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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who go out of their way to assist. Many people are delighted with the high quality of the products, noting their outstanding finishes and durability. The delivery service is frequently described as super speedy and efficient, with many orders arriving promptly, often the next day. However, some customers experienced issues with delivery, mentioning delays, lack of updates, or items not arriving. A few other people also felt that certain products had design flaws, such as magnifiers breaking easily or spray nozzles being difficult to use.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting items as good quality, well-made, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and promptness of... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the good quality of items,... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and superb.... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering and the speed of delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Broke top section of rod asked for new top no replacement available as rod discontinued .Brought new rod got discount of new model for last purchased price of old rod. Amazing service love my new pres... See more

Rated 5 out of 5 stars

I bought a rod from Snowbee in their recent sale, everything went smoothly until on the day of delivery DPD decided to deliver it back to Snowbee and not tell anyone - or update the tracking. I spoke... See more

Rated 5 out of 5 stars

Placed my order on a Sunday evening, it was delivered first thing on Tuesday. The saltwater fly rod, reel & line outfit complement each other well, and are a pleasure to cast. The quality of the fini... See more

Rated 5 out of 5 stars

I have several Snowbee products all of which I am delighted with and the new net replacements don't disappoint either. This is my first time purchasing direct from Snowbee and I have to say that the... See more


Company details

  1. Fishing Store

Written by the company

The Snowbee brand was first established in 1978 and continues to produce high quality goods for the Fishing, Equestrian and Pet enthusiast. First introduced to the UK market in 1984, when the original range of Lightweight PVC Waders was distributed by the company, the business has grown considerably to include a full range of Fly Fishing gear for both fresh and saltwater angling plus traditionally a very limited range of modern Sea fishing equipment too - our aim being to equip the progressive, modern day angler from head to toe, with affordable, top quality clothing, tackle and accessories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

389 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Great service, I’m always kept up to date with my online orders and they always arrive promptly and correctly.

January 6, 2025
Rated 5 out of 5 stars

Unreliable stock information.

Not very good as stock availability not updated so money taken from account, for rocker hopper boots albeit returned after a couple of days . It was a disappointing result.

November 30, 2024
Rated 3 out of 5 stars

This took a long time to arrive

This took a long time to arrive, was poorly packaged the delivery company had frankly trashed it . It appears undamaged but being a fishing rod may not fail until under load. The rod arrived 10th December .

November 29, 2024
Snowbee logo

Reply from Snowbee

We are sorry to find that your delivery didn't arrive in the condition or time frame we would normally expect. If you have any issues with the rod then please do not hesitate to contact us and if you haven't already done so then please register your rod guarantee.

Rated 5 out of 5 stars

fleece lined cap

I needed a fleece lined cap for my clay pigeon shooting. Snowbee was my first port of call. I have a lot of Snowbee clothing, which I use for all of my fishing and shooting. The 'field' coat is an excellent all round stormproof 3/4 length jacket, with some great features. The service from Snowbee is second to none, which includes their after sales service too.

November 28, 2024

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