Sofa Assist Reviews 305

Frank and his team did a great job. Helpful at every instance, polite, punctual and kept us fully informed.

Highly recommended

Frank is an absolute lifesaver.
Truly one of the nicest people I have ever dealt with, genuinely helpful and supportive.
Frank and his team moved heaven and earth to get our sofa in the chosen room, they were truly amazing.
Nothing is too much trouble, he’s a genius at sorting things out and smiles throughout!
Truly a pleasure to deal with.

I was absolutely blown away by the service I received from Frank and his team at Sofa Assist. Not only was I able to speak to him immediately (he took my call on a job site and facetimed to see the situation) but he was able to get me booked in the next day. He was proactive and looking for any and all solutions to get my sofa into my new flat - even banging on neighbors doors on my behalf! I've never seen anyone so enthusiastic and committed to customer service. He even gave me tips on how to get other furniture in. I can't recommend them enough - they took care of my sofa and got the job done with an amazing attitude and eye to detail.

A massive thank you to Frank and his team for their help and assistance last week with my Sofa & bedroom furniture for which I used their services. Everything was safely delivery using their hoist system to the first floor as access was restricted from the ground floor. I would highly recommend Sofa Assist, lovely guys who went above and beyond to help the safe delivery of all my furniture without a scratch or mark in sight........thank you so much!
Dont hesitate to give them a call, you wont be disappointed.
Thank you again.
Kezi

Frank was great! I called him in the morning my sofa was delivered as we couldn’t get it up the stairs. He was able to come around that afternoon. He was prompt, on time and a lovely man. He was professional and explained what he was doing and even advised on the positioning of our sofa once he had got it through the window they put the sofa together for us. Highly recommend Frank and Ayden. Thank you to you both you took the stress out of our day! Thanks again.

I couldn't recommend Frank and his colleague highly enough. They were extremely professional, reliable, quick and great all-round guys. They got my sofa through a very tight space by taking my bay window on and off within the space of half an hour with no damage at all! Really really recommend Sofa Assist, they were fantastic from start to finish. Thank you so much Frank and team for taking the stress away!

Fantastic all around. I don't know of another company that can offer a similar service to this. We needed a very heavy mattress hauled into a first floor window from outside. Great job done. Would recommend without hesitation.

Professional, fast, punctual and provided real value for money

I wish I could give more than 5 stars.

The whole experience - from initial advice over the phone, to a call out, was brilliant. I can't believe how easy they made this experience, after a lot of worrying about how to get my sofa into my flat. They executed the job perfectly.

Quality tradesmen, honest businessmen, and just two really good blokes. Thank you!

The only way to do Frank at Sofa Assist justice would be to get a thesaurus and look up all the synonyms for fantastic. Called him to enquire, and in a matter of hours he’d gotten our giant sofa out of the kitchen and into the living room through a first floor window. Without removing the window (which everyone else had advised as necessary). Professional, efficient and a great guy - I truly couldn’t recommend him enough.

Frank at Sofa Assist is a genius! A very helpful, responsive company, who helped us out enormously. Can’t say enough positive things, and now have our sofa out of the hallway and into our front room- something we didn’t think would have been possible a week ago! Thank you very much Frank!

Frank and team did a great job. Fast, clean and professional. I couldn't recommend them more highly.

I could not recommend this company more highly. They managed to get my huge sofa through a third storey window with no hassle and a very speedy operation. Frank and Adrian were delightful to deal with. I would certainly use them again.

We recently had our sofa delivered. The delivery company could not fit it through the door of the lounge. I called sofa assist after a recommendation and they were round in 30 mins. They were incredibly helpful, going above and beyond! They had the sofa in the lounge in no time and covered some marks left on the wall during the move. Highly recommend!!

My partner & I recently purchased our first property and were really struggling to get the sofa up the communal stairs. We got in contact regarding potentially getting it up to our second floor balcony. After emailing them over some details & the link to our sofa they phoned and advised to check if the arms come off. Well this worked a treat & we managed to get our sofa into our apartment! They were so efficient & helpful, highly recommend!!

Frank was amazing, helpful and friendly

Frank and his assistant were amazing. We called Sunday afternoon and they were here Monday morning at 8am! Amazingly efficient and so polite, professional and got the job done in such a short time. We are so pleased with how they managed the job and would highly recommend them for anyone who made a muck up of buying a sofa that could not get up to the first floor and it needs to go through the window. Amazing guys. Thanks Frank!

Frank and Adrian were amazing - I honestly cannot recommend them too highly. I’d bought a beautiful four seater sofa from Loaf and it wouldn’t turn in my narrow hallway to get it into the living room. I spoke to Frank and he and Adrian turned up the next day. They were respectful of my home, possessions and my sofa and very carefully and expertly took the sofa apart in one room and reassembled it in the living room.They even rehung my dining room door for me! They really saved the day, but did so in an incredibly professional way. Honestly, they’ll get you out of that fix!

Frank, you're an absolute legend!

We rang these guys after struggling for about 2 hours to get a sofa that turned out to be too big for the doors and hallway into the house.
Removing the window wasn't an option.

Frank took a look at the sofa via video chat and told us how to take the sofa apart and manouver it into the property. Best of all he was bang on the money with the advice and knowledge.

10/10.

In future if we run into a similar issue we will absolutely be giving these guys a shout.

Cheers lads, you saved us alot of embarrassment and money that would've been wasted otherwise.

Kevin & Julie

Went above And beyond the call of duty with the moving of my fridge.
The most helpful, friendly and reliable company I’ve used! Would highly recommend!