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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who go out of their way to assist. Many people are delighted with the high quality of the products, noting their outstanding finishes and durability. The delivery service is frequently described as super speedy and efficient, with many orders arriving promptly, often the next day. However, some customers experienced issues with delivery, mentioning delays, lack of updates, or items not arriving. A few other people also felt that certain products had design flaws, such as magnifiers breaking easily or spray nozzles being difficult to use.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting items as good quality, well-made, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and promptness of... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the good quality of items,... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and superb.... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering and the speed of delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Broke top section of rod asked for new top no replacement available as rod discontinued .Brought new rod got discount of new model for last purchased price of old rod. Amazing service love my new pres... See more

Rated 5 out of 5 stars

I bought a rod from Snowbee in their recent sale, everything went smoothly until on the day of delivery DPD decided to deliver it back to Snowbee and not tell anyone - or update the tracking. I spoke... See more

Rated 5 out of 5 stars

Placed my order on a Sunday evening, it was delivered first thing on Tuesday. The saltwater fly rod, reel & line outfit complement each other well, and are a pleasure to cast. The quality of the fini... See more

Rated 5 out of 5 stars

I have several Snowbee products all of which I am delighted with and the new net replacements don't disappoint either. This is my first time purchasing direct from Snowbee and I have to say that the... See more


Company details

  1. Fishing Store

Written by the company

The Snowbee brand was first established in 1978 and continues to produce high quality goods for the Fishing, Equestrian and Pet enthusiast. First introduced to the UK market in 1984, when the original range of Lightweight PVC Waders was distributed by the company, the business has grown considerably to include a full range of Fly Fishing gear for both fresh and saltwater angling plus traditionally a very limited range of modern Sea fishing equipment too - our aim being to equip the progressive, modern day angler from head to toe, with affordable, top quality clothing, tackle and accessories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

389 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

My order couldn't be completed due to stock .
Ended up speaking to Sam H who dealt with my order .
Received my order without delay .

November 9, 2024
Rated 4 out of 5 stars

quick delivery

quick delivery , always use Snowbee fly line , ALLTHOUGH my last sinking 9# line coating came off about 6 feet from connection to the backing only used about 4 times from new ,so pissed me off a bit ! only time i've had a problem with their lines , fault i guess , some lines from them i have been using for over 10 years fished heavily and there still going great ,

November 2, 2024
Rated 5 out of 5 stars

The Snowbee pro spectre 9’6” 6 is a…

The Snowbee pro spectre 9’6” 6 is a light rod with a lot of power, you can feel the load on the back cast, a smooth delivery to a crisp stop will throw the full line. But if you push it, which is unnecessary you will create a tailing loop. It puts a smile on your face!
The finish of the rod is an upgrade for me from previous model, I personally would prefer a slimmer full wells handle but I didn’t notice it when fishing, locking nuts are smooth and you don’t need to fiddle about attaching the reel.

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

A BEAPO

Had a query with a product I wanted to order.
I discussed this with Steph and Sam and the items were swiftly dispatched with the minimum of fuss. Very professional service

September 26, 2024
Rated 5 out of 5 stars

Great after sales service

I brought some waders which after reading the guidance, thought I was of a fuller body (FB), other interpretations are available. However, it was much larger than I, so I needed to send it back. Couldn't have been simpler.

August 30, 2024

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