Sofa Assist Reviews 305

Sofa Assist just moved 2 bed bases into our 2nd floor bedroom. On time, careful and respectful of house and floor. They worked wonders. Very happy with service.

They arrived on time and in perfect condition. Both men very happy and helpful had the sofas up within minutes. Can’t fault the service!

Exceptional service and expertise. Got my large sofabed into my small basement flat after delivery ‘experts’ said it was not possible. Highly recommend.

Excellent service. They came on the day that I called (even though it was a Saturday) and got my sofa into the flat to save it from the rain. Very professional and polite. I would fully recommend their services and will use them again

Excellent service - Frank was very helpful on our first conversation and all follow up communication. On the day Frank & Adrian needed to dismantle the sofa (as expected) to get it into our flat on the 3rd floor with no lift. They were very friendly and worked hard to achieve this for us. There is absolutely no way of knowing by a visual inspection that it was taken apart and the sofa feels more robust than before. I would definitely use their services again

We had a bed delivered on Sunday and we had that nightmare where the damn thing wouldn't fit up the stairs. I came across Sofassist whilst frantically looking for someone to help with our problem. Frank answered my enquiry almost immediately and after sending through some details and pictures, he arranged to come the very next morning! Extremely impressed with how quickly the situation was dealt with and before we knew it our base and mattress were up over the balcony and in our bedroom. Absolutely outstanding and would recommend to anyone that has a problem like this. Thanks again guys!!

I had just bought a new sofa that wouldn’t fit through our narrow doorway. I sent an email to Sofa Assist, and Frank replied. He offered to FaceTime me, free of charge, to talk through how to remove the back of our recliner in order to fit it through our front door. Thanks to him and his outstanding customer service, our sofa is now comfortably in our living room! Will highly recommend!

This morning my new sofa arrived and didn't fit through my hallway. We rang Frank and he was able to come round straightaway. He and his colleague were able to get my sofa through the window on the first floor WITHOUT any kind of crane device - just strength. It was actually insane and they made sure my sofa was fully protected throughout and even attached the new feet at the end. I can't thank them enough. They saved a very stressful situation. Highly highly recommend!!

I cannot thank Frank and co for travelling from London to the Midlands to help out our small business.
Expert; fairly priced and no nonsense; can do approach. Extremely satisfied. Highly recommended.
Team Medi-spa 28

Amazing service. Charming, efficient and fast. Two big sofas and a bookcase up and over a first floor balcony as if they were feather-light. Frank and his assistant have a great attitude. Highly recommended.

Very helpful gentleman and highly recommended.

Absolutely superb service - would highly recommend!

I didn’t even realise company like this existed! But thank God it does!
Frank & Adrian came to the rescue when my long awaited Loaf sofa wouldn’t fit neither in the lift nor the staircase. They are incredibly skilled and professional! The hoisted my sofa up to the 4th floor and delivered it safe and sound into my living room! I am so so grateful! Thank you!

Frank was really helpful and had great communication throughout. Frank and his team were really efficient and it was completely stress free. Would definitely recommend and will be using Sofa Assist in the future.

Frank and team were fantastic. A seamless experience from booking to sofa in place! Thank you. We thought the job would be nearly impossible but they made it seem so easy! Highly recommend. Libbi and Harry

Wow!the whole process was quick and smooth,very friendly guys.highly recommended.

Fantastic service! I would thoroughly recommend. Both Frank and his helper could not have been more professional and made removing the sash window to put my sofa in the living room look easy! Thanks again - 10/10.

Excellent service, I was so impressed with the extreme care and attention taken. Not only did they get my sofas through an impossible space, they were so careful and respectful in my home. Thank you for such wonderful service!

Frank was brilliant ! Getting my beloved sofa into my 3rd floor flat just days before Christmas ! He was professional but friendly and extremely helpful ! I couldn’t recommend Sofa Assist highly enough ! I honestly could’ve kissed him for his efforts ! Thanks to Frank I’m sitting on the sofa I love after others had told me to ditch it and buy another ! Excellent service !!

Jules, Harpenden

Leading up to the delivery of our sofa, Frank was extremely helpful, responded in a timely manner to all queries and was always polite. On the day, he arrived early to survey the property. His team were super friendly and professional, and I felt reassured with the sofa in their hands. Would highly recommend.