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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their satisfaction with various items and their durability. The delivery service is frequently mentioned as fast and efficient, with many people impressed by the quick arrival of their orders. The overall ordering process is described as smooth and easy, contributing to a positive customer experience. However, some people were dissatisfied with certain aspects of their experience. A few customers reported issues with product durability, such as magnifiers breaking or fishing reels failing after minimal use. There were also occasional concerns about delivery, with some reviewers noting delays or a lack of updates on their orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and value. Many customers praise the good quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of items, with some... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the speed of delivery,... See more

Service

Clients share positive opinions on service. Many reviewers praise the excellent and superb service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Broke top section of rod asked for new top no replacement available as rod discontinued .Brought new rod got discount of new model for last purchased price of old rod. Amazing service love my new pres... See more

Rated 5 out of 5 stars

I bought a rod from Snowbee in their recent sale, everything went smoothly until on the day of delivery DPD decided to deliver it back to Snowbee and not tell anyone - or update the tracking. I spoke... See more

Rated 5 out of 5 stars

Placed my order on a Sunday evening, it was delivered first thing on Tuesday. The saltwater fly rod, reel & line outfit complement each other well, and are a pleasure to cast. The quality of the fini... See more

Rated 5 out of 5 stars

I have several Snowbee products all of which I am delighted with and the new net replacements don't disappoint either. This is my first time purchasing direct from Snowbee and I have to say that the... See more


Company details

  1. Fishing Store

Written by the company

The Snowbee brand was first established in 1978 and continues to produce high quality goods for the Fishing, Equestrian and Pet enthusiast. First introduced to the UK market in 1984, when the original range of Lightweight PVC Waders was distributed by the company, the business has grown considerably to include a full range of Fly Fishing gear for both fresh and saltwater angling plus traditionally a very limited range of modern Sea fishing equipment too - our aim being to equip the progressive, modern day angler from head to toe, with affordable, top quality clothing, tackle and accessories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

389 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent products and service.

I have several Snowbee products all of which I am delighted with and the new net replacements don't disappoint either. This is my first time purchasing direct from Snowbee and I have to say that the delivery and service was fantastic. Communication from Snowbee was quick and clear and the delivery took next to no time.

June 25, 2025
Rated 1 out of 5 stars

used snowbee fly lines for as long as i…

used snowbee fly lines for as long as i can remember.Recently purchased 2 new floaters in wf xs xd and memory is so bad they are unfishable.Retailer handled complaint but a made in china sticker on box makes me think they have sold there souls for margin!!00

June 1, 2025
Unprompted review
Snowbee logo

Reply from Snowbee

Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. I am sorry to find there has been an issue with your fly lines but I am happy to find that the retailer has resolved the issue. We have a number of lines in our range and most recently we have released the Spectre Pro Fly lines which have been well received and are manufactured in Great Britain. Our lines which are not manufactured in GB have proven to be popular and reliable over many years and I am sorry that this has not been your experience. I appreciate that the issue is resolved but should you wish to send us any photos of the lines then please use the Contact Us page on our website: https://www.snowbee.co.uk/contact-us , as we are always interested to hear feedback on any issues with the quality of our products.
Kind regards, Snowbee

Rated 1 out of 5 stars

Brought 2 Snowbee deep blue 12…

Brought 2 Snowbee deep blue 12 multiplier reels, used them once on a fishing trip and both reels have packed up. Both look like new, the first one sounds as rough as hell the second one won’t let line out . Complete waste of money. They were both washed and cleaned and lubricated before putting away after last years trip. The ABU 7000 I had before are 45 years old and still work .

The reels were over a year old the second time I came to use them , as I got them after my annual fishing trip used them once the following year then when I came to use them a second time they failed so were out of warranty although they had been used once. I did contact Snowbee and was told you don’t repair reels and find a local reel repair company . As a point of interest my fishing buddy had 2 boat rods and both had faults in the top eye which caused him to lose 3 lots of braid, these he dropped off to you under warranty on our way back from our trip to Devon .

May 25, 2025
Unprompted review
Snowbee logo

Reply from Snowbee

Many thanks for your further reply and for confirming the warranty status of your reels and that we had replied to your initial enquiry. I am sorry it wasn't the news you were hoping for and I hope that you were able to source a local repair as suggested. I am pleased to find that we were able to resolve your fishing buddy's issue with the boat rods under warranty.
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Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. I am sorry to find there is an issue with your reels. All our products come with a 12 month warranty from date of purchase and we would be happy to inspect the reels. They can be returned either through the retailer if you didn't purchase direct, or via ourselves by using the Warranty & Returns form on the Contact Us page of our website: https://www.snowbee.co.uk/contact-us
Kind regards, Snowbee

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