price of old rod. Amazing service love my new pres... See more
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The Snowbee brand was first established in 1978 and continues to produce high quality goods for the Fishing, Equestrian and Pet enthusiast. First introduced to the UK market in 1984, when the original range of Lightweight PVC Waders was distributed by the company, the business has grown considerably to include a full range of Fly Fishing gear for both fresh and saltwater angling plus traditionally a very limited range of modern Sea fishing equipment too - our aim being to equip the progressive, modern day angler from head to toe, with affordable, top quality clothing, tackle and accessories.
Contact info
Mercator House, 22 Brest Road , PL6 5XP, Plymouth, United Kingdom
- 01752 334933
- sales@snowbee.co.uk
- www.snowbee.co.uk
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Super fast delivery
Great service. I was ordering to replace a rod I broke (not a Snowbee) and my new rod arrived the next day
Excellent products and service.
I have several Snowbee products all of which I am delighted with and the new net replacements don't disappoint either. This is my first time purchasing direct from Snowbee and I have to say that the delivery and service was fantastic. Communication from Snowbee was quick and clear and the delivery took next to no time.
used snowbee fly lines for as long as i…
used snowbee fly lines for as long as i can remember.Recently purchased 2 new floaters in wf xs xd and memory is so bad they are unfishable.Retailer handled complaint but a made in china sticker on box makes me think they have sold there souls for margin!!00

Reply from Snowbee
Ordered a brochure and it turned up 1st…
Ordered a brochure and it turned up 1st class and within a day.
The delivery was in a good timely…
The delivery was in a good timely manner. The products were as expected. Top quality. I will be buying more products from snowbee
AAA SERVICE
Excellent customer service, good advice, professional follow up and completion of my order
Brought 2 Snowbee deep blue 12…
Brought 2 Snowbee deep blue 12 multiplier reels, used them once on a fishing trip and both reels have packed up. Both look like new, the first one sounds as rough as hell the second one won’t let line out . Complete waste of money. They were both washed and cleaned and lubricated before putting away after last years trip. The ABU 7000 I had before are 45 years old and still work .
The reels were over a year old the second time I came to use them , as I got them after my annual fishing trip used them once the following year then when I came to use them a second time they failed so were out of warranty although they had been used once. I did contact Snowbee and was told you don’t repair reels and find a local reel repair company . As a point of interest my fishing buddy had 2 boat rods and both had faults in the top eye which caused him to lose 3 lots of braid, these he dropped off to you under warranty on our way back from our trip to Devon .

Reply from Snowbee
Quick delivery
Customer service
Always good quick service and quality…
Always good quick service and quality equipment. Won’t be my last purchase.
Arrived in less than 24hrs
Arrived in less than 24hrs, great rod, what more do you want. 😀
Very fast turn around of my new…
Very fast turn around of my new replacement landing net 👏🏻👏🏻👏🏻🎣
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