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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who go out of their way to assist. Many people are delighted with the high quality of the products, noting their outstanding finishes and durability. The delivery service is frequently described as super speedy and efficient, with many orders arriving promptly, often the next day. However, some customers experienced issues with delivery, mentioning delays, lack of updates, or items not arriving. A few other people also felt that certain products had design flaws, such as magnifiers breaking easily or spray nozzles being difficult to use.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting items as good quality, well-made, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and promptness of... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the good quality of items,... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and superb.... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering and the speed of delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Broke top section of rod asked for new top no replacement available as rod discontinued .Brought new rod got discount of new model for last purchased price of old rod. Amazing service love my new pres... See more

Rated 5 out of 5 stars

I bought a rod from Snowbee in their recent sale, everything went smoothly until on the day of delivery DPD decided to deliver it back to Snowbee and not tell anyone - or update the tracking. I spoke... See more

Rated 5 out of 5 stars

Placed my order on a Sunday evening, it was delivered first thing on Tuesday. The saltwater fly rod, reel & line outfit complement each other well, and are a pleasure to cast. The quality of the fini... See more

Rated 5 out of 5 stars

I have several Snowbee products all of which I am delighted with and the new net replacements don't disappoint either. This is my first time purchasing direct from Snowbee and I have to say that the... See more


Company details

  1. Fishing Store

Written by the company

The Snowbee brand was first established in 1978 and continues to produce high quality goods for the Fishing, Equestrian and Pet enthusiast. First introduced to the UK market in 1984, when the original range of Lightweight PVC Waders was distributed by the company, the business has grown considerably to include a full range of Fly Fishing gear for both fresh and saltwater angling plus traditionally a very limited range of modern Sea fishing equipment too - our aim being to equip the progressive, modern day angler from head to toe, with affordable, top quality clothing, tackle and accessories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

389 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Unable to comment as not yet received…

Unable to comment as not yet received the catalogue.

April 3, 2025
Snowbee logo

Reply from Snowbee

Apologies for our delay in responding as we have been experiencing login issues with Trustpilot which Trustpilot have now resolved. If you have not yet received our latest catalogue then you can either request one be sent out in the post or access the online version using this link: https://www.snowbee.co.uk/catalogue
Kind regards, Snowbee

Rated 5 out of 5 stars

Needed a bag for a week on the Spey…

Needed a bag for a week on the Spey salmon fishing so it had to carry 3 rods, waders and boots plus reels, wading stick, jacket and everything else for a weeks fishing. On top of that it also had to fit a weeks worth of clothing that also had to stay dry. This bag did everything!! Loads of compartments for tackle etc. a hard protective base and side section for the rods and wading kit then a separate top section for my clothes.
All in all it is an excellent bag and one you shouldn’t be without if you do any travelling for your fishing.

March 29, 2025
Rated 5 out of 5 stars

Great piece of kit

Great piece of kit, the net flips up and locks into position nicely and the handle is easy to extend.
The net depth and size on this the medium ranger landing net can easily cope with fish up to double figures. Though if the fish you are mainly after are in the teens and above the larger net would be better.
I've brought from Snowbee on and off for years, and i would say all the products in their range are top rate.

March 26, 2025
Rated 5 out of 5 stars

Solid company

I emailed them to find out if they are a sustainable and ethical company and unlike other tackle companies they responded with an honest answer I also broke my new rod and because I had a lifetime guarantee they shipped out a replacement I am very happy with their service and will buy off them again!

March 31, 2025
Unprompted review
Rated 2 out of 5 stars

Never more

I placed the order on March 5, 2005, and I still haven't received anything, and on top of that, I had to pay almost a hundred euros in customs fees after having to send it, plus a “bunch” of emails with additional information for¡ just one suitcase!! . I don't understand anything!!…, and I certainly won't buy anything more with Snowbee. I have bought from UK stores before and have never had this problem.

March 5, 2025
Snowbee logo

Reply from Snowbee

Many thanks for your order although I am sorry to find there has been an issue with the customs charges. The emails we sent to you would have advised that the customs charges are handled by the courier independently from us and unfortunately we have no control over the amount they charge. I have checked your tracking reference and I can see that your order has been delivered.

Rated 5 out of 5 stars

Well done Snowbee!!!

Excellent service and quality. Great value for money all round.
I have a new pair of GTX2 boot foot full body waders in Size10. Apart from being a bit long for my 5’ 9” height they are first class. My fishing partners are impressed with the peach finish and amount of room I have to get a puffa jacket on comfortably underneath. The chest pull chords are a real plus which other more expensive makes don’t feature. Well done Snowbee!!!

February 11, 2025

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